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Remote Customer Feedback Jobs in Reston, VA (NOW HIRING)

Genetec

Field Engineer

Washington, DC · Remote

Provided functional requirements based on customer feedback to facilitate product Improvement ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Genetec

Field Engineer

Washington, DC · On-site +1

Provided functional requirements based on customer feedback to facilitate product Improvement ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

System One

Software Developer

Washington, DC · Remote

Engage directly with customers in various formats, including in-person, hybrid, or remote work as ... Document and communicate customer requirements and feedback to ensure continuous improvement and ...

AAMC

Senior Contact Center Associate

Washington, DC · On-site +1

Provides feedback on customer challenges or operational barriers to support continuous improvement ... Remote Work Eligibility This position is eligible for remote work within the Washington DC ...

AARP

Technical Product Manager (6 Job Openings)

Washington, DC · On-site +1

$189K - $218K/yr

... customer feedback to drive continuous improvement and business value. * Proficiency with Agile ... Remote work can only be done within the United States and its territories. Compensation and ...

AARP

Technical Product Manager (4 Job Openings)

Washington, DC · On-site +1

$189K - $218K/yr

... customer feedback to drive continuous improvement and business value. * Proficiency with Agile ... Remote work can only be done within the United States and its territories. Compensation and ...

AARP

Technical Product Manager (4 Job Openings)

Washington, DC · On-site +1

$189K - $218K/yr

... customer feedback to drive continuous improvement and business value. * Proficiency with Agile ... Remote work can only be done within the United States and its territories. Compensation and ...

AARP

Technical Product Manager (6 Job Openings)

Washington, DC · On-site +1

$189K - $218K/yr

... customer feedback to drive continuous improvement and business value. * Proficiency with Agile ... Remote work can only be done within the United States and its territories. Compensation and ...

Intuit

High Value Partner Support Specialist

Washington, DC · Remote

$35 - $47.50/hr

Regularly check in with customers to solicit feedback and ensure satisfaction. * Documentation ... California Remote (Bay Area) $35- $47.5 California Remote (Not Bay Area) $33.5- $45 Colorado Remote ...

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Showing results 21-40

All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Reston, VA

Remote Customer Feedback information

See Reston, VA salary details

$10

$19

$28

How much do remote customer feedback jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer feedback in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Reston, VA?

For Remote Customer Feedback jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Feedback jobs in Reston, VA look for?

The top searched job categories for Remote Customer Feedback jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Customer Feedback jobs?

Cities near Reston, VA with the most Remote Customer Feedback job openings:

Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Reston, VA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Program Manager - Military Family Respite Care Program - Arlington, VA

CLFC Healthcare and Communications

Arlington, VA • On-site, Remote

$95K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

  • Location: Remote (United States) with periodic travel; nationwide program supporting Army installations
  • Employment Type: Full-time with benefits (W-2)
  • Schedule: Monday through Friday, core business hours 7:30 AM to 4:30 PM Central Time
  • Agency Environment: Army Community Service Exceptional Family Member Program; nationwide federal family-support contract

Position Overview

CLFC Healthcare & Communications is hiring a Program Manager to lead a nationwide respite care program serving military Families who care for exceptional family members with special medical and educational needs. The program delivers one-on-one, in-home respite care through credentialed Level 3 and Level 4 providers across Army installations in the continental United States, Alaska, Hawaii, and Puerto Rico.

This role is the central point of contact for the federal customer and the single owner of program performance: provider network health, family intake and matching timeliness, quality control, reporting, and contract administration. The right candidate has run case-management or special-needs programs at scale, knows military family life from the inside, and treats a missed appointment for a medically complex child as a mission failure rather than a metric.

Key Responsibilities

  • Serve as the central point of contact with the Government customer; respond to all official inquiries within one business day.
  • Direct a three-region coordination team managing family intake, provider matching, scheduling, and continuity of care for approximately 149 active Families per month.
  • Own the Quality Control Plan: inspection cadence, discrepancy correction, root cause analysis, trend analysis, and customer feedback.
  • Oversee provider recruitment, credentialing, and retention across 60+ installation markets, including remote and high-cost locations.
  • Direct weekly, monthly, quarterly, and annual program reporting and quarterly progress meetings with the federal customer.
  • Manage program budgets, invoicing accuracy, and travel authorizations for exceptional coverage cases.
  • Lead phase-in execution and sustain uninterrupted service for enrolled Families.

Required Qualifications

  • Master's degree in a healthcare-related field with 5+ years of progressive management experience, OR Bachelor's degree in a related field with 10+ years of progressive management experience.
  • At least 5 years of experience supporting military families or similar populations.
  • Demonstrated experience with case management and special needs programs.
  • Ability to favorably complete federal background screening requirements.

Strongly Preferred Qualifications

  • Direct experience with the Exceptional Family Member Program or military family readiness programs.
  • Experience managing a distributed, multi-state service workforce.
  • Federal contract program management experience with performance-standard (AQL-based) oversight.
  • Military spouse, veteran, or military family background.

Compensation and Engagement Details

  • Annual salary of $95,000 to $115,000 with full benefits: health, dental, and vision coverage, paid time off, federal holidays, and retirement plan.
  • Remote-first role with structured travel for program meetings and site needs.
  • Multi-year program with long-term growth potential.
  • Professional development support and leadership visibility across a nationwide program.

About CLF Consultants LLC

CLF Consultants LLC (DBA: CLFC Healthcare & Communications) is a federal, state, and local healthcare staffing and language access services organization. Our network of more than 500 healthcare professionals and more than 200 interpreters supports nationwide coverage. Equal Opportunity Employer.

Employment Type: FULL_TIME

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