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Remote Customer Feedback Jobs in Reston, VA (NOW HIRING)

Janitza

Electrical Project Manager

Ashburn, VA · Remote

$85K - $150K/yr

Ashburn, Virginia (Remote) Who We Are Janitza LP is the North American arm of Janitza electronics ... Assess and escalate customer feedback, as required. As new customer requirements arise, provide ...

Everfox

Customer Success Manager

Herndon, VA · On-site +1

Facilitate quarterly remote 'health checks' to evaluate the status of customers' Everfox ... feedback loop to capture, prioritize, track, and report on feature requests and defect resolution.

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring ... feedback and setting proper expectations to customers. Qualifications * At least 1-3 years of ...

Kastle Systems

Customer Care Rep. I

Falls Church, VA · Remote

$35K - $50K/yr

Kastle's integrated security solution, including access control, video, and remote video monitoring ... feedback and setting proper expectations to customers. Qualifications * At least 1-3 years of ...

Everfox

Sr. Customer Success Manager

Herndon, VA · On-site +1

Facilitate quarterly remote 'health checks' to evaluate the status of customers' Everfox ... feedback loop to capture, prioritize, track, and report on feature requests and defect resolution.

PerformYard

Customer Success Manager

Arlington, VA · Remote

This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ... for feedback What you'll Bring: * Bachelor's Degree * Customer Success Manager should have a ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ... for feedback What you'll Bring: * Bachelor's Degree * Customer Success Manager should have a ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Support Voice of Customer survey administration and compile customer feedback reports and service ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ... for feedback What you'll Bring: * Bachelor's Degree * Customer Success Manager should have a ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Support Voice of Customer survey administration and compile customer feedback reports and service ...

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

$85K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Support Voice of Customer survey administration and compile customer feedback reports and service ...

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All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Reston, VA

Remote Customer Feedback information

See Reston, VA salary details

$10

$19

$28

How much do remote customer feedback jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote customer feedback in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

How much does Amazon pay for remote customer service?

Amazon remote customer service representatives typically earn around $15 to $17 per hour, with some roles offering higher pay based on experience and location. The position often requires good communication skills and the ability to work flexible hours, with benefits sometimes included for full-time employees.

What jobs pay 4000 a week without a degree?

Remote customer feedback roles typically do not pay $4,000 per week without specialized skills or experience. High-paying roles in this field are rare; most positions offer lower wages unless combined with additional responsibilities, certifications, or sales commissions. For higher earnings, roles in sales, consulting, or freelance work may reach that level without a degree, but they often require proven skills and a strong client base.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

How to make $1000 a week remotely?

Remote customer feedback roles can pay varying rates, with experienced professionals earning $10 to $20 per hour, which can total around $400 to $800 weekly. To reach $1000, individuals often need to combine multiple part-time roles, increase their hourly rate through specialized skills, or work additional hours. Building strong communication skills and familiarity with survey tools or feedback platforms can improve earning potential.

How can I make 2000 a week working from home?

Remote customer feedback roles can pay between $10 and $20 per hour, so earning $2000 weekly typically requires working 40 to 50 hours. Increasing income may involve taking on multiple clients, developing specialized skills, or working for companies that offer higher pay rates for experienced feedback specialists. Building a strong reputation and proficiency with survey tools or customer service platforms can also help maximize earnings.
What are popular job titles related to Remote Customer Feedback jobs in Reston, VA? For Remote Customer Feedback jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Feedback jobs in Reston, VA look for? The top searched job categories for Remote Customer Feedback jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Customer Feedback jobs? Cities near Reston, VA with the most Remote Customer Feedback job openings:
Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Reston, VA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.
Remote Content Research Manager ( Call Center)

Remote Content Research Manager ( Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Posted 12 days ago

Job description

TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and continuous improvement of customer support content, knowledge management resources, and content governance processes. This position oversees a team of content analysts while ensuring customer-facing information remains accurate, current, and easily accessible.

Duties:

· Lead the research, development, organization, and maintenance of knowledge base content.

· Supervise Content Research Analysts and assign daily work activities.

· Review customer escalations and coordinate research efforts to resolve complex inquiries

· Evaluate system enhancements and provide feedback on CRM, knowledge management, and customer service technologies.

· Analyze customer trends and recommend improvements to content, workflows, and business processes.

· Collaborate with subject matter experts to validate and improve customer-facing information.

· Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution.
  • Minimum six (6) years of experience in knowledge management, content development, customer support, or related operational environments.
  • Experience with CRM and knowledge management platforms preferred.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.