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Remote Customer Success Jobs in Draper, UT (NOW HIRING)

Principal Value Engineer

American Fork, UT · On-site +1

$171K - $229K/yr

This role can be remote, with regular travel required (typically under 25%) to partner with account ... Collaborate with Sales, Customer Success, Enablement, and Marketing to roll out value-selling best ...

Account Executive

Salt Lake City, UT · Remote

$110K - $120K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Our SafetySuite (including the PathSpot HandScanner, Remote Temperature Monitoring, and tools for ... You'll partner closely with customer success and product to ensure prospects become long-term ...

Human Resources Assistant

Salt Lake City, UT · Remote

$30K - $40K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated ...

Commercial Sales Manager

Salt Lake City, UT · Remote

  • Medical

  • Dental

  • Vision

  • PTO

Collaborate closely with Customer Success to ensure smooth customer handoffs and identify expansion ... Remote-friendly policy * Medical/vision/dental insurance * Flexible PTO policy and ten paid ...

Solutions Consultant

Salt Lake City, UT · Remote

$120K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support onboarding and expansion efforts to ensure smooth handoffs to Customer Success, and help ... Home office stipend so your workspace doesn't suck 🖥️ Remote support: Phone and internet ...

Renewal Manager - Commercial

Draper, UT · On-site +1

$70K - $80K/yr

  • Retirement

RENEWAL MANAGER - COMMERCIAL US REMOTE; RALEIGH, NC; DRAPER, UT EGNYTE YOUR CAREER. SPARK YOUR ... Work with Sales, Customer Success, Sales Operations, and Finance teams to maintain working ...

Showing results 41-60

Remote Customer Success information

See Draper, UT salary details

$30.4K

$77.7K

$130.9K

How much do remote customer success jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote customer success in Draper, UT is $77,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $92,500.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Draper, UT?

The most popular types of Customer Success jobs in Draper, UT are:

What cities near Draper, UT are hiring for Remote Customer Success jobs?

Cities near Draper, UT with the most Remote Customer Success job openings:

Infographic showing various Remote Customer Success job openings in Draper, UT as of August 2026, with employment types broken down into 68% Full Time, 30% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $77,652 per year, or $37.3 per hour.

Product Manager | Fully Remote USA

HireVue Inc

Sandy, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

Company Description
Hirevue is where hiring happens - transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue's end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe.
Job Description
At Hirevue, our mission is to connect talent to opportunity by transforming how the world hires. We build innovative, purpose-built solutions that help our customers and candidates succeed, and we believe our impact is strongest when shaped by diverse perspectives and experiences. We're looking for a Product Manager who's excited to work on complex, high-impact problems at the heart of our platform and eager to make a meaningful difference.
In this role, you'll help shape products that power how organizations evaluate talent at scale. You'll work closely with Product Design, Engineering, and Data Science to turn customer needs into thoughtful, measurable solutions. If you enjoy digging into ambiguity, making hard prioritization calls, and shipping products that matter, you'll feel right at home here.
Why This Role Is Exciting
This role sits where strategy, customer insight, and execution meet. Your work will influence how millions of candidates experience hiring and how customers make confident decisions. You'll help evolve products that balance innovation, fairness, and real-world impact-all in a fast-moving SaaS environment.
What You'll Do
  • Turn Hirevue's strategy and customer problems into clear product direction by partnering with Design, Engineering, Data Science, Marketing, Sales, Professional Services, Finance, and Customer Success.
  • Define and own a compelling product vision and roadmap that balances near-term customer value with long-term platform growth.
  • Lead ideas from "what if?" to "it's live," including hypothesis creation, discovery, requirements, prototyping, delivery, and post-launch learning.
  • Work closely with Product Design and Engineering to craft intuitive, scalable experiences that customers love and candidates trust.
  • Own backlog prioritization and make thoughtful trade-offs using customer insight, data, and business impact.
  • Keep teams aligned and moving through planning sessions, standups, backlog refinement, and readiness reviews.
  • Partner with Product Marketing and Operations to launch new capabilities, including positioning, pricing and packaging, forecasting, and enablement.
  • Take ownership of product areas or themes, with accountability for adoption, retention, and outcomes.
  • Define and track success metrics, learn from what's working (and what's not), and continuously improve.
  • Share product strategy, roadmap updates, and insights with leadership and cross-functional partners.
  • Support teams and customers through training, documentation, and the occasional deep-dive conversation.
  • Deliver high-quality work with growing autonomy, while leaning into feedback and collaboration.

Qualifications
What You Bring
  • 3+ years of experience in Product Management or a closely related role (Design, Engineering, Customer Success, Professional Services, or Project Management).
  • Experience working on data-driven or evaluation-based products (bonus if you've worked on hiring, skills, or measurement-heavy solutions).
  • Strong SaaS experience and comfort working cross-functionally.
  • A bias toward action paired with thoughtful prioritization.
  • Clear communication skills and the ability to influence without authority.
  • Curiosity, empathy, and a desire to keep learning.

Additional Information
Why You'll Love Hirevue
  • Your work will impact real hiring decisions and real people.
  • You'll tackle meaningful problems with smart, collaborative teammates.
  • You'll have ownership, trust, and room to grow your product craft.
  • You'll help shape products that balance innovation with responsibility.

All team members at Hirevue are expected to embody our core values, which are the H.E.A.R.T. of Hirevue. They are: Hero for our Customers, Enjoy the Journey, Always do the Right Thing, Reach Forwards, and Take Action and Go.
This position is a work-from-home role. The individual in this role must be able to work from home in an environment free from distractions, where they can attend virtual video meetings.
Hirevue takes security seriously and has measures in place to protect work-related data in a remote setting. Our organization has implemented a BYOD (Bring Your Own Device) policy, HireVue uses Google User Enrollment, which ensures personal apps and data are kept separate from work apps and data should you choose to use your personal device for work purposes. HireVue can manage only the work-related aspects of the device, ensuring privacy for personal data.
Medical, dental and vision insurance / 401(k) with employer match up to 4% / Unlimited Paid Time Off
Click Here for more information on US Benefits
Hirevue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. All your information will be kept confidential according to EEO guidelines.
Hirevue is NOT currently hiring in:
AK, IA, ME, MS, NM or WV.
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