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Remote Customer Service Manufacturing Jobs (NOW HIRING)

Manufacturing Company

Remote Customer Service Rep

$22/hr

About the job Remote Customer Service Rep Are you a highly motivated individual with experience in a call center setting, specifically within the health insurance or medical billing industry? We are ...

Call Center Haven

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Annuity Health

Remote Customer Service Representative

$16 - $23/hr

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call ...

Easy Recruiter

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative Aurora, Illinois, United States About the Job The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and ...

Easy Recruiter

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative The Remote Customer Service Representative (CSR) is a remote position, responsible for providing friendly and helpful service to all customers that call into ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully remote organization that specializes in coordinating customized planning and support services for a ...

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Remote Customer Service Manufacturing information

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How much do remote customer service manufacturing jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer service manufacturing in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote customer service manufacturing?

A Remote Customer Service Manufacturing job involves assisting customers with inquiries, issues, or orders related to manufacturing products, all while working from a remote location. Employees in this role may handle phone calls, emails, and chat support to resolve problems, provide product information, and coordinate with other departments such as production or shipping. They play a key role in ensuring customer satisfaction by providing timely and accurate support. Strong communication skills, familiarity with manufacturing processes, and proficiency with customer service software are usually required.

What are the key skills and qualifications needed to thrive as a remote customer service manufacturing?

To thrive as a Remote Customer Service Representative in Manufacturing, you need strong product knowledge, problem-solving abilities, and experience with customer support, often supported by a high school diploma or higher. Familiarity with CRM software, order management systems, and communication platforms is typically required. Exceptional communication, patience, and attention to detail enable you to resolve issues efficiently and maintain customer satisfaction. These skills ensure smooth customer interactions, accurate order processing, and a positive brand reputation in a competitive industry.

How does a remote customer service role in manufacturing differ from traditional customer service positions?

In a Remote Customer Service role within the manufacturing industry, you'll often handle inquiries related to product specifications, order tracking, and technical troubleshooting for industrial clients. Unlike traditional customer service, this position requires a deeper understanding of manufacturing processes and supply chain logistics. You’ll frequently collaborate with engineering, production, and logistics teams to resolve issues efficiently. Effective communication and problem-solving skills are critical, as you'll be the bridge between customers and internal departments, ensuring timely and accurate solutions.

What is the difference between Remote Customer Service Manufacturing vs Remote Technical Support Manufacturing?

AspectRemote Customer Service ManufacturingRemote Technical Support Manufacturing
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of manufacturing equipment
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, diagnostics, and technical assistance
Employer & Industry UsageManufacturing companies, customer service centersManufacturing firms, technical support departments
Common Search & Comparison IntentCustomer service roles in manufacturingTechnical support roles in manufacturing

Remote Customer Service Manufacturing focuses on assisting customers with inquiries, orders, and general support, while Remote Technical Support Manufacturing involves troubleshooting technical issues related to manufacturing equipment or processes. Both roles require communication skills, but technical support demands more specialized technical knowledge. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

More about Remote Customer Service Manufacturing jobs

What cities are hiring for Remote Customer Service Manufacturing jobs?

Cities with the most Remote Customer Service Manufacturing job openings:

What are the most commonly searched types of Customer Service Manufacturing jobs?

The most popular types of Customer Service Manufacturing jobs are:

What states have the most Remote Customer Service Manufacturing jobs?

States with the most job openings for Remote Customer Service Manufacturing jobs include:

What job categories do people searching Remote Customer Service Manufacturing jobs look for?

The top searched job categories for Remote Customer Service Manufacturing jobs are:

Remote Customer Service Manufacturing jobs near you
Infographic showing various Remote Customer Service Manufacturing job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Customer Service Rep

Manufacturing Company

Remote

$22/hr

Other

Medical

Re-posted 27 days ago

Job description

About the job Remote Customer Service Rep
Are you a highly motivated individual with experience in a call center setting, specifically within the health insurance or medical billing industry? We are looking for a Customer Support Specialist to join our team, focusing on outbound calls to help clients navigate medical claims and billing.
This role requires a dedicated and professional individual who can provide exceptional service. You'll join a company that values its employees and offers a supportive work environment with clear paths for professional growth. This position offers competitive pay, an incentive recognition bonus, and a comprehensive benefits package that includes health insurance.
What's In It For You?
This is a fantastic opportunity to leverage your experience in the healthcare industry and join a company that truly values its team members. We provide comprehensive training to equip you with a deep understanding of our systems and processes. Your hard work and dedication will be recognized through competitive pay and an incentive bonus. This role is crucial to building strong client relationships and ensuring satisfaction with our billing and claims services.
Key Responsibilities

  • Make an average of 50 outbound calls per day to clients and patients to follow up on medical claims, verify information, and resolve billing discrepancies.
  • Serve as a primary point of contact for customer inquiries, handling calls and emails with professionalism and a positive attitude.
  • Maintain a strong, working knowledge of health insurance plans, medical billing codes (ICD-10, CPT), and claims processes to provide expert assistance.
  • Act as a patient advocate, identifying and resolving billing issues with a focus on quick, effective solutions.
  • Collaborate with internal billing specialists and external insurance providers to resolve complex claim issues and ensure timely processing.
  • Assist other departments as needed, promoting a collaborative and supportive work environment.
  • Help improve our processes by providing valuable feedback on system needs and potential changes.
Skills & Qualifications
  • Experience in a call center with a focus on health insurance, medical billing, or medical claims is a must.
  • Excellent verbal and written communication skills are required.
  • Proficient with data entry and computers, including Microsoft Office products.
  • Strong organizational skills and the ability to multitask effectively.
  • Experience in a customer service or sales role is preferred.
Compensation & Training
  • Pay for this position is $22 per hour.
  • The first week of training will be in-person in Springfield, MA.
  • After the initial training, the position will be hybrid or fully remote, depending on business needs.
  • Our comprehensive benefits package includes health insurance and an incentive recognition bonus (eligibility applies).

This is an excellent opportunity for a motivated and professional individual to secure a new position. APPLY TODAY!
Equal Opportunity: The company's commitment to being an equal opportunity employer ensures that your application will be considered based on your skills and experience, without discrimination.

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