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Remote Customer Service Supervisor Jobs in Rutherford, NJ

MMC Group LP

Be Seen First

Remote Customer Service Representative - NJ only - BYOD

Jersey City, NJ · Remote

$18 - $19/day

Customer Service Representative Location: 100% Remote - New Jersey Residents Only Pay Rate: * $18.00/hr - English * $19.00/hr- Bilingual /Spanish Education: High School Diploma, GED, or equivalent ...

MMC Group LP

Be Seen First

Remote CSR Needed ASAP!!- NEW JERSEY RESIDENT ONLY!! WE WILL VERIFY!

Newark, NJ · Remote

$19/hr

Remote Customer Support Representative BYOD: Use your device- MUST have home internet, NOT MIFI/Hotspot or WIFI off phone Remote Customer Service Representative (Healthcare Marketplace) position WFH ...

Urgent

Getaway

Remote Customer Representative

Manhattan, NY · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Manhattan, NY · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

AppleOne

Remote CSR (New Jersey) URGENT!

Jersey City, NJ · Remote

$39K/yr

Customer Service Rep - Client Support, Bilingual (English/Spanish) Pay: * $18.00/hour - Monolingual * $19.00/hour - Bilingual (English/Spanish) Assignment: Ongoing assignment (TEMP) Location: Remote ...

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Remote Customer Service Supervisor information

See Rutherford, NJ salary details

$25K

$59.1K

$103K

How much do remote customer service supervisor jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote customer service supervisor in Rutherford, NJ is $59,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $71,400.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Rutherford, NJ?

For Remote Customer Service Supervisor jobs in Rutherford, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Supervisor jobs in Rutherford, NJ look for?

The top searched job categories for Remote Customer Service Supervisor jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Remote Customer Service Supervisor jobs?

Cities near Rutherford, NJ with the most Remote Customer Service Supervisor job openings:

Remote Customer Service Supervisor jobs near you

Remote Customer Service Benefits Leaders

Long Island City, NY • Remote

Zuzick Organization of Globe Life
Insurance Services • 1 - 5K employees
Learn more about Zuzick Organization of Globe Lifeexternal

$17.25 - $23.50/hr

Full-time

Re-posted 2 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

-No prior industry experience required

-Meet with clients on Zoom to help them enroll in benefit programs

-Explain options in a clear, simple, and relatable way

-Help clients complete online enrollment forms accurately

-Schedule and manage virtual appointments

-Use basic computer skills (email, Zoom, online systems) daily

-Follow a proven process with training and support provided

-Work independently while being part of a supportive team

Industry leaders will train all new canidates, but you must be:

  • Coachable and demonstrate high integrity

  • Your have a desire to help others

  • Excellent written and verbal communication skills

  • Strong organizational skills with a proactive, customer-focused mindset.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs

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