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Customer Representative Executive Jobs in Quebec

Represent AppDirect in all customer facing engagements, traveling to customers locations as ... or Account Executive for an enterprise software solution company, with a track record of ...

We are looking for an ambitious and results-driven Account Executive to join our growing remote ... Business Development Representatives * Recruitment Consultants * Customer Success professionals

New

Strategic Account Executive

Quebec, QC · On-site

CA$274K - CA$425K/yr

... Customer Value -we're growing rapidly and committed to delivering meaningful impact. If you're ... Represent products consistently recognized as leaders in the Gartner Magic Quadrant. Join one of ...

We are looking for an ambitious and results-driven Account Executive to join our growing remote ... Business Development Representatives * Recruitment Consultants * Customer Success professionals

New

We are looking for an ambitious and results-driven Account Executive to join our growing remote ... Business Development Representatives * Recruitment Consultants * Customer Success professionals

New

Customer data stays private and auditable, and we never use client data to train third-party models ... Ability to translate AI capabilities into compelling client value, representing and pitching AI ...

Sales Executive, Industry X

Quebec, QC · On-site

CA$143K - CA$193K/yr

Establishes, executive level relationships with the customer base and understands customer ... It does not represent a maximum limit - in some cases, actual compensation may exceed the range ...

The Sales Representative - Culinary Specialist will support the growth of the company as a key ... the CEO and the COO when needed * Ensure a strong and professional customer experience Factory ...

Agir en tant qu'intermediaire entre les clients et les representants du service client (CSR) afin ... Warehousing Sales Executive (3PL) Fuze Logistics Services is a next generation 3PL headquartered in ...

Account Executive, Mid Market

Montreal, QC · On-site

CA$160K - CA$180K/yr

Maintain strong CRM hygiene and accurate forecasting; operate on a clear weekly cadence ... In a complex technical sale into a new vertical, curiosity is what separates reps who hit a wall ...

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Customer Representative Executive information

What does a customer representative executive do?

A Customer Representative Executive is responsible for handling customer inquiries, resolving complaints, and providing information about products or services. They interact with customers through various channels such as phone, email, or live chat, ensuring a positive customer experience. Their role often includes troubleshooting issues, processing orders or returns, and escalating complex cases to higher management if needed. They play a key part in building customer loyalty and maintaining the company's reputation.

What are the 5 qualities of a customer representative executive?

A customer representative executive should possess strong communication skills, patience, problem-solving ability, empathy, and adaptability. These qualities enable effective interaction with customers, resolution of issues, and maintaining positive relationships in a fast-paced service environment.

What are some common challenges faced by customer representative executives, and how can they be managed effectively?

Customer Representative Executives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Effective communication skills, patience, and active listening are essential for resolving customer concerns professionally. Regular training sessions, supportive team environments, and clear escalation procedures help executives manage stress and maintain high service standards. Collaborating closely with other departments also ensures that customer issues are addressed efficiently and accurately.

What are the key skills and qualifications needed to thrive as a customer representative executive, and why are they important?

To thrive as a Customer Representative Executive, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes product-specific certifications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help professionals excel in customer interactions. These competencies are critical for ensuring customer satisfaction, building loyalty, and effectively resolving issues.

What are the most commonly searched types of Customer Representative jobs in Quebec?

The most popular types of Customer Representative jobs in Quebec are:

What cities in Quebec are hiring for Customer Representative Executive jobs?

Cities in Quebec with the most Customer Representative Executive job openings:

Account Executive

AppDirect

Montreal, QC • On-site

Full-time

Re-posted 19 days ago


Job description

Pour la version francaise de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

  • Charge(e) de comptes

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About Devs.ai, an AppDirect Subsidiary

Devs.ai is an AI-native incubation inside AppDirect and the fastest-growing part of the business. We're a small, high-caliber team building products that change how AI and software gets created and deployed. 

We operate like a startup with the backing of a scaled platform, No bureaucracy, no politics. Just smart people shipping fast and solving hard problems. Our flagship products are private AI workspaces that give access to AI chat, agent building, app building, CLI tools, enterprise search, and more. 

We're early, we're growing, and we're looking for people who want to build something that matters.

About You

This is a rare opportunity to join Devs.ai as our founding Account Executive, working directly with the founder and General Manager of the business unit, and playing a critical role in shaping our growth and culture. 

You have a track record of succeeding in previous sales roles and the drive to build something from the ground up. You'll partner with the Devs.ai GM, Product team, and Sales Engineering to identify prospects, build meaningful customer relationships, and guide prospective clients on their AI journey. You bring a solid understanding of the B2B AI landscape, strong business acumen, and a consultative approach to sales. You listen carefully to what customers are trying to achieve and connect their goals directly to what the Devs.ai platform can deliver. You communicate clearly at every level, from technical evaluators to executive decision-makers, because in a fast-moving environment like ours, clarity is everything.

Devs.ai is an agentic AI platform for enterprises and the fastest-growing business unit of AppDirect, the leading B2B Subscription Commerce platform company.

What you'll do and how you'll have an impact

  • Complete AppDirect's in-depth onboarding and sales training to become an expert in our messaging, products and services and unique sales approach;
  • Identify, qualify and progress our end to end sales process for new business opportunities, delivering an unparalleled level of service to potential customers;
  • Be responsible for selling AppDirect's Devs.ai platform and in parallel, look for opportunities to cross-sell AppDirect's full suite of products & services in partnership with product sales specialists;
  • Execute a vertical/territory plan that will fuel the ongoing growth of your business enabling you to exceed your monthly, quarterly and annual sales quota;
  • Cross-functionally coordinate internal resources needed to close new business;
  • Represent AppDirect in all customer facing engagements, traveling to customers locations as required and engaging at all levels of an organization;
  • Present and advise customers and prospects on established digital commerce best practices.

What we're looking for

  • 3+ years experience as a Sales Development Representative and/or Account Executive for an enterprise software solution company, with a track record of consistently hitting or exceeding quota;
  • BS/BA degree required;
  • Strong ability to present compelling value propositions & return on investment in complex environments to a wide variety of individuals; technical and/or executive audiences;
  • Working knowledge of the B2B AI landscape - you don't need to be an engineer, but you need to be able to speak credibly about AI products and their business applications;
  • Experience managing complex, multi-stakeholder sales cycles from first contact through signed contract;
  • Strong written and verbal communication skills.You can distill a complex solution into a clear, compelling value statement that connects directly to a customer's stated goals;
  • Comfort operating in an early-stage, fast-moving environment where priorities shift and the playbook is still being written;
  • Entrepreneurial spirit, a reputation for integrity and accountability and a strong team ethic.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

At AppDirect, AI tools may assist our recruitment team with administrative automations - always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy - all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.