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Full Time Remote Customer Support Representative Jobs in Cape Cod, MA

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

Zinier is looking for a customer-focused, technically curious Technical Support Engineer to join ... And Hustle. #LI-Remote Employment Type: FULL_TIME

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Zinier

Customer Support Associate

Boston, MA · On-site +1

$19 - $26/hr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Zinier is looking for a customer-focused, technically curious Technical Support Engineer to join ...

InsuraTec

Sales Representative (Remote)

Lynn, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

InsuraTec

Sales Representative (Remote)

Worcester, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

InsuraTec

Sales Representative (Remote)

Methuen, MA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

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All JobsCustomer Support Representative JobsFull Time Remote Customer Support Representative JobsFull Time Remote Customer Support Representative Jobs in Cape Cod, MA

Full Time Remote Customer Support Representative information

See Cape Cod, MA salary details

$10

$20

$28

How much do full time remote customer support representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for full time remote customer support representative in Cape Cod, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are the most commonly searched types of Remote Customer Support Representative jobs in Cape Cod, MA?

The most popular types of Remote Customer Support Representative jobs in Cape Cod, MA are:

What are popular job titles related to Full Time Remote Customer Support Representative jobs in Cape Cod, MA?

For Full Time Remote Customer Support Representative jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Support Representative jobs in Cape Cod, MA look for?

The top searched job categories for Full Time Remote Customer Support Representative jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Full Time Remote Customer Support Representative jobs?

Cities near Cape Cod, MA with the most Full Time Remote Customer Support Representative job openings:

Full Time Remote Customer Support Representative jobs near you
Infographic showing various Full Time Remote Customer Support Representative job openings in Cape Cod, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,911 per year, or $20.1 per hour.

Customer Service Representative - Remote

Power Finance Texas

Boston, MA • Remote

$20 - $25/hr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Service Representative

Location: Remote (Massachusetts Residents Preferred)
Company: Power Finance Texas
Employment Type: Full-Time

Position Summary

The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressing inquiries, resolving issues, and assisting with account-related needs. This role serves as a key point of contact for customers and requires a professional, solutions-oriented approach, with a strong emphasis on accuracy, compliance, and customer satisfaction.

Key Responsibilities
  • Provide timely and professional support to customers via phone, email, and digital communication channels
  • Assist with loan applications, account inquiries, payment processing, and general service requests
  • Communicate loan terms, repayment options, and company policies clearly and accurately
  • Resolve customer concerns efficiently, escalating complex matters as appropriate
  • Maintain detailed and accurate records of all customer interactions within internal systems
  • Adhere to all company policies, procedures, and applicable regulatory requirements
  • Contribute to customer retention and satisfaction by delivering consistent, high-quality service
Required Qualifications
  • High school diploma or equivalent required
  • Minimum of 1–2 years of customer service experience, preferably in a financial services or call center environment
  • Strong verbal and written communication skills
  • Demonstrated ability to manage multiple priorities in a remote, structured work environment
  • Proficiency with computer systems, including CRM platforms and Microsoft Office applications
  • High level of professionalism, integrity, and attention to detail
Preferred Qualifications
  • Experience in consumer lending, banking, or financial services
  • Bilingual proficiency (English/Spanish)
  • Familiarity with customer support technologies and ticketing systems
Compensation & Benefits
  • Base Compensation: $20.00 – $25.00 per hour, commensurate with experience
  • Performance Incentives: Monthly bonus opportunities based on productivity and quality metrics

Benefits Package Includes:

  • Comprehensive medical, dental, and vision coverage
  • Paid time off, including vacation, sick leave, and company holidays
  • Remote work flexibility within a structured environment
  • Paid training and ongoing professional development
  • Opportunities for internal advancement
Work Environment

This position operates in a remote, performance-driven environment requiring a reliable internet connection, a dedicated workspace, and adherence to scheduled shifts. Success in this role requires strong time management, accountability, and a commitment to delivering excellent customer service.