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Remote Customer Success Assistant Jobs in Bothell, WA

Customer RevOps Manager

Seattle, WA · On-site +1

$120K - $150K/yr

Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

VP, Delivery & Customer Success

Seattle, WA · Remote

$157K - $202K/yr

The VP, Delivery & Customer Success plays a critical leadership role in fulfilling this mission ... Experience leading remote, dual-shore, or global delivery teams. * A genuine alignment with Dura ...

... LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex ... This includes new customer onboarding, ongoing customer education and training, conducting simple ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Location This role is ideally based in Seattle, Washington, but remote work within the United ...

Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ... Our hiring process utilizes artificial intelligence tools to assist in candidate screening and ...

Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ... Our hiring process utilizes artificial intelligence tools to assist in candidate screening and ...

Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ... Our hiring process utilizes artificial intelligence tools to assist in candidate screening and ...

Partner cross-functionally with Sales, Legal, and Customer Success to resolve billing disputes ... Our hiring process utilizes artificial intelligence tools to assist in candidate screening and ...

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Remote Customer Success Assistant information

See Bothell, WA salary details

$12

$27

$52

How much do remote customer success assistant jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote customer success assistant in Bothell, WA is $27.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Bothell, WA? The most popular types of Remote Customer Success jobs in Bothell, WA are:
What are popular job titles related to Remote Customer Success Assistant jobs in Bothell, WA? For Remote Customer Success Assistant jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Success Assistant jobs in Bothell, WA look for? The top searched job categories for Remote Customer Success Assistant jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Customer Success Assistant jobs? Cities near Bothell, WA with the most Remote Customer Success Assistant job openings:
Customer RevOps Manager

Customer RevOps Manager

Magnify

Seattle, WA • On-site, Remote

$120K - $150K/yr

Full-time

Posted 21 days ago


Job description

Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.
What You Will Do
  • Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
  • Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules.
  • Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
  • Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
  • Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams.
  • Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.

Who You Are
  • RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
  • Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
  • Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
  • Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes.
  • Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment.

  • 4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms.
  • Strong RevOps background with direct forecasting and revenue-metrics experience.
  • Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
  • Ability to read and troubleshoot SQL queries (basic query writing a plus).
  • Strong project-management skills to coordinate multiple stakeholders and meet milestones.
  • Experience at an early-stage startup is a plus.

$120,000 - $150,000 a year
This role includes a full benefits package and a generous stock-option grant.
Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.