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Remote Customer Advocate Jobs in Commack, NY (NOW HIRING)

Motorola

APX Next Customer Success Advocate

New York, NY · On-site +1

$100K - $120K/yr

The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ... Customer Advocacy, Sales, Engineering, Public Safety, or Project Management required. * Legal ...

LifeMD

Director of Customer Experience

New York, NY · Remote

Responsibilities Remote Contact Center Leadership * Lead, scale, and continuously optimize a remote ... loyalty and advocacy * Champion a culture of empathy, accountability, and customer-centricity ...

MagnaCare

Customer Service Representative

Melville, NY · Remote

$16.25 - $22.25/hr

This is a remote position. Primary Responsibilities * Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. * Listen attentively to customer needs and ...

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$14

$22

$48

How much do remote customer advocate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer advocate in Commack, NY is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $24.38 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Commack, NY?

For Remote Customer Advocate jobs in Commack, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Commack, NY look for?

The top searched job categories for Remote Customer Advocate jobs in Commack, NY are:

What cities near Commack, NY are hiring for Remote Customer Advocate jobs?

Cities near Commack, NY with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you
Infographic showing various Remote Customer Advocate job openings in Commack, NY as of June 2026, with employment types broken down into 71% Full Time, 19% Part Time, and 10% Contract. Highlights an 52% Physical, 3% Hybrid, and 45% Remote job distribution, with an average salary of $46,792 per year, or $22.5 per hour.

Remote Customer Service Representative

Manhattan School

New York, NY • Remote

$17.50 - $23.75/hr

Contractor

Re-posted 25 days ago

Job description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.

To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable with technology and can easily understand and learn the technical requirements of the position.

Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients’ interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management

Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary

Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred