ZipRecruiter

Log In

2

Remote Telephone Operator Jobs in Ridgeland, MS (NOW HIRING)

Five Star Solutions

Customer Service Mon-Fri

Jackson, MS · Remote

$14/hr

Previous remote work from home experience a plus * Quick learner and able to work independently * Strong phone and verbal communication skills along with active listening * Must be at least 18 years ...

Five Star Solutions

Customer Service Mon-Fri

Jackson, MS · On-site +1

$14/hr

Previous remote work from home experience a plus * Quick learner and able to work independently * Strong phone and verbal communication skills along with active listening * Must be at least 18 years ...

People also search for

All JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Ridgeland, MS

Remote Telephone Operator information

See Ridgeland, MS salary details

$7

$14

$21

How much do remote telephone operator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote telephone operator in Ridgeland, MS is $14.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Ridgeland, MS? For Remote Telephone Operator jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Ridgeland, MS look for? The top searched job categories for Remote Telephone Operator jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Remote Telephone Operator jobs? Cities near Ridgeland, MS with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Ridgeland, MS as of May 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 49% Physical, 5% Hybrid, and 46% Remote job distribution, with an average salary of $30,951 per year, or $14.9 per hour.

Communication Assistant - Relay Operator

Openings - Hamilton Telecommunications

Jackson, MS • Remote

$36K - $48K/yr

Other

Posted 5 days ago

Job description

402.694.5101 Aurora,NE
  • Residential
  • Business
  • About
    • History
    • Giving Back
    • Leadership
    • Careers
    • Locations
  • Support
  • News
    • Newsletters
    • Headlines
Careers >> Communication Assistant - Relay Operator
Communication Assistant - Relay Operator
Summary
Title: Communication Assistant - Relay Operator ID: 3912 Company: Hamilton Relay Location: Jackson, MS Application Deadline: N/A
Description

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to residents in the Jackson, MS area. 

Hamilton offers:

  • Full Time & Part Time shifts available working mid-day and evening hours.
  • Paid training & computer equipment provided.
  • Work from home options available after training and meeting work from home requirements.
  • No or limited direct customer interaction.
  • Company paid benefits for full time employees.
  • Bonuses for performance & attendance.

Qualified applicants requirements:

  • 18 years of age or older.
  • Possess a high school diploma or equivalent.
  • Have a typing speed of 55 - 60 wpm with a high accuracy rate.
  • Able to pass a criminal background check.
  • Able to maintain strict consumer confidentiality.
  • Available for a 2 weeks of on-site training held 8:00am - 4:30pm.
Workspace requirements:
  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace. 

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

Apply Now
 
Refer to a Friend
HAMILTON TELECOMMUNICATIONS

Corporate Office
1006 12th Street
Aurora, NE 68818

402.694.5101
info@hamiltonel.com
Monday-Friday: 8:00 AM - 5:00 PM

FIND US
JOIN OUR TEAM!

Check out the latest Hamilton employment opportunities.

POLICIES

Designation of Agent to Receive Notification of
Claimed Infringement

Read Our Privacy Policy

Read our Network Management Policy

Hamilton.net User Agreement

Copyright 2023 Hamilton Telecommunications, Aurora, NE | All Rights Reserved

  • Residential
  • Business
  • About
    • History
    • Giving Back
    • Leadership
    • Careers
    • Locations
  • Support
  • News
    • Newsletters
    • Headlines

Apply