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Remote Customer Service Agent Jobs in Colchester, VT

HMG Careers

Sales and Service Agent Remote

Burlington, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Burlington, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Winooski, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Winooski, VT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Dollar Tree

Customer Service Associate I

Enosburg Falls, VT · On-site +1

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Dollar Tree

Customer Service Associate I

Enosburg Falls, VT · On-site +1

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Remote Customer Service Agent information

See Colchester, VT salary details

$9

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How much do remote customer service agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote customer service agent in Colchester, VT is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.90 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

More about Remote Customer Service Agent jobs

What are popular job titles related to Remote Customer Service Agent jobs in Colchester, VT?

For Remote Customer Service Agent jobs in Colchester, VT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Agent jobs in Colchester, VT look for?

The top searched job categories for Remote Customer Service Agent jobs in Colchester, VT are:

What cities near Colchester, VT are hiring for Remote Customer Service Agent jobs?

Cities near Colchester, VT with the most Remote Customer Service Agent job openings:

Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Colchester, VT as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,665 per year, or $18.1 per hour.

Remote Customer Service Representative

Adecco

Shelburne, VT • Remote

$19.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative (Remote – USA)

Employer: Adecco
Employment Type: Full-Time
Location: Fully Remote (United States Only)
Pay Rate: $19.23 per hour

Position Overview

Adecco is hiring a detail-oriented and technically proficient Customer Service Representative for a full-time, fully remote opportunity. This role involves processing, reviewing, auditing, and verifying information using proprietary software systems while ensuring accuracy and compliance with established procedures.

The ideal candidate will possess strong data entry, computer, Excel, and Microsoft Office skills, along with exceptional attention to detail and experience reviewing information for accuracy. Candidates must be comfortable working independently, managing large amounts of data, and ensuring work is completed accurately and efficiently.

Please Note: Candidates selected for consideration will be required to complete a KPH (Keystrokes Per Hour) Data Entry Assessment. Only candidates whose resumes clearly demonstrate the required skills and experience will be considered for submission.

Schedule & Training
  • Standard Hours: 8:30 AM - 5:00 PM Eastern Time
  • Rotational Shift: Following successful completion of a 90-day probationary period, employees will rotate into a later shift of 9:30 AM - 6:00 PM Eastern Time
  • Training: Conducted remotely; comprehensive training provided on proprietary software systems
Equipment
  • Company-provided computer and telephone equipment
Key Responsibilities
  • Process and verify information with a high degree of accuracy
  • Retrieve, analyze, review, and validate data and documentation
  • Audit records to ensure accuracy and compliance
  • Utilize proprietary software systems to complete updates and transactions
  • Enter and maintain accurate customer and account information
  • Maintain detailed records and supporting documentation
  • Communicate updates, discrepancies, and findings to appropriate internal departments
  • Provide prompt, accurate, and professional customer support
  • Ensure all work is completed with exceptional attention to detail
Required Skills & Qualifications
  • Previous data entry experience required
  • Strong computer proficiency with the ability to quickly learn new systems
  • Experience using Microsoft Office Suite, including Excel
  • Excellent attention to detail and accuracy
  • Prior auditing, quality review, or document verification experience preferred
  • Strong organizational and time-management skills
  • Ability to work independently in a fully remote environment
  • Strong written and verbal communication skills
  • Ability to multitask and meet deadlines in a fast-paced setting
Important Candidate Requirements

Adecco is specifically seeking candidates with:

  • Data entry experience
  • Strong computer skills
  • Microsoft Office proficiency
  • Excel experience
  • Exceptional attention to detail
  • Audit, quality review, or verification experience

Candidates must successfully complete a KPH Data Entry Assessment before being considered for submission.


Pay Details: $19.23 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.