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Remote Customer Success Representative Jobs in Arizona

Liveops

Remote Customer Service Representative

Tempe, AZ · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Mesa, AZ · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Twelve31

Remote Customer Service Representative

Mesa, AZ · Remote

$37K - $46K/yr

About the Customer Service Representative Position Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that ...

Twelve31

$37K - $46K/yr

About the Customer Service Representative Position Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that ...

Liveops

Remote Customer Service Representative

Yuma, AZ · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Tucson, AZ · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Peoria, AZ · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Showing results 21-40

All JobsCustomer Success Representative JobsRemote Customer Success Representative JobsRemote Customer Success Representative Jobs in Arizona

Remote Customer Success Representative information

See Arizona salary details

$10

$22

$44

How much do remote customer success representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote customer success representative in Arizona is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are the most commonly searched types of Customer Success Representative jobs in Arizona? The most popular types of Customer Success Representative jobs in Arizona are:
What are popular job titles related to Remote Customer Success Representative jobs in Arizona? For Remote Customer Success Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Representative jobs in Arizona look for? The top searched job categories for Remote Customer Success Representative jobs in Arizona are:
What cities in Arizona are hiring for Remote Customer Success Representative jobs? Cities in Arizona with the most Remote Customer Success Representative job openings:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,938 per year, or $22.6 per hour.

Customer Success Manager

TRAPP TECHNOLOGY INC

Phoenix, AZ • On-site, Remote

$60K/yr

Full-time

Re-posted 24 days ago

Job description

The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp
Technology and ArmorPoint customers. The position serves as the primary point of contact for assigned accounts,
accountable for understanding their needs, and collaborating with internal teams to deliver
outstanding service. This role requires a strategic mindset, excellent communication skills, and a
passion for ensuring client success.
Essential Duties:
  • Builds and maintains strong, trusting relationships with assigned client accounts.
  • Understands client objectives and works collaboratively to meet their needs.
  • Develops account plans with key team stakeholders to achieve client goals and objectives.
  • Identifies opportunities for account growth and upsells additional services.
  • Conducts regular/frequent cadence meetings with assigned customer accounts to ensure
  • services provided meet standards.
  • Provides regular updates to clients on project status and performance metrics.
  • Ensures governance on contracted services and manages scope of customer support requests.
  • Proactively identifies potential issues and implements preventive measures.
  • Works closely with internal teams to troubleshoot and solve problems.
  • Gathers client feedback and uses it to enhance service delivery.
  • Conducts client satisfaction surveys and implements improvements based on results.
  • Prepares and presents regular reports on account performance. Uses data insights to make
  • informed decisions and recommendations.
  • Tracks assigned Customer Incidents and Service Requests and ensures the complete
  • resolution by the Service Delivery team.
  • Acts as the single point of escalation for Service Requests and ensures prompt and accurate
  • communication with customers.
  • Communicates with customers via Phone, Chat or Email mediums; keeping them informed of
  • support request progress, impending change notifications or mutually agreed maintenance
  • schedules.
  • Maintains accuracy and completeness of Service Delivery Knowledge base.
  • Participates in internal meetings and required trainings.
  • Maintains a professional image and demonstrates an understanding of and follows all Company
  • Policies and Procedures.
  • Other duties as assigned.

  • High School Diploma or GED equivalent, required.
  • 2+ years of experience in the Computer Industry in a hands-on technical position.
  • 4+ years of experience in customer service.
  • 1+ years of experience in a leadership role, preferred.
  • Self-motivated with the ability to work in a fast paced, technically advanced environment.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Ability to manage multiple tasks and deadlines in a fast paced environment.
  • Technical awareness: ability to match resources to technical issues appropriately.
  • Mid-level knowledge of computer and operating systems.
  • Strong interpersonal and communication skills including active listening and customer-care.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Typing skills to ensure quick and accurate entry of Incident and Service Request details.
  • Exceptional organization and time management skills.

Working Conditions:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. This job may require handling objects
up to 10 pounds frequently and 20 pounds occasionally. While performing the duties described herein,
the employee is regularly required to sit; use hands and fingers to handle or feel in addition to talking
and hearing. The employee is frequently required to stand and walk. The noise level in the work
environment is usually moderate. Office environment is normally climate-controlled.
Management has the right to revise this job description at any time. The job description is not a contract for employment, and
either you or the employer may terminate employment at any time, for any reason. This job description is not intended to be an
exhaustive list of all duties, responsibilities, or qualifications associated with the job. May perform other duties as assigned.

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