Middletown, IA · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Quick apply
Middletown, IA · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Des Moines, IA · Remote
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Des Moines, IA · Remote
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Iowa City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Iowa City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
West Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
West Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Council Bluffs, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Council Bluffs, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Sioux City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Sioux City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Cedar Rapids, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Cedar Rapids, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Dubuque, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Dubuque, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Ames, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Ames, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Ankeny, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Ankeny, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Davenport, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Davenport, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Waterloo, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Waterloo, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Iowa City, IA · Remote
$14 - $19/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or Part-Time Job Type: Part-time About The Role: We are looking for a friendly, organized, and customer ...
Iowa City, IA · Remote
$14 - $19/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or Part-Time Job Type: Part-time About The Role: We are looking for a friendly, organized, and customer ...
Cedar Rapids, IA · Remote
$14.75 - $20.25/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or Part-Time Job Type: Part-time About The Role: We are looking for a friendly, organized, and customer ...
Cedar Rapids, IA · Remote
$14.75 - $20.25/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or Part-Time Job Type: Part-time About The Role: We are looking for a friendly, organized, and customer ...
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waterloo, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waterloo, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Sioux City, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Sioux City, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
| Aspect | Remote Customer Service Representative Sykes | Remote Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; technical knowledge often preferred |
| Work Environment | Home-based call center setting | Home-based or online support environment |
| Employer & Industry | Major call centers, telecom, retail | Tech companies, e-commerce, service providers |
| Job Focus | Handling customer inquiries, complaints, order processing | Providing technical support, troubleshooting, product assistance |
While both roles involve remote customer interactions, the Remote Customer Service Representative Sykes primarily handles general inquiries and order processing, whereas the Remote Customer Support Specialist focuses on technical support and troubleshooting. The credentials and work environment are similar, but the support specialist often requires technical knowledge, making it more specialized.
For Remote Customer Service Representative Sykes jobs in Iowa, the most frequently searched job titles are:
The top searched job categories for Remote Customer Service Representative Sykes jobs in Iowa are:
Cities in Iowa with the most Remote Customer Service Representative Sykes job openings:
$14/hr
Full-time
Re-posted 12 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
