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Remote Customer Service Jobs in Rochester, NH (NOW HIRING)

Public Consulting Group

Client Service Associate 1

Concord, NH · Remote

$14.50 - $20.25/hr

Provides excellent customer service to all clients, as measured by responsiveness and client ... Remote Office Setting * Must be located in the western region of the US, preferably ID, UT, AZ, OR ...

HMG Careers

Remote Sales and Service Advisor

Union, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Hooksett, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Eliot, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Concord, NH · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Sanford, ME · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsRemote Customer Service JobsRemote Customer Service Jobs in Rochester, NH

Remote Customer Service information

See Rochester, NH salary details

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How much do remote customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for remote customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

What are the most commonly searched types of Customer Service jobs in Rochester, NH? The most popular types of Customer Service jobs in Rochester, NH are:
What are popular job titles related to Remote Customer Service jobs in Rochester, NH? For Remote Customer Service jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Rochester, NH look for? The top searched job categories for Remote Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Customer Service jobs? Cities near Rochester, NH with the most Remote Customer Service job openings:
Remote Customer Service jobs near you
Infographic showing various Remote Customer Service job openings in Rochester, NH as of June 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,265 per year, or $18.4 per hour.

Customer Care Coordinator - Travel Services

Excitingtravelnow

Rochester, NH • Remote

$17.50 - $23/hr

Full-time

Posted 24 days ago

Job description

Position Overview

We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.

Key Responsibilities

  • Serve as a primary point of contact for travel-related inquiries

  • Provide timely and accurate responses to customer questions

  • Support travel planning coordination and itinerary updates

  • Monitor client needs before, during, and after travel

  • Maintain detailed documentation and follow-up communication

  • Adhere to company procedures and service standards

Qualifications

  • Strong customer service and relationship-building skills

  • Detail-oriented with strong follow-through

  • Self-directed and comfortable working remotely

  • Experience in customer service, sales support, or administration preferred

  • Comfortable learning new systems and online platforms

  • Interest in travel or tourism is a plus

What We Provide

  • Training, tools, and ongoing mentorship

  • Flexible remote work environment

  • Advancement opportunities within the organization

  • Positive, service-focused team culture

Apply