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Remote Customer Service Manager Jobs in Renton, WA

ABB

Service Manager, Digital Automation and Control

WA · Remote

While we are open to remote work, candidates should be located in the Western US, with frequent ... Build and maintain strong longterm customer relationships, ensuring service excellence, consistent ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Renton, WA

Remote Customer Service Manager information

See Renton, WA salary details

$27.6K

$65.2K

$113.6K

How much do remote customer service manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for remote customer service manager in Renton, WA is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $78,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in Renton, WA? The most popular types of Remote Customer Service jobs in Renton, WA are:
What are popular job titles related to Remote Customer Service Manager jobs in Renton, WA? For Remote Customer Service Manager jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in Renton, WA look for? The top searched job categories for Remote Customer Service Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Customer Service Manager jobs? Cities near Renton, WA with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Renton, WA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,243 per year, or $31.4 per hour.
Fully Virtual Entry Level CSR Rep

Fully Virtual Entry Level CSR Rep

American Income Life Insurance Company

Seattle, WA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 18 days ago

Job description

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to build meaningful careers while helping individuals and families understand important supplemental benefit programs. This opportunity is ideal for recent graduates or individuals looking for a people-focused career with long-term growth and flexibility.
With structured training, mentorship, and pre-qualified client consultations provided, you'll have the support and resources needed to succeed while working from anywhere in the United States.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling designed to support work-life balance
Pre-qualified client consultations provided - no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Long-term income potential through vested renewals
Clear career advancement and leadership pathways
Collaborative, mission-driven team culture
What You'll Do
Conduct scheduled virtual consultations with clients through Zoom
Help individuals and families understand available benefit options
Guide clients through the enrollment process with professionalism and clarity
Maintain accurate digital documentation and follow-up communication
Deliver excellent client service and build long-term relationships
Participate in weekly mentorship, training, and team development sessions
Who Thrives in This Role
Strong communicators who enjoy working with people
Organized professionals comfortable managing responsibilities independently
Individuals confident using video conferencing and digital platforms
Candidates motivated by personal growth and career advancement
Customer service or client-facing experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect working-class families across the United States.
With a growing remote-first workforce and a strong culture built on mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a real impact.
Apply today to begin building a flexible remote career where purpose meets opportunity.

Apply