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Remote Customer Success Jobs in Springfield, OH (NOW HIRING)

Xometry

Account Executive III, Defense

Dayton, OH · Remote

$80K - $90K/yr

... customers within the U.S. Government and private government contractors. This will include ... You are driven by success and work well in a fast-paced, dynamic and changing environment. Picture ...

Xometry

Senior Account Executive, Defense

Dayton, OH · On-site +1

$125K - $135K/yr

... customers. This will include developing an understanding of their need for prototype parts through ... The ideal candidate is success-driven, is capable of multi-tasking, can lead a cross-functional ...

Formic

Automation Sales Manager

Dayton, OH · Remote

You will work directly with customers to evaluate automation opportunities, define project ... Proven success in full-cycle B2B sales with consistent revenue attainment * Experience owning and ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

AMBA

Inside Sales Insurance Specialist

Dayton, OH · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

LexisNexis

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

... CRM) * Ability to influence and interact with senior leadership * Excellent problem-solving skills to resolve issues * Proficient in M.S. Office * Demonstrated success in remote work environment

Integrityfex

Entry Level Sales Agent

Dayton, OH · Remote

Sales systems and scripts * CRM and business support tools * Flexible work schedule * Remote work ... At Integrity FEX, we believe success comes from consistent effort, continuous learning, and helping ...

RELX

Sales Operations Analyst

Dayton, OH · On-site +1

$59K - $98K/yr

... CRM) * Ability to influence and interact with senior leadership * Excellent problem-solving skills to resolve issues * Proficient in M.S. Office * Demonstrated success in remote work environment

Amteck, LLC

BIM Technician - Electrical

Vandalia, OH · On-site +1

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... Success in this role requires proficiency in BIM tools, strong communication skills, and a solid ...

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Showing results 41-60

All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Springfield, OH

Remote Customer Success information

See Springfield, OH salary details

$29.3K

$74.8K

$126.1K

How much do remote customer success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote customer success in Springfield, OH is $74,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $89,200.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Springfield, OH?

The most popular types of Customer Success jobs in Springfield, OH are:

What job categories do people searching Remote Customer Success jobs in Springfield, OH look for?

The top searched job categories for Remote Customer Success jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Remote Customer Success jobs?

Cities near Springfield, OH with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Springfield, OH as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $74,820 per year, or $36 per hour.

Account Executive III, Defense

Xometry

Dayton, OH • Remote

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

In this role you will be responsible for managing inbound inquiries and growing existing business for customers within the U.S. Government and private government contractors. This will include developing an understanding of their need for prototype parts through to production needs. You will demonstrate the higher value of our offer and grow our share of business as well as gain familiarity with U.S. Government contracting processes.

This role is ideal for candidates who are achievement-oriented and will think outside-the-box to exceed annual sales goals through strong collaboration with partners and internal stakeholders. You are driven by success and work well in a fast-paced, dynamic and changing environment. Picture yourself, an integral part of the Xometry sales team, developing and strengthening a deep understanding of the $50 billion dollar manufacturing industry in America.

How You'll Contribute:
  • Selling of the Xometry solutions to the United States Government
  • Supply chain focus with a majority of your time invested in learning our business and aligning to our customers' strategic objectives
  • Initiating and building relationships with engineering staff, program management, procurement and executive management
  • Strategic planning and roadmapping for customer accounts
  • Setting up sales calls and presentations for company executives and engineers with prospective clients
  • Qualify and convert potential leads
  • Work with technical staff and other internal colleagues to meet customer needs
  • Ensure that data is accurately entered and managed within the company's CRM or other sales management system
  • Ensure all team members represent the company in the best light
  • Ability to propose winning solutions and negotiate contract terms
  • Participate in ongoing training and mentoring programs
  • Understand the company's goal and purpose to continually enhance the company's performance.
  • Performs all work in compliance with Xometry's quality and safety systems, policies and procedures
What You'll Bring to Xometry:
  • Bachelor's degree required
  • At least 5+ years of sales experience in a quota carrying closing sales role
  • At least 2+ years of experience selling into the U.S. Government and private government contractors preferred
  • Experience with U.S. Government contracting is a plus
  • A demonstrated knowledge of manufacturing or engineering is preferred
  • Ability to travel up to 5-10% of the time
  • Demonstrated ability to manage effectively across functions
  • High proficiency with virtual meetings and presentations with customers
  • Proficiency in programs such Google Suite, Microsoft Office Suite, Zoom/WebEx/GoToMeeting
  • CRM experience with Salesforce or similar systems
  • Experience with strategic sales planning
  • Excellent communication and presentation skills; written and verbal
  • Strong negotiation skills and results driven
  • Ability to work well in a fast-paced high growth environment
The estimated base salary range for new hires into this role is $80,000-90,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.
 
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About Xometry

Sourced by ZipRecruiter

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Industry

Software development

Company size

501 - 1,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

2013

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