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Remote Customer Success Engineer Jobs in Renton, WA

Magnify

Customer RevOps Manager

Seattle, WA · On-site +1

$120K - $150K/yr

You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data ...

Zenoti

Vice President - Customer Success

Seattle, WA · Remote

$180K - $250K/yr

Our platform is engineered for reliability and scale and harnesses the power of enterprise-level ... Experience in working with remote teams effectively * Ability to work in a fast paced, ever ...

Zenoti

Lead Customer Success Manager

Seattle, WA · Remote

Our platform is engineered for reliability and scale and harnesses the power of enterprise-level ... Role Overview As a Customer Success Manager (CSM) at Zenoti, you will play a critical role in ...

Zenoti

Lead Customer Success Manager

Seattle, WA · Remote

Our platform is engineered for reliability and scale and harnesses the power of enterprise-level ... Role Overview As a  Customer Success Manager (CSM)  at Zenoti, you will play a critical role in ...

Dura Digital

VP, Delivery & Customer Success

Seattle, WA · Remote

$157.70K - $202.10K/yr

The VP, Delivery & Customer Success plays a critical leadership role in fulfilling this mission ... engineering, AI, data, UX, and product delivery. * Be part of a remote-first, collaborative ...

Dura Digital

VP, Delivery & Customer Success

Seattle, WA · Remote

$157.60K - $202K/yr

The VP, Delivery & Customer Success plays a critical leadership role in fulfilling this mission ... engineering, AI, data, UX, and product delivery. * Be part of a remote-first, collaborative ...

Truveta

Partner Research & Success Manager

Seattle, WA · On-site +1

... LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex ... Facilitate programing that ensures customers receive maximum value from their engagement with ...

Milliman

Client Success Manager (MedInsight)

Seattle, WA · Remote

$788/wk

Client Success Managers work closely with our client engineering teams (located in both the US and ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

Rithum LinkedIn Board

Client Success Manager

Seattle, WA · On-site +1

$60K - $93K/yr

Using our commerce, marketing, and delivery solutions, our customers create optimized consumer ... Achieve work-life balance through remote-first working conditions, generous time off, and wellness ...

6crickets

Client Success Specialist

Seattle, WA · Remote

$40K - $75K/yr

You will work closely with our product and engineering teams to share customer insights and ... Must have a good remote working setup with high speed Internet. * Effective at building rapport and ...

Adobe

Senior Customer Facing Applied AI Engineer

Seattle, WA · On-site +1

$118.90K - $163.30K/yr

... engineering teams of global industry leaders. If you are passionate about customer empathy and ... Define success metrics and guardrails. * Set up offline and online evaluation (test sets ...

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Remote Customer Success Engineer information

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$27

$53

How much do remote customer success engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote customer success engineer in Renton, WA is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Success Engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

How does a Remote Customer Success Engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a Remote Customer Success Engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Success Engineer jobs in Renton, WA? For Remote Customer Success Engineer jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Engineer jobs in Renton, WA look for? The top searched job categories for Remote Customer Success Engineer jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Customer Success Engineer jobs? Cities near Renton, WA with the most Remote Customer Success Engineer job openings:
Remote Customer Success Engineer jobs near you

Customer RevOps Manager

Magnify

Seattle, WA • On-site, Remote

$120K - $150K/yr

Full-time

Posted 14 days ago

Job description

Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.
What You Will Do
  • Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
  • Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules.
  • Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
  • Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
  • Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams.
  • Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.

Who You Are
  • RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
  • Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
  • Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
  • Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes.
  • Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment.

  • 4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms.
  • Strong RevOps background with direct forecasting and revenue-metrics experience.
  • Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
  • Ability to read and troubleshoot SQL queries (basic query writing a plus).
  • Strong project-management skills to coordinate multiple stakeholders and meet milestones.
  • Experience at an early-stage startup is a plus.

$120,000 - $150,000 a year
This role includes a full benefits package and a generous stock-option grant.
Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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