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Remote Customer Feedback Jobs in Reston, VA (NOW HIRING)

EverDriven

Customer Success Manager

Arlington, VA · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... feedback as a voice of the customer to internal teams identifying customer needs, ideas, and ...

SimpliGov

Customer Success Manager

Washington, DC · Remote

US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps ... feedback and organizing it for internal teams. Retention & Expansion * Convey value by ...

Beacon Talent

Customer Solutions Director

Washington, DC · On-site +1

$172K - $188K/yr

S. (Remote) or major hub (hybrid optional) Type: Full-time Seniority: Mid-Senior (player/coach ... Synthesize customer feedback into scalable improvements: repeatable processes, templates, playbooks ...

Apply Early

Beacon Talent

Customer Solutions Director

Washington, DC · On-site +1

$172K - $188K/yr

S. (Remote) or major hub (hybrid optional) Type: Full-time Seniority: Mid-Senior (player/coach ... Synthesize customer feedback into scalable improvements: repeatable processes, templates, playbooks ...

Apply Early

Mondo

AI Product Manager

Centreville, VA · On-site +1

$140K - $150K/yr

Remote (U.S. Based) Start Date Is: ASAP Employment Type: Permanent Compensation Range: $140,000-150 ... Strong customer discovery experience with the ability to translate customer feedback into product ...

Apply Early

Mondo

AI Product Manager

Centreville, VA · Remote

$140K - $150K/yr

Remote (U.S. Based) Start Date Is: ASAP Employment Type: Permanent Compensation Range: $140,000-150 ... Strong customer discovery experience with the ability to translate customer feedback into product ...

ICF

Enterprise Architect (MD DC VA) NI

Rockville, MD · On-site +1

$70.25 - $90.75/hr

* We are open to supporting 100% remote work anywhere within MD DC VA area * Local candidates may be ... Implement customer feedback and reporting mechanisms to continuously improve advisory services.

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All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Reston, VA

Remote Customer Feedback information

See Reston, VA salary details

$10

$19

$28

How much do remote customer feedback jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote customer feedback in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

How much does Amazon pay for remote customer service?

Amazon remote customer service representatives typically earn around $15 to $17 per hour, with some roles offering higher pay based on experience and location. The position often requires good communication skills and the ability to work flexible hours, with benefits sometimes included for full-time employees.

What jobs pay 4000 a week without a degree?

Remote customer feedback roles typically do not pay $4,000 per week without specialized skills or experience. High-paying roles in this field are rare; most positions offer lower wages unless combined with additional responsibilities, certifications, or sales commissions. For higher earnings, roles in sales, consulting, or freelance work may reach that level without a degree, but they often require proven skills and a strong client base.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

How to make $1000 a week remotely?

Remote customer feedback roles can pay varying rates, with experienced professionals earning $10 to $20 per hour, which can total around $400 to $800 weekly. To reach $1000, individuals often need to combine multiple part-time roles, increase their hourly rate through specialized skills, or work additional hours. Building strong communication skills and familiarity with survey tools or feedback platforms can improve earning potential.

How can I make 2000 a week working from home?

Remote customer feedback roles can pay between $10 and $20 per hour, so earning $2000 weekly typically requires working 40 to 50 hours. Increasing income may involve taking on multiple clients, developing specialized skills, or working for companies that offer higher pay rates for experienced feedback specialists. Building a strong reputation and proficiency with survey tools or customer service platforms can also help maximize earnings.
What are popular job titles related to Remote Customer Feedback jobs in Reston, VA? For Remote Customer Feedback jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Feedback jobs in Reston, VA look for? The top searched job categories for Remote Customer Feedback jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Customer Feedback jobs? Cities near Reston, VA with the most Remote Customer Feedback job openings:
Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Reston, VA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.
Customer Success Manager

Customer Success Manager

EverDriven

Arlington, VA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

Position Summary:
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle. Additionally, the CSM will emphasize EverDriven's value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership. We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role.

Salary Range: $88,000 - $105,000 based on experience + bonus potential

Location: This is a remote role, but candidate must reside within Florida or Virginia markets

How You Will Make an Impact:
• Implements strategies and processes that deliver consistent customer satisfaction and retention
• Owns account relationships, strategy, pricing – including managing contract renewals and RFPs.
• Proactively engages and builds relationships with decisions makers and all levels of school district personnel
• Understands retention and service risks in their book of business and works to drive risk mitigation plans where applicable
• Utilizes extensive product/service knowledge, problem-solving skills and training to enhance customer engagements while generating revenue
• Conducts regular check-ins and business reviews with clients to understand their goals and challenges, providing tailored solutions to meet their needs
• Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers
• Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges
• Advocates for solutions, product enhancements, and other actions to meet the needs of customers and cultivate growth

What You Will Bring to EverDriven:
• Bachelor's degree and/or equivalent relevant years of experience
• Minimum of 5 years' experience in a business development or customer success role
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients
• Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions
• Ability to manage multiple priorities and projects simultaneously in a fast-paced environment
• Proactive and self-motivated with a passion for customer success and a track record of achieving goals
• Valid US driver's license in good standing, required
• Position will be remote/WFH and requires up to 33% travel

Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Remote

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

Visit our website and learn more about us at www.EverDriven.com