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Remote Customer Success Engineer Jobs in Iowa (NOW HIRING)

Stanley Consultants

Electrical Engineer

Muscatine, IA · On-site +1

$107K - $139K/yr

At Stanley, your voice counts, your growth matters, and your success is our success. Stanley ... u007C Remote Job Type - Hybrid Requisition ID - 11053 Stanley Consultants, Inc. is seeking an ...

Stanley Consultants

Electrical Engineer

Muscatine, IA · On-site +1

$107K - $139K/yr

At Stanley, your voice counts, your growth matters, and your success is our success. Stanley ... IA | Remote Job Type - Hybrid Requisition ID - 11053 Stanley Consultants, Inc. is seeking an ...

Autodesk

Senior Event Operations Manager

Nevada, IA · On-site +1

Remote (USA or Canada) Reports to: Director, Event Operations, Brand Events & Experiences ... Serve as the connective tissue across the organization, partnering with Sales, Customer Success ...

New

SHI GmbH

Managed Services Engineer - Azure

Des Moines, IA · Remote

$54.50 - $72.75/hr

US - Remote Full time JR2891 About Us Since 1989, SHI International Corp. has helped organizations ... with customer needs and success criteria * Develop, maintain, and follow Standard Operating ...

SHI GmbH

Managed Services Engineer - Azure

Des Moines, IA · Remote

$54.50 - $72.75/hr

US - Remote Full time JR2891 About Us Since 1989, SHI International Corp. has helped organizations ... with customer needs and success criteria * Develop, maintain, and follow Standard Operating ...

Saige Partners

Civil Engineering Team Leader

Des Moines, IA · On-site +1

$100K - $125K/yr

This is an exciting opportunity for a licensed Professional Engineer who is passionate about ... success, you'll have the support needed to build a thriving team while making a lasting impact on ...

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Remote Customer Success Engineer information

What is a remote customer success engineer?

A Remote Customer Success Engineer is a professional who works with clients to ensure they achieve success with a company's products or services, typically in a technical or software environment, while working from a remote location. Their main responsibilities include onboarding new customers, providing technical support, troubleshooting issues, and proactively identifying ways to help clients maximize value. They serve as a bridge between the customer and the company, ensuring customer satisfaction and retention. Remote Customer Success Engineers use communication tools and platforms to interact with clients and collaborate with internal teams, all while working outside of a traditional office setting.

How does a remote customer success engineer typically collaborate with cross-functional teams to resolve customer issues?

As a Remote Customer Success Engineer, you'll frequently partner with product, engineering, and support teams to resolve complex customer challenges. Collaboration often involves participating in virtual meetings, documenting technical feedback, and acting as the customer's advocate to ensure their needs are addressed. Effective communication and clear documentation are essential, since you'll be working across time zones and departments. This teamwork not only helps solve issues efficiently but also enables ongoing product improvements.

What are the key skills and qualifications needed to thrive as a remote customer success engineer, and why are they important?

To excel as a Remote Customer Success Engineer, you need a strong background in technical support, troubleshooting, and customer relationship management, often supported by a degree in computer science or a related field. Familiarity with CRM platforms like Salesforce, ticketing systems such as Zendesk, and remote communication tools like Slack or Zoom is typically required. Outstanding communication, problem-solving abilities, and a proactive customer-focused attitude are essential soft skills. These competencies ensure effective technical issue resolution, build customer trust, and drive client satisfaction in a remote environment.

What is the difference between Remote Customer Success Engineer vs Remote Technical Support Specialist?

AspectRemote Customer Success EngineerRemote Technical Support Specialist
CredentialsTypically requires technical knowledge, certifications like IT or SaaS-specific credentialsOften requires technical troubleshooting skills, certifications vary
Work EnvironmentCollaborates with sales, product, and customer teams; proactive engagementReactive support, troubleshooting customer issues
Industry UsageCommon in SaaS, cloud services, and tech companiesWidespread across tech, telecom, and software industries

The Remote Customer Success Engineer focuses on proactive customer engagement, onboarding, and ensuring product adoption, while the Remote Technical Support Specialist primarily handles reactive troubleshooting and resolving technical issues. Both roles require technical skills and often work remotely within tech-driven industries, but their core responsibilities differ significantly.

What are the most commonly searched types of Customer Success Engineer jobs in Iowa?

The most popular types of Customer Success Engineer jobs in Iowa are:

What are popular job titles related to Remote Customer Success Engineer jobs in Iowa?

For Remote Customer Success Engineer jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Engineer jobs in Iowa look for?

The top searched job categories for Remote Customer Success Engineer jobs in Iowa are:

What cities in Iowa are hiring for Remote Customer Success Engineer jobs?

Cities in Iowa with the most Remote Customer Success Engineer job openings:

Remote Customer Success Engineer jobs near you

Principal Electrical Engineer - Power Plant

Stanley Consultants

Muscatine, IA • On-site, Remote

$159K - $214K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices.
 
With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success.
 
Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career!

Job Title - Principal Electrical Engineer
Location - Any major office or Remote
Job Type - Hybrid or Remote
Requisition ID - 11141
 
Are you smart-working, motivated, and energetic? Is your passion for electrical engineering contagious? Do you value work/life balance? If this describes you, we are looking for a talented and ambitious Principal Electrical Engineer where you will be an asset to drive our Power Generation, Plant Facilities, and Microgrid Clients.
 
Stanley Consultants is seeking a Principal Electrical Engineer with background in power generation, relay settings, plant facilities design, and microgrid clients.
What You Will Be Doing:
  • Design and layout of design and layout of any / all of the following: power plant site, microgrids and power distribution with medium and low voltage systems, switchgear and motor control centers; computer modeling/analysis of electrical systems; convenience power, lighting systems, grounding, and lightning protection systems.
  • design of schematic and wiring diagrams; preparation of specifications for equipment and systems.
  • Report preparation; determining code requirements; and performing and reviewing design computations.
  • Coordinate technical efforts within discipline areas as necessary.
  • Manage a design budget and schedule.
  • Proficient developing engineering drawings and specifications.
  • Perform and check engineering calculations.
  • Sizing, selecting, and specifying electrical equipment and coordinating information with vendors.
  • Perform project field site visits.
Required Qualifications:
  • Bachelor's Degree in Electrical Engineering
  • Professional Engineer (PE) Registration
  • 10+ Years experience of relevant electrical design experience
  • Proficiency with ETAP, SKM, or similar electrical modeling software
  • Excellent communication skills and willingness to collaborate
  • Self-motivated and adaptable to evolving client, project and industry needs
Preferred Qualifications:
  • Design experience with military bases, central plants, and campus infrastructure
$159,200 - $214,100 a year
Work-Life Balance
We realize there's more to life than just work. We help you meet the demands of work, family and personal life through several flexible options.
 
What we offer:
Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward.
Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave.
Health Insurance. We provide a comprehensive insurance package including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources.
Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits.
Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more.
Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans.
Click Here: A Great Place To Work  
 
Learn more about Stanley Consultants in this short video:  Working at Stanley Consultants
 
Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.
 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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