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Remote Customer Success Jobs in Decatur, TX (NOW HIRING)

InsuraTec

Virtual Telesales Manager

Flower Mound, TX · Remote

Remote (Work From Home) Schedule: Flexible Hours | Full-Time About InsuraTec Services Group ... Deliver exceptional customer service from consultation through ongoing policy support. * Stay ...

InsuraTec

Virtual Telesales Manager

Fort Worth, TX · Remote

Remote (Work From Home) Schedule: Flexible Hours | Full-Time About InsuraTec Services Group ... Deliver exceptional customer service from consultation through ongoing policy support. * Stay ...

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See Decatur, TX salary details

$29.1K

$74.3K

$125.2K

How much do remote customer success jobs pay per year?

As of Jun 3, 2026, the average yearly pay for remote customer success in Decatur, TX is $74,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $88,500.00 per year, depending on experience, location, and employer.

What is a Remote Customer Success job?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Customer Success position, and why are they important?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are some typical challenges faced by Remote Customer Success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.
More about Remote Customer Success jobs
What job categories do people searching Remote Customer Success jobs in Decatur, TX look for? The top searched job categories for Remote Customer Success jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Remote Customer Success jobs? Cities near Decatur, TX with the most Remote Customer Success job openings:
Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Decatur, TX as of May 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,253 per year, or $35.7 per hour.
Private Team Sales Manager (Remote)

Private Team Sales Manager (Remote)

Teaching Strategies, Inc

Denton, TX • Remote

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

Be a Part of our Team!

Join a working team that is dedicated to the mission of the work we do!
Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers.
Position Overview

The Private Team Sales Manager is responsible for the strategic planning and execution of the Private Market Sales Team. The Manager is accountable for the management of remote Account Executives as well as their professional development, performance, and growth while selling to private childcares, private schools and non-profits in the assigned region. This position requires partnering closely with other Private Team Sales Managers, the SDR/MDR Director and senior Sales Leadership as well as with other internal teams to ensure the best end results and growth in the market.
  • Develops & implements proven sales strategies to ensure the attainment of company revenue goals
  • Manages, recruits, trains, mentors & motivates Account Executives
  • Defines prospecting campaigns, sales messaging, and process to achieve optimum results
  • Communicates daily business activities & works effectively with corporate partners
  • Recommends, initiates and directs implementation and execution of Sales policies and practices; including tactical outreach and activities
  • Facilitates product and business knowledge and training among team members
  • Manages day-to-day sales activity metrics
  • Helps build efficiencies and accountability within the CRM and sales processes
  • Effectively uses CRM, SalesLoft and other sales tools and reports for data informed decisions to better understand their region, team results and identify target opportunities
  • Develops and maintains relationships with internal staff, customers, and partners by being professional, communicative, and kind
  • Manages complex customer conversations and escalations
  • Conducts research to stay informed of the education and private childcare market landscape and grow knowledge and understanding of new market trends
  • Helps create a fun, high energy environment where people love coming to work
  • Oversees usage of team systems including SFDC, SalesLoft, Agile data, GovSpend, etc.
  • Other duties as assigned
Qualifications:
  • Bachelor's degree or equivalent experience in Sales, Marketing, Education or related field
  • Minimum of 2-3 years of prior experience managing remote staff on a sales team with measured KPIs
  • Minimum of 5 years of prior Sales/Business Development experience with emphasis on new customer acquisition
  • Previous experience in private childcare industry a plus
  • Proven success in meeting sales targets and growing market share in assigned markets
  • Ability to demonstrate proven results in a fast-paced sales environment
  • Strong organizational skills and ability to manage multiple priorities in a deadline driven environment
  • Experience in Usingcom and SalesLoft
  • Excellent verbal and written communication skills with internal and external stakeholders/customers
  • Ability to analyze situations and resolve problems at strategic and functional level
  • Ability to drive new revenue opportunities and expand business from within the existing customer base
  • Ability to travel up to 20%
  • Solid leadership, coaching & communication skills with the demonstrated ability to inspire a team
  • Technical proficiency
  • Results-oriented, no excuses personality
  • Proven strategic selling & negotiation skills
  • Integrity & professionalism
  • Interested in working hard, having fun and creating a unique workplace
  • Microsoft Office Products proficiency
  • Prior experience in educational sales beneficial
Why Teaching Strategies

At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve.
Let's open the door to your career at Teaching Strategies!
Some additional benefits & perks while working with Teaching Strategies

Teaching Strategies offers our employees a robust suite of benefits and other perks which include:
  • Competitive compensation package
  • Employee Equity Appreciation Program
  • Health and wellness insurance benefits
  • 401k with employer match
  • Flexible work environment 
  • Unlimited paid time off (which includes paid holidays and Winter Break)
  • Paid parental leave
  • Tuition assistance, professional development, and opportunities for career growth
  • Best in class technology equipment for every employee
  • Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field
Teaching Strategies is an equal opportunity employer and is committed to fostering a workplace where everyone can thrive.
Equal Employment Opportunity (EEO)
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)

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