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Remote Customer Success Engineer Jobs in Springfield, IL

Owens Corning

Sr Area Sales Manager

Springfield, IL · Remote

$79K - $109K/yr

Chicago metropolitan area (remote; 40-50% travel required) What You Will Be Doing: * Develop and ... Leverage cross-functional resources to deliver customer solutions, remove barriers, and accelerate ...

Revvity

Contracts Coordinator

Springfield, IL · On-site +1

$62K - $75K/yr

Revvity | About Us Revvity is a developer and provider of end-to-end solutions designed to help ... This position is available for remote or hybrid at our Hopkinton, MA location. The Contracts ...

Crowe LLP

Senior Salesforce Technical Architect

Springfield, IL · Remote

$68.50 - $84.75/hr

You will engage directly with our prospects, customers, and team, while drawing on your skills and ... Work directly with clients, solution architects, developers and functional consultants to define ...

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Remote Customer Success Engineer information

See Springfield, IL salary details

$11

$24

$46

How much do remote customer success engineer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer success engineer in Springfield, IL is $24.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.00 per hour, depending on experience, location, and employer.

How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a Remote Customer Success Engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Springfield, IL? For Remote Customer Success Engineer jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Springfield, IL look for? The top searched job categories for Remote Customer Success Engineer jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Customer Success Engineer jobs? Cities near Springfield, IL with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you

Energy Solutions Advisor

Navigate Power & Verde Solutions

Springfield, IL • On-site, Remote

$50K - $250K/yr

Contractor

Posted 26 days ago

Job description

Energy Solutions Advisor
Department: Sales
Employment Type: Contract
Location: Remote - Springfield
Compensation: $50,000 - $250,000 / year
Description
Are you driven by the thrill of closing deals and passionate about helping businesses thrive through cutting-edge energy solutions? Join Navigate Power and Verde Solutions, two industry-leading companies that have come together to revolutionize commercial and industrial energy management. As part of our team, you'll empower clients to reduce their energy costs, boost sustainability, and leverage innovative technologies-all while enjoying an entrepreneurial environment with limitless earning potential. |
About Navigate Power & Verde Solutions
Navigate Power delivers expert energy savings, procurement, and management solutions, helping commercial properties optimize their electric and natural gas budgets. We work with energy professionals-channel managers, engineers, and consultants-who value our holistic approach, transparent communication, and proven results.
Verde Solutions is a full-service Energy Service Company, offering a value-based consulting approach that transforms our clients' visions into reality. From project design engineering to turnkey project management, Verde Solutions brings the best minds together to create industry-leading strategies in areas like solar, EV chargers' installations, Battery storage and more.
Together, Navigate Power & Verde Solutions offer an unprecedented array of resources and solutions- giving you, as a consultant/advisor, the powerful advantage of providing clients with comprehensive, end-to-end energy management services.
Why Join Us:
  • Aggressive Commission Structure
    Earn substantial rewards with no cap on your potential income.
  • Cross-Sell Opportunities
    Leverage multiple energy solutions - diverse suppliers on utility contracts, solar, EV chargers' installations, Battery storage, and more-to amplify your sales pipeline.
  • Extensive Supplier Network
    Benefit from the buying power of over 100 suppliers, managing 10,000+ customer accounts.
  • Entrepreneurial Environment
    Grow your own book of business with full support, daily pricing tools, and a vast portfolio of services.
  • Marketing & Customer Support
    Access professional materials, training, and an established support system to help you close deals quickly.
  • Remote Flexibility
    Work from anywhere while tapping into a network of like-minded professionals and resources.

*Join Our Team Video: *
Key Responsibilities
  • Drive Sales Growth
    Generate and maintain a robust sales pipeline by prospecting, networking, and nurturing both new and existing client relationships.
  • Consult & Advise
    Employ Navigate Power & Verde Solutions' proven strategies to understand client needs and deliver tailored solutions that address procurement, consumption, and sustainability goals.
  • Build Trust
    Present compelling proposals, manage client expectations, and deliver on promises, ensuring long-term partnerships.
  • Stay Ahead
    Master our diverse suite of products-ranging from energy procurement to renewable production and storage-and consistently refine your expertise to outpace the competition.

Skills, Knowledge and Expertise
  • Proven Sales Success
    Minimum of 2+ years' sales experience (preferably) in the B2B field with a strong track record of hitting and exceeding targets.
  • Energy Expertise (Preferred)
    Experience in energy consulting, procurement, or related fields. Having an established book of business is a plus.
  • Network-Driven
    Strong professional connections and the ability to leverage them for client acquisition.
  • Self-Motivated
    Comfort working independently and driving your own success without extensive supervision.
  • Entrepreneurial Mindset
    Adaptable, proactive, and eager to thrive in a dynamic environment where your earnings directly reflect your hustle.

Compensation & Benefits
  • Commission-Based Earnings
    Achieve between $50,000 - $250,000 per year with no income ceiling.
  • Flexible Remote Work
    Fully remote position, allowing you to choose the location that best supports your success.
  • Grow Your Experience
    Fuel your entrepreneurial growth in the energy industry with our companies' resources and support. Develop your skills, expand your business network. Or grow your own business and create a team to lead impactful energy solutions.

Join the Future of Energy Consulting
If you're excited to influence how businesses buy, save, produce, and store energy-and you want an opportunity that rewards your ambition-Navigate Power & Verde Solutions is the place for you. We offer a career path that combines top-tier commissions with the satisfaction of making a genuine impact on our clients' operations and the environment.
Take the next step in your sales career and help shape the future of energy.
Apply Now to become an Energy Sales Consultant and let us show you how truly limitless your potential can be!

Apply