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Remote Customer Success Jobs in Springfield, IL (NOW HIRING)

DataAnnotation

Customer Success Manager

Springfield, IL · Remote

$20/hr

We are looking for a Customer Success Manager to join our team to train AI models. You will measure ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

Globe Life

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Remote Customer Service and Sales Associate

Chicago, IL · Remote

$60K - $80K/yr

Job Overview As a Remote Customer Service and Sales Associate , your key role includes developing customer relationships, implementing success, contributing to sales efforts and acting as a customer ...

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CSC Corptax

Client Success Manager

Springfield, IL · Remote

Client Success Manager Remote-Americas Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm ... The CSM role is a customer-focused professional with the drive to understand tax technology and ...

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$32.2K

$82.3K

$138.8K

How much do remote customer success jobs pay per year?

As of May 28, 2026, the average yearly pay for remote customer success in Springfield, IL is $82,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,100.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What are the most commonly searched types of Customer Success jobs in Springfield, IL? The most popular types of Customer Success jobs in Springfield, IL are:
What are popular job titles related to Remote Customer Success jobs in Springfield, IL? For Remote Customer Success jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success jobs in Springfield, IL look for? The top searched job categories for Remote Customer Success jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Customer Success jobs? Cities near Springfield, IL with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Customer Success Manager

Customer Success Manager

DataAnnotation

Springfield, IL • Remote

$20/hr

Full-time, Part-time, Contractor

This job post has expired today. Applications are no longer accepted.

Job description

We are looking for a Customer Success Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of expertise in writing, editing, and language use.

Other related fields include, but are not limited to: applied skills in research and fact-checking. Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects you want to work on You can work on your own schedule Projects are paid hourly starting at $20+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities Give AI chatbots tasks and evaluate their outputs Evaluate the quality produced by AI models for correctness and performance Qualifications Fluency in English (native or bilingual level) Detail-oriented Excellent command of grammar, style, and brand voice A current, in progress, or completed Bachelor's degree is preferred but not required Notes Payment is made via PayPal. We will never ask for any money from you.

PayPal will handle any currency conversions from USD. Only applicants in the United States will be considered for this role. This is an independent contract position.

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