New York, NY · Remote
$19.75 - $26.50/hr
Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions
New York, NY · Remote
$19.75 - $26.50/hr
Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions
Bridgeport, CT · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their
Bridgeport, CT · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their
Norwalk, CT · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their
Norwalk, CT · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their
At Workwize, we're helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and
At Workwize, we're helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and
At Workwize, we're helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and
At Workwize, we're helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and
New York, NY · Remote
$45K - $75K/yr
Job Title: Remote Customer Service Representative - Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time) About the Role: We are seeking motivated individuals to
New York, NY · Remote
$45K - $75K/yr
Job Title: Remote Customer Service Representative - Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time) About the Role: We are seeking motivated individuals to
New York, NY · Remote
$45K - $75K/yr
Job Title: Remote Customer Service Representative - Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time) About the Role: We are seeking motivated individuals to
New York, NY · Remote
$45K - $75K/yr
Job Title: Remote Customer Service Representative - Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time) About the Role: We are seeking motivated individuals to
New York, NY · On-site +1
$45K - $75K/yr
Job Title: Remote Customer Service Representative - Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time) About the Role: We are seeking motivated individuals to
New York, NY · On-site +1
$45K - $75K/yr
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New York, NY · On-site +1
$100K - $120K/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
New York, NY · On-site +1
$100K - $120K/yr
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
New York, NY · On-site +1
$100K - $120K/yr
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New York, NY · On-site +1
$100K - $120K/yr
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New York, NY · On-site +1
$151K - $194K/yr
Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k+ customers spanning a hybrid product-led and sales-led business. The foundation is built: a rebuilt
New York, NY · On-site +1
$151K - $194K/yr
Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k+ customers spanning a hybrid product-led and sales-led business. The foundation is built: a rebuilt
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and
Quick apply
Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties * Develop and
New York, NY · On-site +1
$66K - $90K/yr
Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more
New York, NY · On-site +1
$66K - $90K/yr
Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more
New York, NY · On-site +1
$150K - $180K/yr
ABOUT THE COMPANY Growth Protocol is an Enterprise Reasoning Platform headquartered in New York. We help enterprises turn strategy into action by combining a neuro-symbolic reasoning core, seamless
New York, NY · On-site +1
$150K - $180K/yr
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New York, NY · On-site +1
$40K - $70K/yr
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over
New York, NY · On-site +1
$40K - $70K/yr
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over
New York, NY · On-site +1
$40K - $70K/yr
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over
New York, NY · On-site +1
$40K - $70K/yr
At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over
New York, NY · Remote
$17.50 - $23.75/hr
Position Overview We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative - Travel . In this role, you will support clients with
New York, NY · Remote
$17.50 - $23.75/hr
Position Overview We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative - Travel . In this role, you will support clients with
Melville, NY · Remote
$16.25 - $22.25/hr
About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims
Melville, NY · Remote
$16.25 - $22.25/hr
About The Role MagnaCare is seeking a fully remote Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility, claims
New York, NY · On-site +1
$40K - $55K/yr
Position Overview: We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative - Travel. This position focuses on assisting clients with
New York, NY · On-site +1
$40K - $55K/yr
Position Overview: We are seeking dependable and service-oriented individuals to join our team as a Remote Client Support Representative - Travel. This position focuses on assisting clients with
$11.95 - $15.32
9% of jobs
$18.22 is the 25th percentile. Wages below this are outliers.
$15.32 - $18.69
19% of jobs
The median wage is $21.64 / hr.
$18.69 - $22.06
26% of jobs
$24.94 is the 75th percentile. Wages above this are outliers.
$22.06 - $25.44
26% of jobs
$25.44 - $28.81
11% of jobs
$28.81 - $32.18
4% of jobs
$32.18 - $35.55
3% of jobs
$35.55 - $38.92
2% of jobs
$38.92 - $42.30
0% of jobs
$42.30 - $45.67
0% of jobs
$45.67 - $49.04
1% of jobs
$11
$25
$49
| Aspect | Remote Customer Success Assistant | Remote Customer Support Specialist |
|---|---|---|
| Credentials | Basic customer service skills, CRM familiarity | Technical troubleshooting, product knowledge |
| Work Environment | Collaborates with customer success teams, proactive engagement | Responds to support tickets, reactive problem solving |
| Employer & Industry Usage | Used in SaaS, subscription services, client retention roles | Common in tech, e-commerce, service industries |
| Search & Comparison Intent | Customer retention, onboarding support | Issue resolution, technical support |
The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.
For Remote Customer Success Assistant jobs in Commack, NY, the most frequently searched job titles are:
The top searched job categories for Remote Customer Success Assistant jobs in Commack, NY are:
Cities near Commack, NY with the most Remote Customer Success Assistant job openings:
$19.75 - $26.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 12 days ago
Remote Customer Support Specialist
Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits
At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions from aerospace to biotechnology, pollution control to energy innovation.
Our clients depend on us not just for technical excellence, but for exceptional service.
That's where you come in.
We are looking for a Remote Customer Support Specialist who brings intelligence, empathy, and ownership to every client interaction someone who will elevate the support experience as an extension of our engineering excellence.
What You'll Be Doing:
- Serve as the first point of contact for clients, handling inquiries, troubleshooting issues, and providing timely, thoughtful solutions.
- Develop a deep understanding of our services from CFD modeling to physical modeling to better support client success.
- Communicate with professionalism, clarity, and technical fluency across email, live chat, and support ticketing platforms.
- Work cross-functionally with Engineering, Operations, and Project Management teams to ensure client needs are met and exceeded.
- Track client interactions, document cases clearly, and help refine internal processes to make service even better.
- Identify patterns and recurring challenges, bringing insights forward to drive improvements.
What You'll Bring:
- 2+ years of Customer Support or Client Success experience, preferably supporting technical, scientific, or engineering clients.
- Strong communication skills able to simplify complex concepts for diverse audiences.
- Empathy, patience, and a solutions-oriented mindset.
- Highly organized and self-directed, thriving in a remote work environment.
- Comfortable with CRM tools (like HubSpot, Salesforce, or Zendesk) and remote collaboration tools (Slack, Zoom, etc.).
- Bonus points for background or strong interest in civil engineering, environmental sciences, aerospace, or biotechnology.
What We Offer:
At Heritage Civil Works, we don't just invest in projects we invest in our people.
Here's what you'll receive when you join us:
- Comprehensive Health Insurance (medical, dental, vision)
- Professional Development Support (courses, certifications, leadership training)
- Generous Paid Time Off (PTO) and Paid Holidays
- 401(k) Retirement Plan with company matching
- Mental Health and Wellness Programs
- Performance-Based Bonuses
- Home Office Setup Stipend to ensure you're ready to excel
- Career Advancement Opportunities grow with a company that's building the future
Let's Deliver Excellence Together
If you're ready to combine world-class customer care with world-changing engineering innovation,
then Heritage Civil Works is where you belong.
Apply today.
Heritage Civil Works Engineering Tomorrow, Today.
