Chicago, IL · Remote
$16.50 - $22.50/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Chicago, IL · Remote
$16.50 - $22.50/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Gary, IN · Remote
$16 - $21.75/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Gary, IN · Remote
$16 - $21.75/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Frankfort, IL · On-site +1
$40K - $52K/yr
Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative.
Frankfort, IL · On-site +1
$40K - $52K/yr
Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative.
Chicago, IL · Remote
$16.50 - $22.50/hr
... Management training and development Attending ongoing training sessions Preferred Skills: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and ...
Chicago, IL · Remote
$16.50 - $22.50/hr
... Management training and development Attending ongoing training sessions Preferred Skills: Excellent communication skills, including active listening and problem-solving Ability to learn, adapt, and ...
Aurora, IL · Remote
$15.25 - $20.75/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Aurora, IL · Remote
$15.25 - $20.75/hr
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Chicago, IL · On-site +1
$23.63 - $30.83/hr
Customer Service Representative II (Remote) Remote - FL, IL, IN and WI AMA Insurance (AMAI) offers ... Excellent planning, organization, and time management skills with the ability to manage multiple ...
Chicago, IL · On-site +1
$23.63 - $30.83/hr
Customer Service Representative II (Remote) Remote - FL, IL, IN and WI AMA Insurance (AMAI) offers ... Excellent planning, organization, and time management skills with the ability to manage multiple ...
Chicago, IL · Remote
$17.25/hr
Clarity Partners is seeking a fully remote Customer Service Representative local to Chicago, IL ... Must have a strong attention to detail, time management and organizational skills to achieve ...
Chicago, IL · Remote
$17.25/hr
Clarity Partners is seeking a fully remote Customer Service Representative local to Chicago, IL ... Must have a strong attention to detail, time management and organizational skills to achieve ...
Chicago, IL · On-site +1
$16.50 - $22.50/hr
Customer Service Representative II (Remote) Remote - California, District of Columbia, Florida ... management. Serves as a role model for AMA serviceculture. Follows USC service transactionmodel and ...
Chicago, IL · On-site +1
$16.50 - $22.50/hr
Customer Service Representative II (Remote) Remote - California, District of Columbia, Florida ... management. Serves as a role model for AMA serviceculture. Follows USC service transactionmodel and ...
Chicago, IL · Remote
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support - Booking Vacations role. This position focuses on assisting clients with coordinating ...
Chicago, IL · Remote
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support - Booking Vacations role. This position focuses on assisting clients with coordinating ...
Chicago, IL · On-site +1
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support - Booking Vacations role. This position focuses on assisting clients with coordinating ...
Chicago, IL · On-site +1
$40K - $65K/yr
We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support - Booking Vacations role. This position focuses on assisting clients with coordinating ...
Be Seen First
Chicago, IL · Remote
$60K - $80K/yr
Thrive in a remote work environment ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...
Quick apply
Be Seen First
Chicago, IL · Remote
$60K - $80K/yr
Thrive in a remote work environment ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...
Be Seen First
Chicago, IL · Remote
$60K - $80K/yr
Thrive in a remote work environment ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...
Quick apply
Be Seen First
Chicago, IL · Remote
$60K - $80K/yr
Thrive in a remote work environment ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...
Be Seen First
Chicago, IL · Remote
$60K - $80K/yr
Thrive in a remote work environment ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...
Quick apply
Be Seen First
Chicago, IL · Remote
$60K - $80K/yr
Thrive in a remote work environment ... Are open to learning and receiving coaching Candidates with experience in customer service, retail ...
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
As a Customer Service Representative, you will participate in an in-depth 4-week training program ... Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive ...
As a Customer Service Representative, you will participate in an in-depth 4-week training program ... Manage and respond to all customer inquiries, fulfilling requests, and offering comprehensive ...
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
... and manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily ... Strong organizational skills with a proactive, customer-focused mindset.
Chicago, IL · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Chicago, IL · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Chicago, IL · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
Quick apply
Chicago, IL · Remote
$30K - $50K/yr
Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.
$25.2K - $32.4K
5% of jobs
$32.4K - $39.6K
14% of jobs
$42.3K is the 25th percentile. Wages below this are outliers.
$39.6K - $46.7K
16% of jobs
The median wage is $53.2K / yr.
$46.7K - $53.9K
17% of jobs
$53.9K - $61.1K
12% of jobs
$61.1K - $68.2K
9% of jobs
$69.8K is the 75th percentile. Wages above this are outliers.
$68.2K - $75.4K
11% of jobs
$75.4K - $82.6K
6% of jobs
$82.6K - $89.7K
5% of jobs
$89.7K - $96.9K
2% of jobs
$96.9K - $104K
3% of jobs
$25.2K
$59.7K
$104K
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
The most popular types of Remote Customer Service jobs in Chicago, IL are:
For Remote Customer Service Manager jobs in Chicago, IL, the most frequently searched job titles are:
The top searched job categories for Remote Customer Service Manager jobs in Chicago, IL are:
Cities near Chicago, IL with the most Remote Customer Service Manager job openings:
$16.50 - $22.50/hr
Full-time
Posted 24 days ago
8.0
Based on 22 frontline employees who took The Breakroom Quiz
171st of 315 rated insurance
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
Industry leaders will train all new canidates, but you must be:
Coachable and demonstrate high integrity
Your have a desire to help others
Excellent written and verbal communication skills
Strong organizational skills with a proactive, customer-focused mindset.
Get the full story on Breakroom
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Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.
Insurance services and insurance agencies and brokerages
1,001 - 5,000 Employees
McKinney, TX, US
