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Remote Customer Service Jobs in Springfield, OR (NOW HIRING)

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How much do remote customer service jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote customer service in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Springfield, OR? The most popular types of Customer Service jobs in Springfield, OR are:
What are popular job titles related to Remote Customer Service jobs in Springfield, OR? For Remote Customer Service jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Springfield, OR look for? The top searched job categories for Remote Customer Service jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Customer Service jobs? Cities near Springfield, OR with the most Remote Customer Service job openings:
Remote Customer Service jobs near you

Remote Sales Executive - Telecoms & Networking

WebProps.org

Eugene, OR • On-site, Remote

$90 - $150/hr

Contractor

Posted 29 days ago

Job description

Uncapped Commission $5,000-$10,000+ per month
InstallPros USA is a national technology installation company helping homes and businesses get fast, reliable connectivity where traditional broadband falls short.
We specialize in Starlink satellite internet installation, structured networking, Wi-Fi optimization, and advanced connectivity solutions. Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service.
This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions. No cold calling. No purchased lists. No gimmicks. Just real inbound demand and a proven service.
Strong reps consistently earn $5,000+ per month, with top performers exceeding $10,000+ per month. Your earnings are directly tied to performance, and your ability to close determines your income ceiling.
Apply here: https://salesfloorpros.com/installpros/sell-with-us
You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. You will explain Starlink, Wi-Fi networking, and installation options in simple terms customers can understand.
You will book installations accurately, manage customer interactions inside our CRM, and follow up with warm inquiries to maximize conversion. You will operate independently while staying aligned with the team and maintaining professional communication standards.
This role is ideal for individuals with telecom, broadband, networking, ISP, or technical sales experience. You should be comfortable explaining technical concepts to non-technical customers and confident closing deals over the phone.
Candidates should be self-motivated, organized, and comfortable working remotely. This is a performance-driven role best suited for individuals who prefer uncapped earning potential over fixed hourly or salary compensation.
Commission ranges from $90 to $150 per completed installation. Realistic earnings are $5,000+ per month, with top performers earning $8,000-$10,000+ per month. There is no cap on earnings, and performance bonuses are available.
Apply here: https://salesfloorpros.com/installpros/sell-with-us
Top-performing reps will have opportunities to advance into senior sales roles, mentor new team members, and move into leadership positions. Management roles are earned based on performance and results, not tenure.
InstallPros provides warm inbound leads, a clear sales process, and strong operational support. Demand for Starlink and connectivity solutions continues to grow nationwide, providing consistent opportunity for high-performing sales professionals.
This is a fully remote role open only to candidates located within the United States. Telecom, broadband, networking, or technical sales experience is strongly preferred.
Apply here: https://salesfloorpros.com/installpros/sell-with-us
Requirements
  • Experience in telecom, broadband, networking, ISP, or technical sales preferred
  • Confident closing sales over the phone
  • Ability to explain Starlink and connectivity solutions in simple terms
  • Comfortable working 100% commission-based
  • Experience using a CRM and managing follow-ups
  • Self-motivated and able to work independently in a remote environment
  • Must be located in the United States

Apply