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Remote Customer Representative Jobs in Quebec (NOW HIRING)

Country Manager

Montreal, QC · On-site +1

CA$150K - CA$175K/yr

With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Join us in enabling our customers and the teams that drive Coveo's growth.  As our Technical ... Act as the main liaison, representing enablement across the Commerce line of business, ensuring ...

Join us in enabling our customers and the teams that drive Coveo's growth.  As our Technical ... Act as the main liaison, representing enablement across the Commerce line of business, ensuring ...

Represent MiraCloud in executive-level customer discussions, implementation reviews, and delivery ... remote work. * Growth Mindset : reap the benefits of a range of professional development ...

... Marketing, Customer Experience and Partnerships. Choosing Coveo means helping shape the talent ... Represent Coveo in targeted talent attraction initiatives, industry events, and community ...

Showing results 41-60

Remote Customer Representative information

What is a remote customer representative?

Remote customer representatives are professionals who assist customers with their inquiries, issues, or requests from a location outside of a traditional office, often working from home. They use phone, email, chat, or other online platforms to provide support, answer questions, and resolve problems. This role requires strong communication skills, patience, and the ability to use various customer service tools and software. Employers value remote customer representatives for their ability to deliver quality service while reducing overhead costs.

What are the key skills and qualifications needed to thrive as a remote customer representative?

To thrive as a Remote Customer Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Strong soft skills such as empathy, patience, and self-motivation help you connect with customers and work independently. These qualities are essential for delivering effective customer support, resolving issues efficiently, and maintaining customer satisfaction from a remote setting.

What are some common challenges faced by remote customer representatives, and how can they be managed effectively?

Remote customer representatives often face challenges such as maintaining consistent communication with team members, managing time effectively without direct supervision, and handling customer inquiries across multiple digital channels. To manage these challenges, it's important to establish a structured daily routine, utilize collaboration tools like Slack or Microsoft Teams for regular check-ins, and prioritize clear, empathetic communication with customers. Employers may also provide ongoing training and virtual support to help representatives stay connected and continuously improve their skills.

What is the difference between Remote Customer Representative vs Remote Customer Service Agent?

AspectRemote Customer RepresentativeRemote Customer Service Agent
CredentialsHigh school diploma or equivalent; sometimes additional certifications in customer serviceHigh school diploma or equivalent; customer service certifications often preferred
Work EnvironmentHome office or remote call centersHome office or remote call centers
Industry UsageCommonly used across retail, telecom, banking, and tech sectorsWidely used in retail, telecom, and service industries
Job FocusHandling customer inquiries, providing product info, resolving issuesAssisting customers, troubleshooting, and resolving complaints

Both roles involve remote work handling customer interactions, but 'Remote Customer Representative' often emphasizes sales and product information, while 'Remote Customer Service Agent' focuses more on troubleshooting and support. They share similar credentials and work environments, making them closely related roles in the customer service industry.

Who is the best company to work for remotely?

For remote customer representatives, companies like Amazon, Apple, and Salesforce are known for offering flexible work arrangements, competitive pay, and comprehensive training. These organizations often provide remote onboarding, communication tools, and support to ensure effective customer service delivery.

What are the most commonly searched types of Customer Representative jobs in Quebec?

The most popular types of Customer Representative jobs in Quebec are:

What are popular job titles related to Remote Customer Representative jobs in Quebec?

For Remote Customer Representative jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Remote Customer Representative jobs in Quebec look for?

The top searched job categories for Remote Customer Representative jobs in Quebec are:

Infographic showing various Remote Customer Representative job openings in Quebec as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Country Manager

Danaher

Montreal, QC • On-site, Remote

CA$150K - CA$175K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

200th of 543 rated manufacturers


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what's possible.

Learn about the Danaher Business System which makes everything possible.

This Regional Sales Manager is responsible for the recruitment, retention, and development of a team of 10 people in one of our key business geographies. This leader will build and develop a diverse team that uniquely differentiates Leica from all competitors, providing the best in market experience for our customers. They provide strategic direction and coaching to their team, outlining growth strategies, and executing supporting tactics that enable Leica to sustainably grow, outpacing the market.

The RSM manages all funnel creation, funnel development and selling activities of the research microscopy sales teams in their assigned region. The primary function is to implement sales plans and to regularly evaluate key performance indicators to deliver on growth expectations, proactively implementing countermeasures as needed.

The position reports to the Sr. Director of Life Science Research Sales, working remotely to cover Canada and Midwest US.

In this role, you will have the opportunity to:

  • Lead the sales region through development and executing of strategies that drive growth.
  • Measures of performance include year over year new funnel created, funnel growth, orders and sales growth, and Market share gains.
  • Works across all customers facing field personnel to implement Team Selling.
  • Develop specific action plan for Key Account growth.
  • Recruit, train, and develop sales teams using Value Selling.
  • Maintains rigor in all Standard Work in funnel and forecast management, with weekly reviews of sales funnels.

The essential requirements of the job include:

  • B.S. in Biology desired; MBA a plus
  • 5+ years' experience in sales management with Life Science capital equipment sales with specific focus in Life Science Research at major academic institutions. 7+ years' experience as a sales representative in Life Science capital equipment field desired, preferred.
  • Ability to articulate examples of successful experience planning and executing for growth.
  • Builds a highly effective and diverse team that works together in Team Selling.
  • Hands-on sales leader who prioritizes time in field with team and customer (going to GEMBA)
  • Skilled at focusing on Best Few actions to drive growth.
  • Strong communication skills.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel up to 30% (overnight, US/Canada).
  • Must have a valid driver's license (passenger vehicle class) with an acceptable driving record.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

The salary range for this role is CAD $150,000 to $175,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for a Sales Incentive Plan (SIP) of CAD $85,000.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

#LI-CV1

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 1-202-419-7762 or applyassistance@danaher.com to request accommodation.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984