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Remote Customer Service Volunteer Jobs (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Omaha, NE · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Nashville, TN · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Norman, OK · On-site +1

$14.75 - $19.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Austin, TX · Remote

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Las Vegas, NV · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Customer Service Volunteer information

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$9

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$26

How much do remote customer service volunteer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer service volunteer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote customer service volunteer?

Remote Customer Service Volunteers are individuals who provide support and assistance to customers or clients on behalf of an organization, all from a remote location such as their home. They typically communicate via phone, email, or chat to answer questions, resolve issues, and provide information. These volunteer roles are crucial for nonprofits or organizations looking to offer excellent service while reducing overhead costs. Volunteers gain valuable experience, improve their communication skills, and make a positive impact without needing to be physically present. Flexibility and strong interpersonal skills are important for this role.

What are the key skills and qualifications needed to thrive as a remote customer service volunteer?

To thrive as a Remote Customer Service Volunteer, you need strong communication, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with online communication platforms, help desk software, and ticketing systems is typically required. Outstanding volunteers demonstrate empathy, patience, and adaptability in handling diverse customer inquiries remotely. These skills are crucial for delivering effective, supportive service and maintaining positive relationships in a virtual environment.

What are some common challenges faced by remote customer service volunteers, and how can they be addressed?

Remote customer service volunteers often face challenges such as managing communication across multiple digital channels, staying motivated without in-person supervision, and handling difficult customer interactions from a distance. These can be addressed by establishing a structured daily routine, actively participating in team meetings to stay connected, and utilizing available training resources to improve conflict resolution skills. Volunteers are encouraged to seek regular feedback and maintain open communication with their team leads to ensure they feel supported and engaged.

What is the difference between Remote Customer Service Volunteer vs Remote Customer Support Specialist?

AspectRemote Customer Service VolunteerRemote Customer Support Specialist
CredentialsTypically none or minimal; volunteer roleUsually requires relevant experience or certifications
Work EnvironmentNon-profit or charitable organizations, flexible hoursCorporate or company customer support teams, structured shifts
Employer & IndustryNon-profit, charity, community servicesRetail, tech, finance, and other industries
Search & Comparison IntentVolunteering opportunities, unpaid rolesPaid roles, career advancement

The main difference is that a Remote Customer Service Volunteer typically offers support on a voluntary basis for non-profit organizations, often with minimal credentials required. In contrast, a Remote Customer Support Specialist is usually a paid position within a company, requiring relevant experience or certifications. Both roles involve assisting customers remotely, but they differ in purpose, compensation, and work environment.

More about Remote Customer Service Volunteer jobs

What cities are hiring for Remote Customer Service Volunteer jobs?

Cities with the most Remote Customer Service Volunteer job openings:

What states have the most Remote Customer Service Volunteer jobs?

States with the most job openings for Remote Customer Service Volunteer jobs include:

What job categories do people searching Remote Customer Service Volunteer jobs look for?

The top searched job categories for Remote Customer Service Volunteer jobs are:

Remote Customer Service Volunteer jobs near you
Infographic showing various Remote Customer Service Volunteer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Representative - Call Center | Kansas

Berlin-Wheeler, Inc.

Topeka, KS • Remote

$12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Remote Customer Service Representative - Call Center | Kansas

100% Remote | Full-Time | Kansas Residents Only

Pay: $11hr to start then after 90 days $12hr guaranteed!

Work From Home. Help People. Make a Difference.

Are you looking for a remote customer service or call center job where you can help people every day?

We're hiring Remote Customer Service Representatives to join our Non-Emergency Medical Transportation (NEMT) team. You'll answer inbound calls from members across the United States and help them arrange transportation to medical appointments and healthcare services.

You don't need previous healthcare or transportation experience to be successful. If you're dependable, comfortable talking with people, have strong computer skills, and enjoy helping others, we'll provide the training and support you need to learn the role.

This is a fully remote position. Applicants must reside in Kansas.

What You'll Do

As a Remote Customer Service Representative, you will:

  • Answer inbound customer service calls in a professional, friendly manner
  • Help members schedule transportation to medical appointments
  • Make changes to existing transportation reservations
  • Process ride cancellations and updates
  • Verify member and trip information
  • Enter accurate information into computer systems
  • Communicate with transportation providers and healthcare facilities
  • Listen carefully to customer needs and provide appropriate solutions
  • Document customer interactions accurately
  • Follow established procedures, client requirements, and compliance standards
  • Maintain excellent customer service while working in a fast-paced call center environment

What Makes You Successful

We're looking for people who are:

  • Dependable and reliable
  • Comfortable talking with customers by phone
  • Patient and empathetic
  • Good listeners
  • Detail-oriented
  • Comfortable using computers and learning new software
  • Able to multitask between multiple computer systems
  • Comfortable following established procedures
  • Professional when handling difficult or emotional conversations
  • Able to work independently in a remote environment

Required Qualifications

  • Must currently live in the state of Kansas
  • High school diploma or GED
  • Basic computer skills
  • Reliable internet connection
  • Ability to work from a secure, quiet home workspace
  • Strong verbal communication and active listening skills
  • Reliable attendance and punctuality

Preferred Qualifications

Previous experience in any of the following is a plus, but not required:

  • Customer service
  • Call center or contact center
  • Inbound call center
  • Healthcare
  • Medical office
  • Patient services
  • Member services
  • Transportation
  • Scheduling
  • Dispatch
  • Insurance
  • Retail or hospitality

If you have strong customer service skills but don't have healthcare or call center experience, we still encourage you to apply.

What We Offer

  • 100% Work From Home
  • Paid Training
  • Full-Time Employment
  • Supportive Team Environment
  • Structured Training and Ongoing Coaching
  • Meaningful, Purpose-Driven Work
  • Opportunity to Serve Members Nationwide
  • Paid time off
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) / retirement benefits

Schedule Full-Time

Available schedules may include:

  • Day shifts
  • Evening shifts
  • Weekend availability

Why This Job Matters

Every day, people depend on transportation to get to doctors' appointments, medical treatments, therapy, and other essential healthcare services.

When you answer the phone, schedule a ride, solve a problem, or help someone navigate a change to their transportation, you're helping remove a barrier to healthcare.

You don't just answer calls.

You help keep healthcare moving.

Ready to Join Our Team?

If you're looking for a remote customer service job, work-from-home call center position, or full-time customer support opportunity in Kansas, we'd love to hear from you.

No NEMT experience? That's okay.

No healthcare experience? That's okay.

If you're dependable, compassionate, comfortable on the phone, and ready to learn, apply today.

Remote Customer Service Representative - Kansas Residents Only

We look forward to meeting you!

Apply