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Remote Customer Success Specialist Jobs in Rio Rancho, NM

AMBA

Inside Sales Insurance Specialist

Rio Rancho, NM · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

AMBA

Inside Sales Insurance Specialist

Rio Rancho, NM · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

AMBA

Inside Sales Insurance Specialist

Rio Rancho, NM · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Consistent outbound activity is the primary driver of success in this position. About AMBA AMBA ...

Lone Star Careers

Remote Sales Specialist

Albuquerque, NM · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

micro1 AI

Regulatory Affairs Specialist

Rio Rancho, NM · Remote

$50 - $80/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project focused on AI innovation in regulatory documentation. In this role, you'll apply your expertise to help ...

micro1 AI

Regulatory Affairs Specialist

Albuquerque, NM · Remote

$50 - $80/hr

Remote micro1 is engaging Regulatory Affairs Specialists to contribute to a customer's project focused on AI innovation in regulatory documentation. In this role, you'll apply your expertise to help ...

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All JobsCustomer Success Specialist JobsRemote Customer Success Specialist JobsRemote Customer Success Specialist Jobs in Rio Rancho, NM

Remote Customer Success Specialist information

See Rio Rancho, NM salary details

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How much do remote customer success specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote customer success specialist in Rio Rancho, NM is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $23.08 per hour, depending on experience, location, and employer.

What is a remote customer success specialist?

A Remote Customer Success Specialist is responsible for ensuring customers have a positive experience with a company's products or services. They work remotely to assist clients with onboarding, troubleshooting, and maximizing value from the product. Their role involves maintaining strong customer relationships, addressing concerns, and helping reduce churn. They often collaborate with sales, support, and product teams to improve the customer journey. Effective communication, problem-solving, and empathy are key skills for success in this role.

What are the key skills and qualifications needed to thrive as a remote customer success specialist?

To thrive as a Remote Customer Success Specialist, you need strong communication skills, a customer-focused mindset, and experience in account management or support, often supported by a bachelor's degree or relevant work experience. Familiarity with CRM platforms such as Salesforce or HubSpot, and proficiency with virtual collaboration tools like Zoom and Slack, are typically required. Standout candidates excel in empathy, problem-solving, and time management, as well as the ability to build rapport remotely. These skills ensure exceptional customer experiences, foster long-term client relationships, and contribute to overall business retention and growth in a remote setting.

What are some common challenges faced by remote customer success specialists, and how can they be overcome?

Remote Customer Success Specialists often encounter challenges such as maintaining clear communication with clients across different time zones and building strong relationships without face-to-face interactions. To overcome these, they rely heavily on proactive outreach, regular virtual meetings, and the effective use of collaboration tools to keep clients engaged and informed. It's also important to stay organized and responsive, promptly addressing customer concerns to build trust from a distance. Continuous learning and adaptability help specialists adjust to evolving customer needs and improve service quality, ensuring success in a remote environment.

What job categories do people searching Remote Customer Success Specialist jobs in Rio Rancho, NM look for?

The top searched job categories for Remote Customer Success Specialist jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Remote Customer Success Specialist jobs?

Cities near Rio Rancho, NM with the most Remote Customer Success Specialist job openings:

Remote Customer Success Specialist jobs near you
Infographic showing various Remote Customer Success Specialist job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 90% Full Time, 6% Part Time, 2% Temporary, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,027 per year, or $20.2 per hour.

Remote Pharmacy Technician

Albuquerque, NM • Remote

Ansible Government Solutions
Public Administration • 201 - 500 employees
Learn more about Ansible Government Solutionsexternal

$17 - $20.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Remote Pharmacy Technician

Ansible Government Solutions, LLC (Ansible) is seeking multiple full-time remote pharmacy technicians to join our team in support of various VA medical centers. This position is based out of the VA New Mexico Health Care System and is fully remote; however, candidates must reside within 50 miles of 1501 San Pedro Dr. SE, Albuquerque, NM 87108.

Shifts may be scheduled between 6:00 AM and 11:00 PM Pacific Time. By accepting employment with Ansible, you acknowledge that your assigned schedule may change based on operational needs and at the direction of either Ansible or its customers.

Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of health care, national security, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.

Responsibilities include:

  • Processing and submitting new prescription requests and medication renewal requests, including controlled substances, using approved VA protocols.
  • Answering telephone calls from veterans, physicians, and healthcare professionals regarding prescriptions and medication questions.
  • Reviewing prescription profiles and providing status updates on medications within technician scope.
  • Documenting patient and staff interactions in CPRS and other VA systems as required.
  • Responding to questions regarding expired, discontinued, deleted, or unavailable medications and escalating clinical issues to pharmacists.
  • Verifying patient identity prior to discussing protected health information.
  • Managing inbound calls while meeting national productivity and quality metrics.
  • Providing professional customer service to veterans, staff, and external customers.
  • Operating phone systems efficiently, including transferring calls and placing callers on hold when appropriate.
  • Following pharmacy contact center scripts and workflows.
  • Resolving veteran concerns at the first point of contact whenever possible.
  • Seeking guidance from team leads, pharmacists, or supervisors for unusual or complex issues.
  • Maintaining access and compliance with VA electronic health record systems and security requirements.
  • Maintaining national pharmacy technician certification throughout employment.
  • Completing additional duties as assigned.

Requirements include:

  • US citizen.
  • High school diploma or GED required.
  • Graduate of an academic pharmacy technician training program.
  • Must hold one of the following active national certifications:
    • Certified pharmacy technician (CPhT) through PTCB.
    • Certified pharmacy technician (ExCPT) through NHA.
    • All certifications must remain current and active.
  • Minimum 1 year of customer service experience.

All candidates must be able to:

  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
  • Lift up to 50 lbs from floor to waist.
  • Lift up to 20 lbs.
  • Carry up to 40 lbs a reasonable distance.
  • Push/pull with 30 lbs of force.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply