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Remote Chat Email Jobs in Three Rivers, MI (NOW HIRING)

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Remote Chat Email information

See Three Rivers, MI salary details

$65.9K

$94.8K

$134.2K

How much do remote chat email jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote chat email in Three Rivers, MI is $94,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,800.00 and $115,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Three Rivers, MI? For Remote Chat Email jobs in Three Rivers, MI, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Three Rivers, MI look for? The top searched job categories for Remote Chat Email jobs in Three Rivers, MI are:
What cities near Three Rivers, MI are hiring for Remote Chat Email jobs? Cities near Three Rivers, MI with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Three Rivers, MI as of July 2026, with employment types broken down into 2% Locum Tenens, 58% Full Time, 8% Part Time, and 32% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $94,763 per year, or $45.6 per hour.
BDC Representative - Remote Position Seeking West Coast Candidates

BDC Representative - Remote Position Seeking West Coast Candidates

Freedom Motors USA

Battle Creek, MI • On-site, Remote

$25/hr

Full-time

Posted 8 days ago

Job description

Responsive recruiter
Who We Are:
♿ Redefining ♿ mobility since 1987
Leading manufacturer and retailer of wheelchair-accessible vehicles
Nationwide, family-owned & operated, headquartered in Battle Creek, MI
What We Do:
At Freedom Motors, we don't just answer phones; we open doors to the world. We are the first point of contact for families seeking a life without limits by turning every conversation into a path toward independence, freedom, and accessibility. Drive Leads. Change Lives
What You'll Do:
  • Drive the Conversation: Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed, professionalism, and empathy.
  • Build the Pipeline: Make 65-80 outbound calls per day and send 100+ emails daily in a fast-paced Business Development Center environment to generate leads and uncover sales opportunities.
  • Sell the Experience: Provide a VIP-level customer experience by building trust, creating excitement, and selling the Freedom Motors experience while professionally overcoming objections.
  • Follow the Process: Confidently follow scripts, communication processes, and lead-handling procedures while maintaining a natural and engaging conversation style.
  • Be a Relationship Architect: Create and maintain long-lasting connections with guests through consistent, meaningful follow-up.
  • Qualify with Precision: Assess customer needs, budgets, and timelines to ensure they are matched with the right mobility solution.
  • Master the CRM: Maintain accurate records of all customer interactions and sales activity using CRM systems, text messaging platforms, and chat applications.
  • Collaborate for Success: Partner closely with our Mobility Consultants to provide a seamless transition from "just looking" to "driveway delivery."
  • Crush Your Goals: Consistently meet or exceed daily, weekly, and monthly metric goals to
    help more people get back on the road.

What You'll Need:
  • Schedule Flexibility: Must be available to work Eastern or Pacific Standard Time business hours (9:00 AM - 6:00 PM), including rotating weekends with every other weekend off.
  • Experience: Previous automotive BDC experience is required.
  • Remote Work Environment: Must have a quiet, professional home office environment with reliable high-speed internet.
  • Communication Powerhouse: Exceptional verbal and written communication skills with the ability to build rapport quickly and professionally.
  • Objection Handling & Sales Skills: Ability to confidently overcome objections, sell the appointment and experience, and guide customers toward scheduling demonstrations.
  • Self-Motivated Hustle: Results-driven mindset with the initiative to manage time effectively in a fast-paced environment.
  • Tech Savvy: Strong computer skills and the ability to navigate CRM systems, text messaging applications, chat platforms, and multi-channel communication tools simultaneously.
  • Positive Energy: A professional, resilient, and positive attitude is a must. Empathy and optimism are essential when speaking with families facing mobility challenges.

What You'll Earn:
  • Guaranteed $25/hour training pay during the first 90 days.
  • After the training period, compensation transitions to hourly base pay plus performance-based incentives tied to qualified leads and sales production.
  • Strong earning potential for high-performing team members.

Who We Want:
  • Customer-Oriented Achievers: Individuals with a strong work ethic and customer-focused attitude who consistently add value.
  • Speed to Lead: Maintain quick response times and consistent follow-up communication.
  • Hard-Working Winners: Confident, competitive, and results-driven professionals who thrive in a fast-paced BDC environment.
  • Conversion Superstars: Maintain a high conversion rate from raw lead to scheduled video demonstration while delivering a VIP-level customer experience.

This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all-inclusive listing.
This is a remote position.
Compensation: $25.00 per hour

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