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Remote Contact Center Jobs in Colchester, VT (NOW HIRING)

ABB

Senior Project Engineer

Burlington, VT · Remote

$101K - $132K/yr

The work model for the role is: remote #LI-remote This role is contributing to the Electrification ... Lead customer quality initiatives and serve as the primary quality contact for key customers.

ABB

Strategic Segment Proposal Engineer

Burlington, VT · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... Initiate risk reviews with leadership and serve as the primary contact for the risk manager when ...

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Getaway

Customer Representative

Burlington, VT · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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Remote Contact Center information

See Colchester, VT salary details

$5

$17

$19

How much do remote contact center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote contact center in Colchester, VT is $17.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.

What are the most commonly searched types of Contact Center jobs in Colchester, VT?

The most popular types of Contact Center jobs in Colchester, VT are:

What are popular job titles related to Remote Contact Center jobs in Colchester, VT?

For Remote Contact Center jobs in Colchester, VT, the most frequently searched job titles are:

What job categories do people searching Remote Contact Center jobs in Colchester, VT look for?

The top searched job categories for Remote Contact Center jobs in Colchester, VT are:

What cities near Colchester, VT are hiring for Remote Contact Center jobs?

Cities near Colchester, VT with the most Remote Contact Center job openings:

Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Colchester, VT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $35,380 per year, or $17 per hour.

Data Center COE Service Site Manager

Burlington, VT • Remote

ABB
Technology, Communication and Media • 10K+ employees

7.7

Company rating: 7.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

227th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Recommended by students

Learn more about ABBexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Site Operations Manager

__

The Site Manager is the primary onsite leader responsible for executing and coordinating startup, testing, and commissioning of medium and lowvoltage power delivery systems within missioncritical data centers. Working alongside the Project Manager, the Site Manager ensures safe, highquality, and schedulealigned delivery of all field execution activities.
This role is the primary onsite contact for the client, commissioning firms, contractors, and other site stakeholders, representing ABB with professionalism, technical expertise, and strong leadership.


The work model for the role is: Remote in the US

#LI- Remote
This role is contributing to the Electrification Service Data Center Services COE in the United States.

Key Responsibilities:OnSite Execution & Commissioning Leadership
  • Lead all onsite activities related to equipment startup, testing, installation, and commissioning in accordance with project scope, quality standards, schedule targets, and safety requirements.
  • Ensure work is executed in compliance with ABB procedures, customer standards, and the project's commissioning strategy.
  • Coordinate daily activities with the Project Manager to validate resource readiness, material availability, and milestone alignment.
Customer & Stakeholder Interface
  • Serve as the primary onsite representative for the client and all site stakeholders.
  • Maintain strong, professional relationships and communicate daily progress, issues, and risks.
  • Support customer meetings, walkdowns, and documentation reviews as required.
Site Planning & Coordination
  • Plan onsite activities, labor, equipment needs, commissioning sequences, and daily/weekly coordination routines.
  • Collaborate closely with the general contractor, electrical contractor, safety managers, and commissioning teams to ensure seamless integration of ABB work.
  • Manage site logistics, including receiving, handling, staging, and storage of ABBdelivered equipment.
HSE Leadership
  • Implement and uphold ABB's Health, Safety, and Environmental (HSE) standards on site.
  • Maintain a sitespecific safety plan and ensure all ABB and subcontractor personnel are trained and compliant.
  • Take immediate corrective action-including stopping work-if unsafe conditions arise.
Quality, Documentation & Reporting
  • Ensure accurate and timely completion of all field documentation, including test reports, startup checklists, redlines, field service reports, and punchlist updates.
  • Maintain uptodate drawings and documentation throughout the project.
  • Support quality audits, inspections, and customer acceptance processes.
Subcontractor & Vendor Oversight
  • Oversee ABBhired subcontractors, ensuring compliance with scope, safety, quality, and schedule expectations.
  • Resolve field issues, clarify scope questions, and coordinate multitrade work interfaces.
Cost, Schedule & Resource Management
  • Monitor site costs and provide updates to the Project Manager regarding projected final cost.
  • Track schedule progress, identify challenges early, and drive corrective actions when needed.
  • Manage onsite purchasing within established guidelines.
People Leadership
  • Ensure the site team is properly staffed, skilled, and supported.
  • Provide direction, coaching, and daily leadership to ABB field engineers, technicians, and support staff.
  • Coordinate local accommodations, site facilities, tooling, and workspaces for ABB personnel.
Required Qualifications
  • 10+ years of experience in electrical equipment field service, startup, testing, or commissioning, preferably with OEMmanufactured LV/MV/HV equipment.
  • Experience supporting data center construction or missioncritical electrical infrastructure projects.
  • Strong knowledge of commissioning processes, electrical protection systems, and power distribution equipment.
  • High school diploma required; advanced electrical or mechanical training preferred.
  • Ability to travel 75% throughout North America, often for extended durations.
  • Demonstrated ability to lead onsite operations in fastpaced, scheduledriven environments.
  • Familiarity with engineered solutions including modern digital protection systems and IEC 61850 environments preferred
What's In It for You
Accelerate Your Career Path
This role sits at the heart of ABB's Data Center Services strategy. Success here opens doors into project management, commissioning leadership, operations management, and specialized technical roles across the organization.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $100,500 and $160,800 annually and is eligible for a short-term incentive plan/annual bonus.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D - 100% employee paid up to maximums
  • Short Term Disability - up to 26 weeks - Company paid
  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave - up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

  • ABB provides 11 paid holidays.
  • Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME
ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US

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