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Remote Customer Success Representative Jobs in Alabama

Harris

... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Success and Professional Services to deliver a seamless end-to-end customer experience. * Represent ...

Harris

... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Success and Professional Services to deliver a seamless end-to-end customer experience. * Represent ...

Disabled Veteran Solutions

$18.92/hr

Remote, must reside in PA, TX, or VA. About Disabled Veteran Solutions Disabled Veteran Solutions ... Attendance is critical to success in this role. * No time off, late arrivals, or early departures ...

Disabled Veteran Solutions

$18.92/hr

Remote, must reside in PA, TX, or VA. About Disabled Veteran Solutions Disabled Veteran Solutions ... Attendance is critical to success in this role. * No time off, late arrivals, or early departures ...

Hexagon AB

Account Executive (Remote - NE US)

Madison, AL · On-site +1

Remote Req Id: 3093 Responsibilities Octave is seeking an Account Executive to join our Team. Based ... Collaborate with marketing, sales development representatives (SDRs), and customer success teams to ...

Arcoro

Account Manager - Remote

Birmingham, AL · Remote

Collaborate with Customer Success, Marketing, Implementation, Solutions, and Channel Partners on ... Hybrid/Remote Work About the Company A rapidly growing SaaS company, Arcoro offers proven modular H ...

Arcoro

Account Manager - Remote

Birmingham, AL · Remote

Collaborate with Customer Success, Marketing, Implementation, Solutions, and Channel Partners on ... Hybrid/Remote Work About the Company A rapidly growing SaaS company, Arcoro offers proven modular H ...

Arcoro

Account Manager - Remote

Birmingham, AL · On-site +1

$60K - $70K/yr

Collaborate with Customer Success, Marketing, Implementation, Solutions, and Channel Partners on ... Hybrid/Remote Work About the Company A rapidly growing SaaS company, Arcoro offers proven modular H ...

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Remote Customer Success Representative information

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are the most commonly searched types of Customer Success Representative jobs in Alabama? The most popular types of Customer Success Representative jobs in Alabama are:
What are popular job titles related to Remote Customer Success Representative jobs in Alabama? For Remote Customer Success Representative jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Representative jobs in Alabama look for? The top searched job categories for Remote Customer Success Representative jobs in Alabama are:
What cities in Alabama are hiring for Remote Customer Success Representative jobs? Cities in Alabama with the most Remote Customer Success Representative job openings:
Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Sales Representative - Southeast Region

Hourly, Inc.

Montgomery, AL • Remote

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 hours ago

Job description

Location: Field-based / Remote (U.S.)
Employment Type: W-2, Base Salary + Commission
Compensation: $60,000 Base + Commision + Residuals
First-Year On-Target Earnings (OTE): $100,000-$120,000 at plan

Why This Is a Strong Opportunity

  • Build a book of business: Earn upfront commissions and long-term residual income as your client base grows.
  •  Uncapped upside: No commission ceilings - higher performance unlocks higher commission tiers.
  •  Hunter-focused role: High-activity, high-volume sales motion with short sales cycles.
  •  Strong product-market fit: Payroll and Workers' Comp are mission-critical services for SMBs.
  •  Autonomy with support: You own your pipeline and territory, backed by sales enablement, Customer Success, and modern tools.


About Hourly
Hourly is a fast-growing fintech company that simplifies payroll and workers' compensation for small and mid-sized businesses in the U.S.
Our platform delivers:

  • Payroll runs in under 30 seconds
  •  Same-day direct deposit
  • Seamless payroll + Workers' Comp integration
  • Unlimited payroll runs at no extra cost
  • Elimination of surprise Workers' Comp audits
  •  85%+ retention when payroll and WC are sold together

Hourly's product is proven, sticky, and designed for SMBs - making it a strong sell for high-performing sales professionals.
The Opportunity
As a Sales Representative, you will focus on generating new business by selling Hourly's payroll and Workers' Comp solution to small and mid-sized businesses.
This is a true hunter role. You will own your territory, generate your own pipeline, close new accounts, and build long-term residual income through consistent performance.
What You'll Do

  • Prospect and generate pipeline: Drive outbound activity, referrals, events, and partner-sourced leads; maintain a healthy 3-4x pipeline coverage.
  •  Close new business: Consistently close 4 or more new accounts per month with SMB owners.
  •  Manage the full sales cycle: From first outreach to first payroll run, including discovery, demos, proposal development, and close.
  •  Build referral partnerships: Develop relationships with CPAs, insurance brokers, financial advisors, and banks.
  •  Forecast accurately: Maintain strong CRM hygiene, deal-stage accuracy, and weekly forecasting.
  •  Collaborate cross-functionally: Partner with Customer Success to ensure smooth onboarding and strong early retention.
  •  Provide market feedback: Share insights from the field to inform product, messaging, and go-to-market strategy.


Requirements

  • 1+ years of B2B field or territory sales experience, ideally in:
    • Payroll, HCM, Workers' Comp, insurance
  • Proven new-logo hunter with consistent outbound prospecting experience
  • Comfort selling to small business owners, especially in construction, restaurant, and service industries
  • Experience managing short sales cycles in high-volume environments
  • Strong written and verbal communication skills
  • Self-starter mindset with the ability to plan and execute within a territory
  • Proficiency with Google Workspace and modern CRM tools
  • Bachelor's degree preferred

Benefits

  • Medical, dental, vision, and life insurance
  •  401(k)
  •  Unlimited time off
  •  100% remote 
  •  Communication stipend, client entertainment budget, mileage and expense reimbursement

Apply