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Remote Customer Service Team Lead Jobs in Springfield, OR

micro1 AI

Biostatistician

Eugene, OR · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... Experience as lead statistician on pivotal/registrational studies, authoring or reviewing CSR ...

micro1 AI

Director of Biostatistics

Eugene, OR · Remote

$60 - $65/hr

Remote micro1 is engaging Biostatisticians to contribute their clinical statistics expertise to a ... Experience as lead statistician on pivotal/registrational studies, authoring or reviewing CSR ...

DOWL

Accounting Specialist Lead

Eugene, OR · On-site +1

$21.25 - $29/hr

The team supports both corporate operations and project specific functions, working across the ... Provides support for remote bank deposit processing. * Coordinate project accounting activities ...

EnthuZiastic

Growth Hacker - Remote

Eugene, OR · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

Danaher

District Sales Manager - West

Eugene, OR · On-site +1

$140K - $165K/yr

... Service, Finance, Sales Operations, HR, IT, Legal) to achieve business objectives. * Lead, coach ... Additional information about this remote work arrangement will be provided by your interview team.

The McCrimmon Agency

Life Insurance Sales Agent

Eugene, OR · On-site +1

$50K - $175K/yr

Remote work with flexible hours * Full-time or part-time options * Training and mentorship provided * Supportive team culture * Proven systems, CRM tools, and lead options available * Path toward ...

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Showing results 21-40

All JobsCustomer Service Team Lead JobsRemote Customer Service Team Lead JobsRemote Customer Service Team Lead Jobs in Springfield, OR

Remote Customer Service Team Lead information

See Springfield, OR salary details

$9

$22

$43

How much do remote customer service team lead jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service team lead in Springfield, OR is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $24.38 per hour, depending on experience, location, and employer.

How does a remote customer service team lead effectively manage and support a distributed team?

As a Remote Customer Service Team Lead, you will leverage digital communication tools to oversee team performance, provide coaching, and foster collaboration among geographically dispersed agents. Frequent video meetings, clear documentation, and real-time messaging platforms are essential for maintaining team cohesion and ensuring everyone is aligned with company goals. You'll also monitor key performance metrics, handle escalations, and create an inclusive environment where team members feel supported despite the lack of face-to-face interaction. This role requires strong organizational skills and the ability to adapt leadership techniques to a virtual setting.

What is a remote customer service team lead?

A Remote Customer Service Team Lead is a professional responsible for managing and guiding a team of customer service representatives who work from various locations, typically outside a central office. This role involves monitoring team performance, providing training and support, resolving complex customer issues, and ensuring quality service standards are maintained. The Team Lead also acts as a liaison between the team and upper management, helping to implement company policies and improve customer satisfaction. Strong communication, leadership, and problem-solving skills are essential for success in this position.

What is the difference between Remote Customer Service Team Lead vs Remote Customer Service Representative?

AspectRemote Customer Service Team Lead
CredentialsExperience in customer service, leadership skills, possibly supervisory certifications
Work EnvironmentLeads a team, manages workflows, provides training and support
Employer UsageUsed by companies to denote a supervisory role overseeing customer service reps
Search IntentPeople looking for leadership roles in customer service, team management positions

The Remote Customer Service Team Lead typically has leadership responsibilities, overseeing a team of customer service representatives, providing guidance, and managing workflows. In contrast, a Remote Customer Service Representative primarily handles customer inquiries without supervisory duties. Both roles require strong communication skills and customer service experience, but the team lead position emphasizes leadership and management skills.

What are the key skills and qualifications needed to thrive as a remote customer service team lead, and why are they important?

To thrive as a Remote Customer Service Team Lead, you need strong leadership, problem-solving abilities, and experience in customer service management, often supported by a relevant degree or prior supervisory experience. Familiarity with CRM platforms, ticketing systems, and communication tools like Slack or Zoom is typically required. Outstanding communication, emotional intelligence, and the ability to motivate remote teams are crucial soft skills. These competencies ensure efficient team coordination, high-quality customer support, and the achievement of service goals in a virtual environment.
What are popular job titles related to Remote Customer Service Team Lead jobs in Springfield, OR? For Remote Customer Service Team Lead jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Team Lead jobs in Springfield, OR look for? The top searched job categories for Remote Customer Service Team Lead jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Customer Service Team Lead jobs? Cities near Springfield, OR with the most Remote Customer Service Team Lead job openings:
Remote Customer Service Team Lead jobs near you
Infographic showing various Remote Customer Service Team Lead job openings in Springfield, OR as of August 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,611 per year, or $22.4 per hour.

Fully Remote Entry Level

American Income Life Insurance Company

Eugene, OR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 10 days ago

Job description

Graduating soon-or recently completed your degree? This opportunity allows you to transform your education and interpersonal skills into a career that offers flexibility, growth, and meaningful impact.
AO Globe Life is expanding its remote workforce and seeking motivated individuals who want to help families understand their benefit options and protect their financial futures. This fully remote opportunity is ideal for new graduates interested in building professional experience in client relations, financial services, and business development while receiving structured mentorship and training.
What You'll Do
  • Conduct virtual consultations with pre-scheduled clients through Zoom
  • Assess client needs and explain available life, accident, and supplemental coverage options
  • Guide individuals and families through the enrollment process
  • Maintain accurate digital documentation of client interactions
  • Participate in weekly training sessions and professional development programs
  • Build strong client relationships while developing communication and business skills
Why This Opportunity Works Well for Recent Graduates
  • No previous industry experience required-training is provided
  • Personalized mentorship from experienced leaders and managers
  • Opportunity to build real-world experience in communication, leadership, and client consulting
  • Fully remote environment-work from anywhere with reliable internet access
  • Advancement based on performance and initiative rather than tenure
What We Offer
  • Fully remote work environment available across the United States
  • Flexible scheduling that supports work-life balance
  • Weekly compensation through a performance-based structure
  • Pre-qualified client consultations provided-no prospecting required
  • Comprehensive onboarding, training, and licensing support
  • Leadership development and advancement pathways
  • Quarterly performance bonuses and recognition programs
  • Equity opportunities for qualifying team members
  • Collaborative team culture with ongoing mentorship
What We're Looking For
  • Recent or upcoming college graduates
  • Strong communicators who enjoy working with people
  • Organized and self-motivated individuals with a goal-oriented mindset
  • Professionals open to coaching, mentorship, and continuous improvement
  • Comfortable using video conferencing platforms and digital tools in a remote environment
  • Authorized to work in the United States
  • Access to a Windows-based laptop or desktop with webcam and reliable internet
About AO Globe Life
For more than 70 years, AO Globe Life has served working-class families across the United States by providing supplemental benefits that help protect their financial futures. The organization partners with unions, credit unions, and veteran groups nationwide while supporting a growing remote workforce built on mentorship, integrity, and long-term career growth.
Start Your Career with Purpose
If you are ready to begin a career that combines flexibility, professional development, and meaningful impact, we encourage you to apply and explore joining AO Globe Life.

Apply