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Remote Customer Service Representative Teleperformance Jobs in California

Globe Life American Income Division

$16.75 - $22.75/hr

Advance Your Career - Remote Leadership Opportunity Ready to step beyond individual production and expand your impact as a leader? This opportunity is designed for experienced, self-driven ...

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All JobsCustomer Service Representative Teleperformance JobsRemote Customer Service Representative Teleperformance JobsRemote Customer Service Representative Teleperformance Jobs in California

Remote Customer Service Representative Teleperformance information

What is the difference between Remote Customer Service Representative Teleperformance vs Remote Call Center Agent?

AspectRemote Customer Service Representative TeleperformanceRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, supported by Teleperformance infrastructureHome-based or call center environment
Employer & IndustryTeleperformance, customer service industry

Both roles involve providing customer support remotely, often requiring similar credentials and work environments. The main difference lies in the employer; Teleperformance is a specific company known for its global customer service operations, whereas a remote call center agent may work for various companies. Understanding these distinctions helps job seekers find the right remote customer service opportunities within the industry.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in California? The most popular types of Customer Service Representative Teleperformance jobs in California are:
What are popular job titles related to Remote Customer Service Representative Teleperformance jobs in California? For Remote Customer Service Representative Teleperformance jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative Teleperformance jobs in California look for? The top searched job categories for Remote Customer Service Representative Teleperformance jobs in California are:
What cities in California are hiring for Remote Customer Service Representative Teleperformance jobs? Cities in California with the most Remote Customer Service Representative Teleperformance job openings:
Remote Customer Service Representative Teleperformance jobs near you
Infographic showing various Remote Customer Service Representative Teleperformance job openings in California as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative Remote

SeniorHealthPro

Los Angeles, CA • Remote

$17.25 - $23.50/hr

Full-time

Posted 14 days ago

Job description

Summary

The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Responsibilities

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Research, prioritize and resolve customer issues in a timely and accurate fashion.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up all customer requests promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement a new process plan to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide outstanding customer service.
  • Greet and address customers in a friendly and respectful way.
  • Maintain procedures and processes for first-level problem determination.
  • Work with product and sales teams to address and resolve customer issues efficiently.
  • Return customer calls promptly to ensure customer satisfaction.

Requirements

  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Professional telephone manner and email etiquette
  • Ability to properly use a web browser
  • Good problem-solving skills
  • Must be a team player
  • Good PC & data entry skills
  • Strong interpersonal skills
  • Requires high school education or general education degree (GED).
  • Minimum of one (1) year use of Microsoft Excel and Outlook.
  • Minimum of two (2) years of customer service experience.

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