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Remote Customer Service Manager Jobs in Texas (NOW HIRING)

Landpoint

Remote Customer Service Representatives

Houston, TX · Remote

$15.25 - $20.75/hr

REMOTE CUSTOMER SERVICE REPRESENTATIVES were looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions ...

Liveops

Remote Customer Service Agent

Mesquite, TX · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in Texas

Remote Customer Service Manager information

See Texas salary details

$22.8K

$54K

$94.1K

How much do remote customer service manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for remote customer service manager in Texas is $54,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What is a remote customer service manager?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a remote customer service manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the key skills and qualifications needed to thrive as a remote customer service manager?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What are the most commonly searched types of Remote Customer Service jobs in Texas?

The most popular types of Remote Customer Service jobs in Texas are:

What are popular job titles related to Remote Customer Service Manager jobs in Texas?

For Remote Customer Service Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Manager jobs in Texas look for?

The top searched job categories for Remote Customer Service Manager jobs in Texas are:

What cities in Texas are hiring for Remote Customer Service Manager jobs?

Cities in Texas with the most Remote Customer Service Manager job openings:

Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $54,034 per year, or $26 per hour.

Remote Customer Service Representative

Call Center Haven

Austin, TX • Remote

$15.75 - $21.50/hr

Full-time, Contractor

Re-posted 9 days ago

Job description

We are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives. If hired, you will be responsible for handling inbound and outbound calls. This role requires excellent communication skills, required computer, hard-wired internet, a customer-focused mindset, and the ability to work remotely.

Key Responsibilities:

  1. Answering incoming calls from customers and providing assistance or information as needed.
  2. Making outbound calls to follow up on customer inquiries, conduct surveys, or schedule appointments.
  3. Handling customer complaints or escalations professionally and resolving issues in a timely manner.
  4. Maintaining accurate records of all interactions with customers in our CRM system.
  5. Adhering to company policies and procedures regarding call handling and customer interactions.
  6. Meeting or exceeding performance targets such as call quality, productivity, and customer satisfaction metrics.

Requirements:

  1. Proven experience in a call center or similar high volume environments.
  2. Excellent verbal and written communication skills.
  3. Ability to multitask, prioritize, and manage time effectively.
  4. Proficiency in using CRM software and other relevant computer applications.
  5. High school diploma or equivalent; additional certification or training in customer service is a plus.
  6. Reliable internet hard-wired connection, Windows 10 or higher computer and a quiet workspace for remote work.
  7. Must be a self-starter and able to work independently with minimal supervision.

Benefits:

  1. Flexible work schedule as an independent contractor.
  2. Competitive compensation based on performance and call volume.
  3. Opportunity to work from home and avoid commuting.
  4. Ongoing training and support to enhance your skills and performance.
  5. Ability to choose and select your own schedule per week

How to Apply:

If you meet the requirements and are interested in joining our team, please submit your resume. We look forward to hearing from you!

Working Place:

Austin, Texas, United States

Salary package :

$ 9.00 - 19.00 (US Dollar)

Package Details :

Apply