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Remote Customer Service Researcher Jobs in Cape Cod, MA

Sparx Hockey

Customer Service Representative

Acton, MA · On-site +1

$40K - $50K/yr

Our global headquarters are in Acton, MA and are home to our R&D, Operations, Marketing, Sales, and ... We are seeking a Customer Service Representative to join our team. As part of the Customer ...

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All JobsCustomer Service Researcher JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in Cape Cod, MA

Remote Customer Service Researcher information

See Cape Cod, MA salary details

$32.2K

$121.2K

$176.3K

How much do remote customer service researcher jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote customer service researcher in Cape Cod, MA is $121,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $165,100.00 per year, depending on experience, location, and employer.

What are popular job titles related to Remote Customer Service Researcher jobs in Cape Cod, MA?

For Remote Customer Service Researcher jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Researcher jobs in Cape Cod, MA look for?

The top searched job categories for Remote Customer Service Researcher jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Remote Customer Service Researcher jobs?

Cities near Cape Cod, MA with the most Remote Customer Service Researcher job openings:

Remote Customer Service Researcher jobs near you
Infographic showing various Remote Customer Service Researcher job openings in Cape Cod, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $121,242 per year, or $58.3 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

New Bedford, MA • Remote

$16.25 - $22/hr

Full-time

Posted 13 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply