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Remote Customer Retention Jobs in Oregon (NOW HIRING)

Customer Success Manager

OR ยท Remote

$70K - $100K/yr

You will drive product adoption, retention, renewals, and expansion opportunities while serving as ... Location Remote, United States.

Account Executive

OR ยท On-site +1

Remote The Account Executive is responsible for growing software and services revenue within an ... Develop and execute account plans focused on revenue growth, customer retention, and long-term ...

Account Executive

OR ยท Remote

Remote The Account Executive is responsible for growing software and services revenue within an ... Develop and execute account plans focused on revenue growth, customer retention, and long-term ...

New

Delivery Manager I

OR ยท Remote

$23.55 - $29.32/hr

The Delivery Manager adds value to the organization through ensuring customer retention as the ... To view more details of our benefits, visit us here: #LI-Remote #LI-KL

You'll own the outcomes that matter: net revenue retention (NRR), gross revenue retention (GRR ... The role reports to the Senior Director, Enterprise Delivery and Growth, and is remote across the ...

Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make ... You will be measured on the retention, expansion, and happiness index of a book of business ...

A proven history of driving world-class retention metrics; you know how to protect the core ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

Proven track record of driving customer retention, and satisfaction, in a SaaS or technology ... Experience managing both remote and in-office teams Why you will love working at Human Interest ...

A proven history of driving world-class retention metrics; you know how to protect the core ... We Offer * 100% remote work environment * Medical, Dental, and Vision insurance within 30 days (100 ...

... our customer retention initiatives. What you get to do every day * Architect Customer Support ... Experience working in remote environments. Why you will love working at Human Interest Human ...

Drive Proactive Retention: Move the team away from reactive "firefighting" by using leading ... We Offer * 100% remote work environment * Medical, Dental and Vision insurance within 30 days * 100 ...

Remote Insurance Agent

Eugene, OR ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Remote Insurance Agent

Portland, OR ยท Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Client Retention : Foster client loyalty and maximize long-term client value. * Customer Support ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Showing results 21-40

Remote Customer Retention information

What are the key skills and qualifications needed to thrive as a remote customer retention specialist, and why are they important?

To excel as a Remote Customer Retention Specialist, you need strong problem-solving abilities, a customer-focused mindset, and typically a background in customer service or sales. Familiarity with CRM platforms like Salesforce or Zendesk and experience with data analysis tools are often required. Exceptional communication, active listening, and resilience are vital soft skills for building rapport and handling challenging conversations. These skills help maintain customer loyalty, reduce churn, and drive long-term business growth in a competitive, remote environment.

What strategies do remote customer retention specialists typically use to build strong customer relationships without face-to-face interaction?

Remote Customer Retention specialists often rely on proactive communication, personalized follow-ups, and attentive problem-solving to foster loyalty. Since interactions are virtual, they use clear, empathetic messaging and make effective use of digital tools like CRM systems to track customer history and preferences. Building rapport remotely requires consistency, timely responses, and a focus on adding value during every touchpoint. Specialists frequently collaborate with sales, support, and product teams to resolve issues and create positive experiences that encourage customers to stay.

What is a remote customer retention specialist?

A Remote Customer Retention Specialist is a professional who works from a remote location to help companies retain their existing customers. They engage with customers via phone, email, or chat to address concerns, resolve issues, and encourage continued use of the company's products or services. Their primary goal is to reduce customer churn by providing excellent service and implementing strategies to increase customer loyalty. This role often requires strong communication skills, problem-solving abilities, and a deep understanding of customer needs.

What is the difference between Remote Customer Retention vs Remote Customer Support?

AspectRemote Customer RetentionRemote Customer Support
Primary FocusBuilding long-term customer relationships and reducing churnAssisting customers with immediate issues and inquiries
Skills NeededCommunication, relationship management, data analysisProblem-solving, technical knowledge, communication
Work EnvironmentCustomer engagement platforms, CRM toolsHelpdesk software, chat systems
Common Industry UsageRetail, SaaS, subscription servicesTech support, e-commerce, telecom

Remote Customer Retention focuses on maintaining customer loyalty and reducing churn through relationship management, while Remote Customer Support addresses immediate technical or service issues. Both roles require strong communication skills but differ in their strategic versus reactive approaches.

What are the most commonly searched types of Customer Retention jobs in Oregon? The most popular types of Customer Retention jobs in Oregon are:
What cities in Oregon are hiring for Remote Customer Retention jobs? Cities in Oregon with the most Remote Customer Retention job openings:

Senior Business Development Executive, Enterprise Tech

YipitData

OR โ€ข On-site, Remote

Full-time

Retirement, PTO

Re-posted 6 days ago


Job description

About Us:

YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.

Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers-ranging from the world's top investment funds to Fortune 500 companies-depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.

We operate globally with offices in the US, APAC, and India. Our award-winning, people-centric culture-recognized by Inc. as a Best Workplace for three consecutive years-emphasizes transparency, ownership, and continuous mastery.

What It's Like to Work at YipitData:

YipitData isn't a place for coasting-it's a launchpad for ambitious, impact-driven professionals.

From day one, you'll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.

Why Top Talent Chooses YipitData:

  • Ownership That Matters: You'll lead high-impact projects with real business outcomes
  • Rapid Growth: We compress years of learning into months
  • Merit Over Titles: Trust and responsibility are earned through execution, not tenure
  • Velocity with Purpose: We move fast, support each other, and aim high-always with purpose and intention

If your ambition is matched by your work ethic-and you're hungry for a place where growth, impact, and ownership are the norm-YipitData might be the opportunity you've been waiting for.

About The Role:

We want to add an experienced Account Executive (Enterprise - Tech/Cloud/Digital Services) to our Corporate team who will manage an enterprise portfolio and drive retention and growth across a portfolio of existing clients within our corporate sector. The goal is to position YipitData's must-have products and ensure successful renewals, as well as identify new buying centers and upsell opportunities within existing clients.ย 

The Account Executive will own the commercial relationship for existing business, be responsible for identifying and closing upsell opportunities, have a relationship with budget owners and key decision makers, and own the renewal process. You will be responsible for creating advocates for our products and helping them find answers to their key questions by collaborating closely with our solutions and client strategy teams to provide a "must have" service to our clients.

This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work.

As Our Account Executive You Will:

  • Manage and grow a portfolio of enterprise accounts within the Technology, Cloud, and Digital Services sectors.
  • Own the commercial relationship with existing customers, serving as the primary point of contact for renewals and account growth.
  • Drive customer retention by leading the end-to-end renewal process and ensuring long-term client success.
  • Identify and close upsell and cross-sell opportunities by expanding adoption of YipitData's products across existing accounts.
  • Develop relationships with executive stakeholders, budget owners, and key decision-makers to understand evolving business priorities.
  • Uncover new buying centers and expand YipitData's footprint within enterprise customers.
  • Partner closely with Client Strategy, Solutions, and Product teams to deliver exceptional customer experiences and maximize product value.
  • Build trusted advisor relationships by helping clients answer critical business questions using YipitData's data and insights.
  • Develop strategic account plans that identify growth opportunities, mitigate renewal risks, and increase customer lifetime value.
  • Maintain an accurate sales pipeline and forecast while managing account activity in the CRM.
  • Act as the voice of the customer by sharing market feedback and client insights with internal stakeholders to influence product and go-to-market strategy.
  • Consistently achieve or exceed renewal, expansion, and revenue growth targets.ย 

You Are Likely To Succeed If:

  • You have at least 4+ years of experience in subscription and/or data sales to large Enterprise software, cloud, AI, and technology companies
  • You have experience managing the holistic life cycle of a client relationship from onboarding, quarterly business reviews, renewal, and upsellsย 
  • You have experience selling into large enterprises, negotiating contracts with sophisticated procurement teams, and liaising with senior executives across several business functions such as strategy, sales, marketing, and data/insights.
  • You have experience managing a book of business and or selling a new complex product or service.
  • You have a track record of not only meeting but exceeding sales goals. This is a quota carrying position.
  • You are a team player and are motivated by the company's success, not just your own
  • You are excited about the integration of data into strategic decision-making
  • With a high EQ, you are sensitive to clients' needs and quickly develop client relationships
  • You are resourceful, resilient, and have strong oral and written communication - including great questioning - skills
  • You have an entrepreneurial spirit and are excited to help build a newer business from the ground up
  • You love solving ambiguous problems and are willing to persevere through the highs and lows of creating something new

What We Offer:

Our compensation package includes comprehensive benefits, perks, and a competitive salary:ย 

  • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
  • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
  • The annual on-target earnings for this position is anticipated to be up to $300,000 ($150,000 base + variable commission earned at 100% of quota). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity.

This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.
Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

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