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Remote Customer Service Associate Jobs in Chicago, IL

Travel by Tilly

Remote Customer Service

Franklin Park, IL ยท Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Essence Journey

Remote Customer Support Associate

Chicago, IL ยท Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Previous experience in customer service, administration, or support is a plus but not required ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL ยท On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Gary, IN ยท Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Crown Point, IN ยท Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hammond, IN ยท Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL ยท On-site +1

$15.50 - $21/hr

Customer Service Representative - Your Path to Unlimited Growth Starts Here! At AO Globe Life, we ... Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL ยท On-site +1

$15.50 - $21/hr

Customer Service Representative - Your Path to Unlimited Growth Starts Here! At AO Globe Life, we ... Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL ยท On-site +1

$15.50 - $21/hr

Customer Service Representative - Your Path to Unlimited Growth Starts Here! At AO Globe Life, we ... Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration ...

Liveops

Remote Customer Service Representative

Hammond, IN ยท Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Gary, IN ยท Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Customer Service Associate information

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$9

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How much do remote customer service associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service associate in Chicago, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Associate, and why are they important?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do Remote Customer Service Associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What are Remote Customer Service Associates?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Chicago, IL? The most popular types of Remote Customer Service jobs in Chicago, IL are:
What are popular job titles related to Remote Customer Service Associate jobs in Chicago, IL? For Remote Customer Service Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Associate jobs in Chicago, IL look for? The top searched job categories for Remote Customer Service Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Customer Service Associate jobs? Cities near Chicago, IL with the most Remote Customer Service Associate job openings:
Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Chicago, IL as of May 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $36,721 per year, or $17.7 per hour.