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Remote Customer Success Engineer Jobs in Iowa (NOW HIRING)

iOS Engineer -Remote

Waterloo, IA ยท Remote

$61.63 - $88.47/hr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

iOS Engineer -Remote

Clinton, IA ยท Remote

$61.63 - $88.47/hr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

$166K - $191K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

$166K - $191K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

$166K - $191K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

iOS Engineer -Remote

Des Moines, IA ยท Remote

$61.63 - $88.47/hr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

$166K - $191K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

iOS Engineer -Remote

Cedar Rapids, IA ยท Remote

$61.63 - $88.47/hr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

$166K - $191K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

iOS Engineer -Remote

Sioux City, IA ยท Remote

$61.63 - $88.47/hr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

iOS Engineer -Remote

Clintonia, IL ยท Remote

$166K - $191K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

iOS Engineer -Remote

Davenport, IA ยท Remote

$61.63 - $88.47/hr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

iOS Engineer -Remote

Iowa City, IA ยท Remote

$61.63 - $88.47/hr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

$166K - $191K/yr

... success and grow together through meaningful work. Join us on this journey to create a positive ... We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that ...

Showing results 41-60

Remote Customer Success Engineer information

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are the most commonly searched types of Customer Success Engineer jobs in Iowa? The most popular types of Customer Success Engineer jobs in Iowa are:
What are popular job titles related to Remote Customer Success Engineer jobs in Iowa? For Remote Customer Success Engineer jobs in Iowa, the most frequently searched job titles are:
What cities in Iowa are hiring for Remote Customer Success Engineer jobs? Cities in Iowa with the most Remote Customer Success Engineer job openings:

iOS Engineer -Remote

Quora

Waterloo, IA โ€ข Remote

$61.63 - $88.47/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago


Job description

About Quora:

Quoraโ€™s mission is to grow and share the worldโ€™s knowledge. To do so, we have two knowledge sharing products:

  • Quora: a global knowledge sharing platform with over 300M monthly unique visitors, bringing people together to share insights on various topics and providing a unique platform to learn and connect with others.
  • Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including o3, o4-mini, Claude 3.7 Sonnet, GPT Image 1 and more. As AI capabilities rapidly advance, Poe provides a single platform to instantly integrate and utilize these new models.

Behind these products are passionate, collaborative, and high-performing global teams. We have a culture rooted in transparency, idea-sharing, and experimentation that allows us to celebrate success and grow together through meaningful work. Join us on this journey to create a positive impact and make a significant change in the world.

This role will be working on our Poe product.

About the Team and Role:

We are seeking a talented iOS Engineer to join us in building Poe, an innovative platform that brings together the worldโ€™s leading AI models in one place. You will work at the cutting edge of technology to design, develop, and maintain the Poe iOS app. This includes collaborating with our product team to build new AI-driven user features, crafting a scalable mobile architecture, and creating tools to speed up iteration. Youโ€™ll have a direct influence on the iOS teamโ€™s product roadmap and plenty of opportunities to shape the future of the Poe mobile platform.

Poe has experienced rapid growth so far, and as an iOS Engineer, youโ€™ll help empower users to unlock new possibilities and achieve more with AI. If you have a passion for AI, emerging technologies, and mobile development, this is a unique opportunity to make a significant impact.

Responsibilities:
  • Work within a small team of mobile engineers to design, build, and maintain the Poe iOS app
  • Build new user-facing features and help drive the Poe product roadmap
  • Create tools and infrastructure to enable rapid development of the Poe mobile experience
  • Collaborate with the Poe product team and other engineers to enhance the overall user experience
  • Own the entire software development process from timeline estimation to coding, testing and release
Minimum Requirements:
  • Availability for meetings and impromptu communication during Quora's โ€œcoordination hours" (Mon-Fri: 9am-3pm Pacific Time)
  • 2+ years of full-time experience in iOS development with Swift
  • Strong knowledge of iOS frameworks, and mobile trends
  • High attention to detail in all aspects of development from performance to UI
  • A desire to work in a fast-paced, innovative environment and learn continuously
  • Self-starter with a strong sense of responsibility; whether it be fixing bugs in a timely manner or proactively identifying issues in order to unblock yourself for a given project
Preferred Requirements:
  • Experience with SwiftUI or GraphQL
  • Interest in working in the AI space

At Quora, we value diversity and inclusivity and welcome individuals from all backgrounds, including marginalized or underrepresented groups in tech, to apply for our job openings. We encourage all candidates who share a passion for growing the worldโ€™s knowledge, even those who may not strictly meet all the preferred requirements, to apply, as we know that a diverse range of perspectives can have a significant impact on our products and our culture.

Additional Information:

We are accepting applications on an ongoing basis.

Quora offers a wide range of benefits including medical/dental/vision coverage, equity refreshers, remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are country-specific and may vary. For more information on benefits, visit this link: https://www.careers.quora.com/benefits

There are many factors that will determine the starting pay, including but not limited to experience, location, education, and business needs.

  • US candidates only: For US based applicants, the salary range is $128,193 - $184,009 USD + equity + benefits.
  • Canada candidates only: For Toronto and Vancouver based applicants, the salary range is $166,675 - $191,397 CAD + equity + benefits. For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Applicant Privacy Notice: https://www.careers.quora.com/applicant-privacy-notice