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Remote Customer Success Assistant Jobs in Utah (NOW HIRING)

*Headquarters is located in Sandy, Utah however this position is remote and can be worked from ... and assist with reporting. The ideal candidate is highly organized, detail-oriented, and enjoys ...

Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any ...

New

About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a ... Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of ...

Customer Success Manager

Lehi, UT · On-site +1

$52K - $68K/yr

... o Remote, home office or office location with potential hybrid schedule. o Team-based culture. o ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Customer engagement, retention, and success will be your main objectives. You will focus on driving ...

... Enrollments: Assist clients in filling out applications and finalizing their benefits during ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

... Enrollments: Assist clients in filling out applications and finalizing their benefits during ... great customer service -Has strong communication skills (we'll help you improve even more) -Is ...

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Remote Customer Success Assistant information

What is the difference between Remote Customer Success Assistant vs Remote Customer Support Specialist?

AspectRemote Customer Success AssistantRemote Customer Support Specialist
CredentialsBasic customer service skills, CRM familiarityTechnical troubleshooting, product knowledge
Work EnvironmentCollaborates with customer success teams, proactive engagementResponds to support tickets, reactive problem solving
Employer & Industry UsageUsed in SaaS, subscription services, client retention rolesCommon in tech, e-commerce, service industries
Search & Comparison IntentCustomer retention, onboarding supportIssue resolution, technical support

The Remote Customer Success Assistant focuses on proactive engagement and customer retention, while the Remote Customer Support Specialist handles reactive technical issues. Both roles require customer service skills, but the assistant emphasizes relationship building, whereas the specialist emphasizes troubleshooting. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Remote Customer Success jobs in Utah? The most popular types of Remote Customer Success jobs in Utah are:
What cities in Utah are hiring for Remote Customer Success Assistant jobs? Cities in Utah with the most Remote Customer Success Assistant job openings:

Customer Success Team Member

Telarus

Sandy, UT • Remote

Full-time

Retirement, PTO

Posted 9 days ago


Job description

*Headquarters is located in Sandy, Utah however this position is remote and can be worked from anywhere in the U.S.


Telarus was recently recognized by Inc. as a best workplace; our positive culture is a top priority. Telarus is the #1 global technology solutions distributor with a singular focus on accelerated partner success through unparalleled resources, support, and education. We are professionally committed to providing the highest quality partner care. Telarus offers a competitive salary and a comprehensive benefits plan including 401k with matching and flexible PTO.


We're Growing Our Customer Success Team!
We're excited to announce two internal opportunities within the Customer Success department. If you're passionate about delivering exceptional customer experiences, building strong relationships, and working in a collaborative, fast-paced environment, we'd love to hear from you.


Customer Success Specialist (Support)
The Customer Success Specialist is responsible for delivering operational and customer support to ensure an exceptional customer experience. This role works closely with customers, suppliers, and internal teams to resolve service issues, support order implementations, coordinate escalations, maintain accurate customer data, and assist with reporting. The ideal candidate is highly organized, detail-oriented, and enjoys solving problems in a fast-paced environment while supporting both customers and the Customer Success team.


Customer Success Manager
The Customer Success Manager is responsible for managing an assigned portfolio of customers by building strong relationships, driving customer retention, identifying growth opportunities, and supporting service renewals. This role partners closely with advisors and customers to provide proactive account management, deliver strategic recommendations, resolve customer needs, and ensure long-term customer success. The ideal candidate is relationship-focused, consultative, and passionate about helping customers maximize the value of their technology investments.