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Full Time Remote Customer Support Representative Jobs in Cape Cod, MA

ForgeFit

Remote Customer Service Specialist

Boston, MA · On-site +1

$18.50 - $24.50/hr

S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Fisher Organization

Remote Entry-Level Sales

Lowell, MA · Remote

... Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours ... customer service and build lasting client relationships Coordinate appointments and maintain ...

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Full Time Remote Customer Support Representative information

See Cape Cod, MA salary details

$10

$20

$28

How much do full time remote customer support representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for full time remote customer support representative in Cape Cod, MA is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Customer Support Representative vs Full Time Remote Technical Support Specialist?

AspectFull Time Remote Customer Support RepresentativeFull Time Remote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical issue resolution, often more specialized tools
Employer & Industry UsageCustomer service departments across various industriesIT, tech companies, software providers
Search & Comparison IntentUnderstanding roles, applying for customer support jobsTechnical troubleshooting, specialized support roles

While both roles are remote and involve assisting clients, the Customer Support Representative focuses on general customer inquiries and service, whereas the Technical Support Specialist handles technical issues requiring specific technical skills and certifications. Your choice depends on your technical expertise and career focus.

What are the most commonly searched types of Remote Customer Support Representative jobs in Cape Cod, MA?

The most popular types of Remote Customer Support Representative jobs in Cape Cod, MA are:

What are popular job titles related to Full Time Remote Customer Support Representative jobs in Cape Cod, MA?

For Full Time Remote Customer Support Representative jobs in Cape Cod, MA, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Support Representative jobs in Cape Cod, MA look for?

The top searched job categories for Full Time Remote Customer Support Representative jobs in Cape Cod, MA are:

What cities near Cape Cod, MA are hiring for Full Time Remote Customer Support Representative jobs?

Cities near Cape Cod, MA with the most Full Time Remote Customer Support Representative job openings:

Full Time Remote Customer Support Representative jobs near you
Infographic showing various Full Time Remote Customer Support Representative job openings in Cape Cod, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,911 per year, or $20.1 per hour.

Remote Customer Service Representative

Sweetepictravels

Boston, MA • Remote

$45K - $55K/hr

Full-time

Re-posted 5 hours ago

Job description

Job description:

Overview

Join our dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote