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Remote Customer Service Supervisor Jobs in Ridgeland, MS

Danaher

Field Service Engineer - Jackson, MS

Jackson, MS · Remote

$34 - $38/hr

Maintain accurate customer service logs and internal service records, order repair parts, and ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Gallagher

Remote - Client Service Manager

Ridgeland, MS · Remote

Overview We are seeking a remote Client Service Manager to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range of ...

Promoted2

Remote Insurance Agent

Jackson, MS · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

Promoted2

Remote Insurance Agent

Jackson, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Revel Staffing

IT Support Supervisor

Jackson, MS · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for ... The ideal candidate is an organized, service-focused leader who can manage competing priorities ...

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All JobsCustomer Service Supervisor JobsRemote Customer Service Supervisor JobsRemote Customer Service Supervisor Jobs in Ridgeland, MS

Remote Customer Service Supervisor information

See Ridgeland, MS salary details

$20.4K

$48.3K

$84.2K

How much do remote customer service supervisor jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote customer service supervisor in Ridgeland, MS is $48,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a remote customer service supervisor?

A Remote Customer Service Supervisor oversees a team of customer service representatives who work from various locations. They ensure team productivity, monitor performance, resolve customer issues, and implement policies to improve service quality. This role involves coaching employees, analyzing support metrics, and facilitating communication between teams. Strong leadership, problem-solving skills, and familiarity with customer service software are essential for success in this position.

What does a remote customer service supervisor do?

A typical day as a Remote Customer Service Supervisor involves monitoring team performance, providing coaching and feedback, resolving escalated customer issues, and ensuring service standards are met. You'll spend significant time in virtual meetings with your team, analyzing service metrics, and collaborating with other departments such as IT or Quality Assurance. Most supervisors also oversee scheduling, handle process improvements, and contribute to training initiatives. The role is dynamic, combining hands-on support with strategy, and requires strong organization and communication to keep a dispersed team engaged and productive.

What are the key skills and qualifications needed to thrive in the remote customer service supervisor position?

To excel as a Remote Customer Service Supervisor, you need experience in customer service leadership, strong problem-solving abilities, and a relevant educational background such as a bachelor's degree in business or a related field. Familiarity with CRM platforms (like Zendesk or Salesforce), remote communication tools (such as Slack or Zoom), and workforce management software is often required. Outstanding interpersonal skills, motivation, and the ability to lead and support remote teams are essential soft skills. These competencies ensure effective team management, high-quality service, and the ability to handle the unique challenges of supervising in a remote environment.

What are popular job titles related to Remote Customer Service Supervisor jobs in Ridgeland, MS? For Remote Customer Service Supervisor jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Supervisor jobs in Ridgeland, MS look for? The top searched job categories for Remote Customer Service Supervisor jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Remote Customer Service Supervisor jobs? Cities near Ridgeland, MS with the most Remote Customer Service Supervisor job openings:
Remote Customer Service Supervisor jobs near you
Infographic showing various Remote Customer Service Supervisor job openings in Ridgeland, MS as of June 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,323 per year, or $23.2 per hour.

Customer Benefits Representative & Coordinator (Entry-Level, Remote)

Schreiter Agency

Jackson, MS • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 4 hours ago

Job description

Looking for a rewarding career with unlimited growth potential? Schreiter Agency is hiring a full-time entry-level Customer Benefits Representative & Coordinator to join our team! No prior experience required-just a strong work ethic and a passion for helping others.
Competitive Income: Earn $54K - $110K in your first year, with excellent benefits and uncapped bonus opportunities!
About Schreiter Agency
For over 65 years, Schreiter Agency has been a trusted 100% union label company, serving over 30,000 unions across the country. Our mission is to provide long-term, permanent benefits that union members can rely on throughout their lives-offering security beyond their careers. We are committed to integrity, transparency, and exceptional customer service, ensuring that our clients receive the support they deserve.
What You'll Need to Succeed
• No experience or degree required-just the ambition and commitment to grow
• Strong communication skills to effectively assist clients in securing their benefits
• Self-motivated team player who thrives in both independent and group settings
• Coachable mindset-ready to learn and adapt to new strategies
• Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work
Why Join Us?
Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly training sessions with the organization's owner to support your ongoing growth
Work remotely from anywhere-enjoy the flexibility of working from home or abroad
Weekly & daily pay options plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career growth-promotion is based on performance, not tenure
Healthcare benefits
Lifetime vested residual income-build a lasting legacy
Energetic, collaborative work environment
Strong partnerships with labor unions, credit unions, and trade associations
If you're ready for a high-impact career with limitless potential, apply today!

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