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Remote Customer Success Assistant Jobs in Ridgeland, MS

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Remote Customer Success Assistant information

See Ridgeland, MS salary details

$9

$20

$39

How much do remote customer success assistant jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote customer success assistant in Ridgeland, MS is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $21.01 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Remote Customer Success Assistant jobs in Ridgeland, MS?

For Remote Customer Success Assistant jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Ridgeland, MS look for?

The top searched job categories for Remote Customer Success Assistant jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Remote Customer Success Assistant jobs?

Cities near Ridgeland, MS with the most Remote Customer Success Assistant job openings:

Remote Customer Representative

The Hiring Platform

Jackson, MS • Remote

$14 - $19/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs.

Responsibilities
  • Respond to customer inquiries through online communication channels
  • Gather information regarding customer needs and preferences
  • Research available services and options
  • Assist with reservation requests
  • Provide accurate confirmations and updates
  • Answer questions regarding available options
  • Assist with modifications and special requests
  • Maintain accurate customer records
  • Follow up on outstanding requests
  • Provide professional and responsive customer service
Qualifications
  • Excellent communication and interpersonal skills
  • Customer-focused attitude
  • Strong organization and time-management skills
  • Comfortable using email and online platforms
  • Basic computer and research skills
  • Ability to learn new systems
  • Reliable and professional
  • Previous customer-facing experience is helpful but not required
Benefits
  • 100% remote environment
  • Structured onboarding
  • Training and continuing education
  • Access to online tools and resources
  • Ongoing team support