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Remote Customer Service Team Lead Jobs in Three Rivers, MI

Liveops

Remote Customer Service Agent

Elkhart, IN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Battle Creek, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Kalamazoo, MI · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Elkhart, IN · Remote

$69K/yr

  • Medical

  • Dental

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Location: Portage, MI Type: Contract Compensation: $20-22/hr Work ... Remote - offsite Schedule: Sunday thru Thursday 8am - 4:30pm (ET OR CT) Overview Join a global ...

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote - offsite Shift: 8am-5pm PST, Training is Mon- Fri, then schedule is Sun - Thurs. Responsibilities * Provide customer services related to sales, sales promotions, installations, and ...

System One

Customer Service Representative

Portage, MI · Remote

$21.98/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: 40.0 (Sun-Thurs 9am to 5:30pm) Overview Leading medical device company looking for an experienced Customer Service Representative. Ideal candidates should have at least 2 years ...

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Hours: M- F 9am - 5:30pm Responsibilities * Provides customer services relating to sales, sales promotions, installations and communications. * Ensures that good customer relations are ...

System One

Customer Service Assistant

Portage, MI · Remote

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote (CST Hours) Responsibilities * Provide customer services relating to sales, sales promotions, installations, and communications. * Ensure that good customer relations are maintained and ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Learning-oriented, adaptable, and team mindset. Nice to haves: * Experience working in multiple ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Learning-oriented, adaptable, and team mindset. Nice to haves: * Experience working in multiple ...

Liveops

Remote Spanish Bilingual Customer Service

Elkhart, IN · Remote

$14.75 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

CSAA

Insurance Service Associate - Remote

Three Rivers, MI · Remote

$13.25 - $18.50/hr

  • Retirement

What would make us excited about you? * 1 - 2 years of prior sales and customer service experience ... Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team ...

Promoted2

Remote Insurance Agent

Kalamazoo, MI · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or ... Leadership advancement and team-building opportunities * No lead costs plus No cold calling How to ...

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Remote Customer Service Team Lead information

See Three Rivers, MI salary details

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$19

$38

How much do remote customer service team lead jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer service team lead in Three Rivers, MI is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.73 per hour, depending on experience, location, and employer.

What is a remote customer service team lead?

A Remote Customer Service Team Lead is a professional responsible for managing and guiding a team of customer service representatives who work from various locations, typically outside a central office. This role involves monitoring team performance, providing training and support, resolving complex customer issues, and ensuring quality service standards are maintained. The Team Lead also acts as a liaison between the team and upper management, helping to implement company policies and improve customer satisfaction. Strong communication, leadership, and problem-solving skills are essential for success in this position.

How does a remote customer service team lead effectively manage and support a distributed team?

As a Remote Customer Service Team Lead, you will leverage digital communication tools to oversee team performance, provide coaching, and foster collaboration among geographically dispersed agents. Frequent video meetings, clear documentation, and real-time messaging platforms are essential for maintaining team cohesion and ensuring everyone is aligned with company goals. You'll also monitor key performance metrics, handle escalations, and create an inclusive environment where team members feel supported despite the lack of face-to-face interaction. This role requires strong organizational skills and the ability to adapt leadership techniques to a virtual setting.

What are the key skills and qualifications needed to thrive as a remote customer service team lead, and why are they important?

To thrive as a Remote Customer Service Team Lead, you need strong leadership, problem-solving abilities, and experience in customer service management, often supported by a relevant degree or prior supervisory experience. Familiarity with CRM platforms, ticketing systems, and communication tools like Slack or Zoom is typically required. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies ensure efficient team coordination, high-quality customer support, and the achievement of service goals in a virtual environment.

What is the difference between Remote Customer Service Team Lead vs Remote Customer Service Representative?

AspectRemote Customer Service Team Lead
CredentialsExperience in customer service, leadership skills, possibly supervisory certifications
Work EnvironmentLeads a team, manages workflows, provides training and support
Employer UsageUsed by companies to denote a supervisory role overseeing customer service reps
Search IntentPeople looking for leadership roles in customer service, team management positions

The Remote Customer Service Team Lead typically has leadership responsibilities, overseeing a team of customer service representatives, providing guidance, and managing workflows. In contrast, a Remote Customer Service Representative primarily handles customer inquiries without supervisory duties. Both roles require strong communication skills and customer service experience, but the team lead position emphasizes leadership and management skills.

What are popular job titles related to Remote Customer Service Team Lead jobs in Three Rivers, MI?

For Remote Customer Service Team Lead jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Team Lead jobs in Three Rivers, MI look for?

The top searched job categories for Remote Customer Service Team Lead jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Remote Customer Service Team Lead jobs?

Cities near Three Rivers, MI with the most Remote Customer Service Team Lead job openings:

Remote Customer Service Team Lead jobs near you
Infographic showing various Remote Customer Service Team Lead job openings in Three Rivers, MI as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% Remote job distribution, with an average salary of $41,533 per year, or $20 per hour.

Remote Customer Service Agent

Liveops

Elkhart, IN • Remote

$14.75 - $19.75/hr

Contractor

Re-posted 8 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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