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Remote Customer Success Assistant Jobs in Decatur, GA

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

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All JobsCustomer Success JobsRemote Customer Success Assistant JobsRemote Customer Success Assistant Jobs in Decatur, GA

Remote Customer Success Assistant information

See Decatur, GA salary details

$11

$23

$46

How much do remote customer success assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer success assistant in Decatur, GA is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Decatur, GA?

The most popular types of Remote Customer Success jobs in Decatur, GA are:

What are popular job titles related to Remote Customer Success Assistant jobs in Decatur, GA?

For Remote Customer Success Assistant jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Assistant jobs in Decatur, GA look for?

The top searched job categories for Remote Customer Success Assistant jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Customer Success Assistant jobs?

Cities near Decatur, GA with the most Remote Customer Success Assistant job openings:

Remote Customer Success Assistant jobs near you
Infographic showing various Remote Customer Success Assistant job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,177 per year, or $23.6 per hour.

Remote Customer Service Representative

Sweetepictravels

Alpharetta, GA • Remote

$35K - $55K/hr

Full-time

Re-posted 12 days ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote