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Remote Customer Service Jobs in Bothell, WA (NOW HIRING)

Travel Planner (Remote/Flexible)

Seattle, WA · Remote

$61K - $84K/yr

Deliver excellent customer service and ongoing trip support. Qualifications * Strong organizational ... What We Offer * Flexible, remote work opportunities. * Ongoing training and professional ...

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Remote Client Sales Representative - Training Provided Work From Home | U.S. & Canada | Full-Time ... team members have transitioned from customer service, retail, hospitality, education ...

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Remote Customer Service information

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How much do remote customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote customer service in Bothell, WA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service representative, and why are they important?

To thrive as a Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and online communication tools is essential for handling customer inquiries efficiently. Standout professionals demonstrate empathy, patience, and self-motivation to maintain high service standards without direct supervision. These skills and qualities ensure customer satisfaction, effective issue resolution, and seamless remote team collaboration.

How can I make 2000 a week working from home?

Remote customer service roles typically pay between $10 and $20 per hour, making it challenging to earn $2000 weekly without extensive hours or higher-paying positions. To reach that income level, you may need to work multiple shifts, gain specialized skills, or seek roles with higher pay rates such as technical support or sales, often requiring experience and strong communication skills.

What is the easiest remote job to get into?

Remote customer service positions are often considered among the easiest remote jobs to enter because they typically require minimal prior experience, basic communication skills, and familiarity with customer support tools. Many companies hire for these roles with short training periods and do not require specialized certifications.

What is a remote customer service job?

A remote customer service job involves assisting customers with their inquiries, complaints, or support needs through phone, email, chat, or other online platforms while working from a location outside of a traditional office, usually from home. Remote customer service representatives use digital tools and communication software to resolve issues, provide information, and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and comfort with technology, as all interactions are managed virtually.

How to make $1000 a week remote?

Remote customer service roles typically pay between $12 and $20 per hour, so earning $1000 weekly requires working approximately 50 to 83 hours. Increasing income can involve taking on multiple shifts, improving skills to qualify for higher-paying positions, or seeking roles with performance bonuses or commissions.

What are some common challenges remote customer service representatives face, and how can they overcome them?

Remote customer service representatives often encounter challenges such as managing time effectively, staying motivated without direct supervision, and maintaining clear communication with both customers and team members. Overcoming these challenges involves setting a structured daily routine, utilizing collaboration tools to stay connected with colleagues, and creating a dedicated workspace to minimize distractions. Proactively seeking feedback and participating in regular team meetings can also help remote representatives stay engaged and aligned with company goals.

What is the difference between Remote Customer Service vs Remote Technical Support?

AspectRemote Customer ServiceRemote Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, service providersIT, software, electronics companies
Common Search & ComparisonCustomer service rolesTechnical support roles

Remote Customer Service focuses on assisting customers with general inquiries, billing, and product information, often requiring strong communication skills. Remote Technical Support involves diagnosing and resolving technical issues, requiring technical knowledge and troubleshooting skills. While both roles are remote and customer-focused, they differ in technical complexity and required credentials.

How much does Amazon pay for remote customer service?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a virtual environment.
What are the most commonly searched types of Customer Service jobs in Bothell, WA? The most popular types of Customer Service jobs in Bothell, WA are:
What are popular job titles related to Remote Customer Service jobs in Bothell, WA? For Remote Customer Service jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service jobs in Bothell, WA look for? The top searched job categories for Remote Customer Service jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Customer Service jobs? Cities near Bothell, WA with the most Remote Customer Service job openings:
Infographic showing various Remote Customer Service job openings in Bothell, WA as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,444 per year, or $21.4 per hour.
Customer Service Specialist, Housing & Food Services

Customer Service Specialist, Housing & Food Services

University of Washington

Seattle, WA • On-site, Remote

$19.25 - $25.50/hr

Full-time

Posted 7 days ago

New


University Of Washington School Of Medicine rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

179th of 553 rated colleges and universities


Job description

Job Description
Housing & Food Services has an outstanding opportunity for a Customer Service Specialist (Program Assistant (NE S SEIU 925 Non Supv)) to join their team.
About this Opportunity
Reporting to the Communications and Content Manager, the Customer Service Specialist is responsible for providing superior customer service for Housing & Food Services at the University of Washington. Specifically assigned within the Student Services Office, this position is responsible for responding to customer inquiries and resolving customer complaints.
Position works under general direction of the Communications and Content Manager where work assignments are performed in accordance with guidance provided by supervisor. The employee coordinates, plans and organizes work, determines work methods and assists in determining priorities and deadlines. Completed work is reviewed in terms of the employee's effectiveness, accuracy and timeliness in producing results.
Key Responsibilities
  • Customer Service & Student Support (40%)
    • Deliver key customer service tasks and responsibilities including call answering, in-person assistance and email responses, and general administrative duties.
    • Positively support and communicate with SSO staff and HFS units on customer service-related issues and ensure adequate support services are provided.
    • Provide housing tours and assist with housing marketing and outreach efforts as assigned.
    • Anticipate, identify and clarify needs of customers or campus partners and respond to these needs quickly and accurately.
    • Be knowledgeable about HFS policies and procedures and support changes made by HFS management and administrative staff.

  • Administrative Operations & Office Coordination (25%)
    • Provide support to Student Services team meetings including reserving space, distributing agendas and recording and distributing meeting minutes.
    • Work independently without direction, follow through on all assignments, and ensure work is complete, accurate, and submitted in a timely manner.

  • Student Accounts & Financial Processing (15%)
    • Assist with the delinquent account process for apartments including communication, late charges, deactivation of dining accounts, account holds and the financial termination process.
    • Assist in transitioning student accounts from active to inactive including reviewing credits, outstanding balances and student record information.

  • Records, Reporting & Communications (15%)
    • Write and send email communications to students, HFS staff, campus partners, and members of the public, including individual, bulk and merge emails.
    • Create, update, audit and maintain accurate records and systems of documentation relating to program operations.
    • Maintain student privacy standards and confidentiality of information and records by adhering to FERPA guidelines and HFS policies.

  • Continuous Improvement, Planning & Other Duties (5%)
    • Assist in short- and long-range planning and achieving unit and Departmental goals and objectives.
    • Identify items needing improvement and work collaboratively to develop and implement process improvements.

Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Minimum Qualifications
Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.
High school graduation or equivalent
AND
Two years of clerical experience.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
Preferred Qualifications
  • Experience in a university housing or conference services office. The ability to quickly adapt to new software and web applications.
  • Experience in a large university or complex corporate setting.
  • Experience overseeing multi-faceted operations in a fast-paced customer service environment with extensive customer contact.
  • Excellent customer service and communication skills (in person, over the phone and in writing).
  • Strong attention to detail.
  • Ability to prioritize tasks in a complex business environment.
  • Demonstrated success working both independently and within large, complex teams.
  • Experience interpreting, applying and explaining complex rules and procedures within a diverse environment.
  • Proficiency with PC including Microsoft Office Word, Excel, PowerPoint and Project applications, electronic mail, calendar scheduling, and Internet.
  • Ability to work under conditions of rapid change, mounting complexity and increasing interdependence.

Working Conditions
  • Position works in an administrative and leasing office that provides housing to University students. In addition to making arrangements in HFS facilities, the Student Services Office makes referrals to other University departments and units within Housing & Food Services. This position requires an understanding and recognition of the University's complex and decentralized environment, and of how to communicate and coordinate activities with multiple University units.

About the Team
"Working together to enhance student life" is the Housing & Food Services mission statement. Housing & Food Services is a large and complex organization with a unified commitment to supporting student learning, growth, and success.
Compensation, Benefits and Position Details
Pay Range Minimum:
$45,144.00 annual
Pay Range Maximum:
$55,824.00 annual
Other Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Nonsupervisory
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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