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Remote Customer Feedback Jobs in Renton, WA (NOW HIRING)

Provided functional requirements based on customer feedback to facilitate product Improvement ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Insurance Product Manager

Seattle, WA · On-site +1

$138K - $194K/yr

Ensure all products meet customer needs and expectations; incorporate customer feedback into ... Remote positions: Alabama, Alaska, Arkansas, Colorado, Connecticut, Delaware, the District of ...

Insurance Product Manager

Seattle, WA · On-site +1

$138K - $194K/yr

Ensure all products meet customer needs and expectations; incorporate customer feedback into ... Remote positions: Alabama, Alaska, Arkansas, Colorado, Connecticut, Delaware, the District of ...

Provide structured feedback and collaborate with cross-functional teams. * Support AI-assisted ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

Provide structured feedback and collaborate with cross-functional teams. * Support AI-assisted ... Clinical Study Report (CSR) Authoring * ICH E3 Guidelines * Scientific Accuracy Assessment * Source ...

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

Job Overview: We're looking for a Customer Support Representative to join our fully-remote team ... feedback, and issues in a warm, courteous, and professional manner. * Keep records of customer ...

Technical Program Manager I

Seattle, WA · On-site +1

$146K - $190K/yr

This role follows a hybrid schedule with onsite collaboration Tuesday through Friday and remote ... customer feedback, or change. * Business Analysis Skills: Experience with discovery, requirements ...

Senior Sales Engineer, Enterprise Air

Seattle, WA · Remote

$118K - $163K/yr

Drive Customer-Based Product Innovation: deliver detailed, data-driven customer feedback and ... Remote- travel up to 50% of time Reports to : Sr. Director, Sales Engineering Profile of Success ...

Showing results 21-40

Remote Customer Feedback information

See Renton, WA salary details

$11

$21

$30

How much do remote customer feedback jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer feedback in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Renton, WA?

For Remote Customer Feedback jobs in Renton, WA, the most frequently searched job titles are:

What cities near Renton, WA are hiring for Remote Customer Feedback jobs?

Cities near Renton, WA with the most Remote Customer Feedback job openings:

Infographic showing various Remote Customer Feedback job openings in Renton, WA as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Field Engineer

Genetec

Seattle, WA • On-site, Remote

Full-time

Retirement

Re-posted 26 days ago


Job description

Your team's dynamic:

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers and Partners, including proof-of-concept, staging, system deployment and commissioning, audits, system assessments and will act as a general liaison between Genetec and its customers, reporting directly to the Design & Deployment Services Manager, North America. The mission of the Professional Services team is to help customers achieve success and maximize value in their investment while mitigating risks, by supporting the design, deployment, maintenance, and utilization of Genetec's solution portfolio.  

You will be responsible for advising, installing, maintaining, and supporting the various Genetec solutions remotely and on-site for Genetec clients located in North America, as well as managing some of the projects where you are involved. 

Your day at a glance:

  • Perform installation, audit, assessment, maintenance, and support of Genetec systems at client sites 
  • Act as a primary on-site and remote technical point of contact for key projects to Genetec's partners 
  • Develop and maintain a strong relationship with new and existing customers 
  • Develop and maintain an extensive working knowledge of Genetec's solutions 
  • Properly document all activities and anomalies encountered in the Genetec Systems 
  • Ensure timely escalation of critical customer related issues through proper channels 
  • Provided functional requirements based on customer feedback to facilitate product Improvement 
  • Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades, special concerns, and ad hoc consulting for software implementation, integration, training, and change requests 
  • Document on-site or remote service interventions 

What makes you a great fit:

  • Possess strong analytical and troubleshooting skills (detail-oriented) 
  • Ability to work independently and in a team 
  • Ability to listen and to adapt to different personalities and situations 
  • Comfortable interfacing with key individuals at major accounts in sensitive situations 
  • Effective organization and time-management skills 
  • Must be able to work in a fast-paced technical environment 
  • Must possess a valid driver's license and passport 

Your technical expertise:

  • Deployment and troubleshooting of security systems such as: Video Surveillance Systems (VMS, IP cameras and encoders, analytics, etc.) and Access Control Systems (Software configuration, readers, controllers, wiring, etc.) 
  • Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, SQL, file sharing, IIS, clustering, GPO, performance monitoring, etc.) 
  • Excellent knowledge of networking principles and IP protocols. 
  • Experience with networking equipment configuration and troubleshooting (switches, routers, etc.). 
  • Understanding of network storage (SAN, NAS, iSCSI) principles and best practices 
  • Database query and management skills  
  • Understanding of server virtualization concepts 
  • Experience with encryption and certificates 
  • Experience with PowerShell is an asset 

Let's talk perks!

  • Attractive compensation package with 401K match
  • Training Tuition Reimbursement Program
  • Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers.

Requirements

Benefits