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Remote Customer Service Team Lead Jobs in Three Rivers, MI

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

... and insurance services. We're looking for driven individuals to join our team as Sales ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Quality Assurance Analyst

Three Rivers, MI ยท On-site +1

$55K - $65K/yr

Primary Functions Reporting to the Mobile Team Lead, the Quality Assurance Analyst's key ... Ability to manage priorities, meet deadlines, and work independently in a remote team environment.

We continue to lead because of our world-class, inclusive workforce that puts the customer at the ... Team sell with solutions partners to bundle solutions and expand Carrier participation in ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lead ERP Workstream Analyst

Portage, MI ยท Remote

$40 - $44/hr

Remote - offsite ( EST OR CST) Overview Join a leading global medical technology organization that ... Support the Change Management Team, Accelerate Program team and deployment groups by collaborating ...

Showing results 41-60

Remote Customer Service Team Lead information

See Three Rivers, MI salary details

$8

$19

$38

How much do remote customer service team lead jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote customer service team lead in Three Rivers, MI is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.73 per hour, depending on experience, location, and employer.

What is a remote customer service team lead?

A Remote Customer Service Team Lead is a professional responsible for managing and guiding a team of customer service representatives who work from various locations, typically outside a central office. This role involves monitoring team performance, providing training and support, resolving complex customer issues, and ensuring quality service standards are maintained. The Team Lead also acts as a liaison between the team and upper management, helping to implement company policies and improve customer satisfaction. Strong communication, leadership, and problem-solving skills are essential for success in this position.

How does a remote customer service team lead effectively manage and support a distributed team?

As a Remote Customer Service Team Lead, you will leverage digital communication tools to oversee team performance, provide coaching, and foster collaboration among geographically dispersed agents. Frequent video meetings, clear documentation, and real-time messaging platforms are essential for maintaining team cohesion and ensuring everyone is aligned with company goals. You'll also monitor key performance metrics, handle escalations, and create an inclusive environment where team members feel supported despite the lack of face-to-face interaction. This role requires strong organizational skills and the ability to adapt leadership techniques to a virtual setting.

What are the key skills and qualifications needed to thrive as a remote customer service team lead, and why are they important?

To thrive as a Remote Customer Service Team Lead, you need strong leadership, problem-solving abilities, and experience in customer service management, often supported by a relevant degree or prior supervisory experience. Familiarity with CRM platforms, ticketing systems, and communication tools like Slack or Zoom is typically required. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies ensure efficient team coordination, high-quality customer support, and the achievement of service goals in a virtual environment.

What is the difference between Remote Customer Service Team Lead vs Remote Customer Service Representative?

AspectRemote Customer Service Team Lead
CredentialsExperience in customer service, leadership skills, possibly supervisory certifications
Work EnvironmentLeads a team, manages workflows, provides training and support
Employer UsageUsed by companies to denote a supervisory role overseeing customer service reps
Search IntentPeople looking for leadership roles in customer service, team management positions

The Remote Customer Service Team Lead typically has leadership responsibilities, overseeing a team of customer service representatives, providing guidance, and managing workflows. In contrast, a Remote Customer Service Representative primarily handles customer inquiries without supervisory duties. Both roles require strong communication skills and customer service experience, but the team lead position emphasizes leadership and management skills.

What are popular job titles related to Remote Customer Service Team Lead jobs in Three Rivers, MI?

For Remote Customer Service Team Lead jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Team Lead jobs in Three Rivers, MI look for?

The top searched job categories for Remote Customer Service Team Lead jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Remote Customer Service Team Lead jobs?

Cities near Three Rivers, MI with the most Remote Customer Service Team Lead job openings:

Infographic showing various Remote Customer Service Team Lead job openings in Three Rivers, MI as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,533 per year, or $20 per hour.

Remote Reservations Coordinator

Kalamazoo, MI โ€ข Remote

Viajemos Solas pero en Grupo
11 - 50 employees

$30K - $65K/yr

Full-time

Posted 19 days ago


Job description

We are seeking a detail-oriented Remote Reservations Coordinator to assist clients with researching, coordinating, and managing reservations. This role requires strong organization, accurate recordkeeping, and professional communication.

Responsibilities

  • Research availability based on client requests
  • Assist with reservation coordination
  • Review available options and reservation details
  • Coordinate accommodations, transportation, activities, and related services
  • Provide confirmations and relevant information
  • Verify dates, names, and other important details for accuracy
  • Assist with modifications and special requests
  • Maintain organized reservation records
  • Communicate with service providers
  • Follow up regarding outstanding reservation details

Qualifications

  • Excellent attention to detail
  • Strong written and verbal communication
  • Good organizational abilities
  • Comfortable researching information online
  • Ability to manage multiple reservations and deadlines
  • Comfortable learning digital reservation systems
  • Customer service, hospitality, or reservation experience is helpful

Benefits

  • Fully remote environment
  • Onboarding and training
  • Continuing education
  • Access to professional tools and resources
  • Ongoing team support