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Remote Customer Service Agent Jobs in Rutland, VT

TEKsystems

Customer Care Representative- REMOTE

Rutland, VT · On-site +1

$20 - $21/hr

TEKsystems is hiring several Customer Service Representatives to work for a client in the Rutland, VT area. This opportunity will take place in a REMOTE capacity. There will be the ability to move on ...

Showami

Real Estate Showing Agent

Rutland, VT · Remote

$28 - $100/hr

Real Estate Showing Agent - Showami - Rutland, Vermont, & Surrounding Areas (we can do this remote ... Tips may be offered for exceptional service or for leaving post-showing feedback * Flexible ...

Convergint

Banking Service Technician

Rutland, VT · Remote

Installs equipment and services/supports existing customers by responding to service calls. Drive up Specialists install, repair, rebuild, and service remote drive up systems, audio and video ...

Destinytravel

Virtual Trip Coordinator

Whitehall, NY · Remote

$18.75 - $24.50/hr

Benefits Fully remote position with flexible scheduling. Access to training resources and exclusive ... Customer service experience preferred but not required. Excellent attention to detail and ...

Destinytravel

Virtual Trip Coordinator

Whitehall, NY · Remote

$18.75 - $24.50/hr

Benefits Fully remote position with flexible scheduling. Access to training resources and exclusive ... Customer service experience preferred but not required. Excellent attention to detail and ...

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Remote Customer Service Agent information

See Rutland, VT salary details

$10

$18

$28

How much do remote customer service agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote customer service agent in Rutland, VT is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.43 per hour, depending on experience, location, and employer.

What Does a Remote Customer Service Agent Do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do Remote Customer Service Agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is a Remote Customer Service Agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

More about Remote Customer Service Agent jobs
What are popular job titles related to Remote Customer Service Agent jobs in Rutland, VT? For Remote Customer Service Agent jobs in Rutland, VT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in Rutland, VT look for? The top searched job categories for Remote Customer Service Agent jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Remote Customer Service Agent jobs? Cities near Rutland, VT with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you

Remote Customer Enrollment Specialist

McQuade Organization

Rutland, VT • Remote

Full-time

Posted 13 days ago

Job description

-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed

We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.

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