Remote Customer Success Jobs in Baton Rouge, LA (NOW HIRING)

Remote Role - Live Anywhere in the Posted States

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:

• Competitive salary

• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance

• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one

• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation

• On-the-job and cross-training opportunities

• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.

What you will do:

As a District Sales Manager, you will be part of the regional York Process Systems (YPS) sales team focused on the promotion, training, engineering, and growth of York industrial refrigeration (IR) packaged systems. This is a sole contributor remote position, requiring up to 50% travel within the U.S. and/or Canada.

This position is ideal for a motivated candidate seeking to advance their career in a challenging yet rewarding environment. If you enjoy building lasting relationships and delivering customized solutions, this could be YOUR next opportunity!!

How You Will Do It:

Provide distinctive sales strategies and support, including but not limited to process cooling system designs and solutions tailored to customer needs.

Drive quarterly "Must Win" sales opportunities.

Focus on primary industries such as Oil & Gas, Petrochemical, and various forms of gas compression within midstream and downstream markets.

Perform preliminary design of refrigeration systems, compile accurate project costing, liaise with vendors for quotations, and prepare project proposals that meet client requirements.

Develop YPS business in alignment with company objectives for sustainability, quality earnings, and continual growth.

Execute business initiatives to ensure total customer satisfaction and achieve desired business results.

Support YPS business in the assigned region with a focus on sustainability, quality earnings, and continual growth.

Ensure the success of the Key Performance Indicators (KPIs) and Leadership Review Plan (LRP) objectives within the YPS department.

Participate in marketing and promotional activities, including seminars, conferences, exhibitions, and other events that enhance business performance.

Actively maintain existing customer base and develop new customer base to ensure continuous business growth.

Monitor competitor activities, products, pricing, performance, and promotional

programs, and develop strategies to maintain a competitive edge.

Ensure all business operations and conduct conform to JCI policies.

Collaborate closely with other departments to achieve overall company objectives and performance targets.

Support the Waynesboro, PA facility teams and customer site visits.

Foster high morale and team spirit.

What We Look For:

Engineering Degree or equivalent (Mechanical, Electrical, Chemical or Process)

10 years of HVAC or large equipment sales experience

3-5 years' experience in Chemical, Petrochemical, Refrigeration industry.

Technical understanding of industrial compression, industrial refrigeration and/or industrial heating

Background in Petrochemical, Oil & Gas is recommended

Knowledge of contract/project/credit management, pricing, quotations, business and technical proposals, vendor negotiations, and budgeting.

Strong communication, analytical, organizational, and relationship management skills.

Must be a proactive team player

Broad-based engineering background with process refrigeration knowledge.

Experience managing CRM platforms, such as Salesforce

Salary Range: HIRING SALARY RANGE: $80,000 - 125,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI-MM1

#LI-Remote

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.