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Remote Customer Success Representative Jobs in Kentucky

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Experience working within a web-based CRM ecosystem, such as Salesforce or Hubspot * Experience ... Remote work experience and ability to travel for conferences, client visits, and company gatherings ...

HMG Careers

Remote Customer Service and Sales

London, KY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Success Representative information

See Kentucky salary details

$10

$21

$41

How much do remote customer success representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer success representative in Kentucky is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.92 per hour, depending on experience, location, and employer.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are popular job titles related to Remote Customer Success Representative jobs in Kentucky?

For Remote Customer Success Representative jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Kentucky look for?

The top searched job categories for Remote Customer Success Representative jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Customer Success Representative jobs?

Cities in Kentucky with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Kentucky as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,747 per year, or $21 per hour.

Remote Client Success Representative (Growth & Leadership Track)

Globe Life American Income Division

Louisville, KY • On-site, Remote

Full-time

Medical, Life

Posted 5 days ago

Job description

Remote Client Success Representative (Growth & Leadership Track)
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)Build Your Career From Anywhere
100% Remote | Flexible Schedule | Career Growth
Are you looking for a remote career where your success is determined by your ambition, commitment, and willingness to learn-not simply your previous experience?
AO is seeking motivated, people-focused professionals to join our growing team as Remote Client Success Representatives. This fully remote opportunity allows you to develop valuable professional skills, build meaningful client relationships, and advance into leadership through mentorship and performance.
Whether you're beginning your career, changing industries, or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, coaching, and ongoing support you need to succeed.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO is committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based advancement.
Since 2020, we've operated in a fully remote environment, providing our team members with the flexibility to work from anywhere while staying connected through industry-leading technology, virtual collaboration, and ongoing training.What You'll Do
As a Remote Client Success Representative, you'll work with clients who have requested information regarding their available benefits while delivering outstanding service throughout the client experience.Client Success Responsibilities
  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Build long-term client relationships through exceptional service and communication
  • Answer questions regarding available benefit programs and coverage options
  • Educate clients so they can make informed decisions
  • Assist clients with applications, enrollments, and policy updates
  • Maintain accurate client records and follow-up communications
  • Provide ongoing support throughout the client experience
Professional Development
  • Participate in structured virtual training and mentorship
  • Strengthen communication, leadership, and relationship-building skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Participate in leadership development opportunities designed to help you grow professionally
What We Offer🏡 100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
  • Healthy work-life balance
📚 Training & Mentorship
  • Comprehensive onboarding
  • Weekly virtual coaching
  • One-on-one mentorship
  • Leadership development programs
  • Ongoing professional growth opportunities
💰 Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Recognition programs
  • Leadership advancement opportunities
🌟 Benefits & Perks
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Company-sponsored incentive travel
  • Industry-leading virtual technology and collaboration tools
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active listening skills
  • Positive attitude and professional demeanor
  • Strong relationship-building abilities
  • Self-motivation and accountability
  • Strong organizational and problem-solving skills
  • Ability to work independently in a remote environment
  • Adaptability and a willingness to learn
  • Commitment to delivering exceptional client experiences
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations
  • Education

No prior insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.Why Join AO?
At AO, we believe careers should provide more than a paycheck-they should offer purpose, flexibility, professional development, and opportunities for long-term success.
When you join AO, you'll have the opportunity to:
  • Build a rewarding remote career with long-term growth potential
  • Learn from experienced mentors and leaders
  • Advance based on performance-not seniority
  • Develop transferable communication and leadership skills
  • Work in a collaborative, supportive virtual environment
  • Help working families better understand and access valuable benefits
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain a reliable high-speed internet connection
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with a member of our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Build Your Future?
If you're ready to build a flexible remote career where your growth is supported, your achievements are recognized, and your success is determined by your effort, we'd love to hear from you.
Apply today and begin building a rewarding career with AO.Work From Home. Build Relationships. Grow Your Career. 🚀

Apply