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Remote Customer Feedback Jobs in Kent, WA (NOW HIRING)

TreeHouse Foods

Manager, Customer Business

Home, WA · Remote

$101K - $152K/yr

Gather customer feedback and provide insights and recommendations to the business unit. * Sell the ... This is a full-time, remote role based in Texas, California, or Washington. * Travel 20-60% is ...

YO AI Labs

CRM Operations Specialist Remote

Seattle, WA · Remote

$40 - $100/hr

Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a ... Provide real-world CRM scenarios, examples, and feedback based on industry best practices in sales ...

YO AI Labs

CRM Operations Specialist Remote

Seattle, WA · Remote

$40 - $100/hr

Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a ... Provide real-world CRM scenarios, examples, and feedback based on industry best practices in sales ...

Genetec

Field Engineer

Seattle, WA · Remote

Provided functional requirements based on customer feedback to facilitate product Improvement ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Genetec

Field Engineer

Seattle, WA · On-site +1

Provided functional requirements based on customer feedback to facilitate product Improvement ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

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Showing results 1-20

All JobsCustomer Feedback JobsRemote Customer Feedback JobsRemote Customer Feedback Jobs in Kent, WA

Remote Customer Feedback information

See Kent, WA salary details

$11

$21

$30

How much do remote customer feedback jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote customer feedback in Kent, WA is $21.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?

AspectRemote Customer FeedbackRemote Customer Service Representative
Primary RoleCollects and analyzes customer feedback to improve products/servicesHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, data analysis, feedback collection toolsCommunication, problem-solving, product knowledge
Work EnvironmentRemote, often flexible hours, focused on feedback platformsRemote, customer interaction via chat, email, or phone
Common CertificationsCustomer experience, survey tools, data analysisCustomer service, communication skills

While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Feedback jobs in Kent, WA?

For Remote Customer Feedback jobs in Kent, WA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Feedback jobs in Kent, WA look for?

The top searched job categories for Remote Customer Feedback jobs in Kent, WA are:

What cities near Kent, WA are hiring for Remote Customer Feedback jobs?

Cities near Kent, WA with the most Remote Customer Feedback job openings:

Remote Customer Feedback jobs near you
Infographic showing various Remote Customer Feedback job openings in Kent, WA as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,137 per year, or $21.2 per hour.

Client Success Manager | Retail Media | Remote (USA-based) | $80k - $100k USD + Bonus

White Bay

Bellevue, WA • Remote

$80K - $100K/yr

Full-time

Posted 11 days ago

Key responsibilities

  • Build and maintain strong relationships with enterprise brands and agency partners

  • Provide strategic and tactical support to clients to help them maximise platform performance

  • Lead client onboarding and contribute to the development of scalable onboarding processes

Job description

Client Success Manager | Retail Media | Remote (USA-based) | $80k-$100k USD + Bonus




The Company:


A rapidly expanding advertising technology organisation is transforming how brands, sellers, and agencies manage retail media across major e-commerce platforms. By combining artificial intelligence, advanced analytics, and expert advertising support, the company helps advertisers improve campaign performance, streamline operations, and scale revenue growth. Its platform enables users to build customised advertising strategies while balancing automation with human oversight, giving advertisers greater transparency and control in an increasingly complex digital advertising environment.


The Role:


An innovative technology organisation is seeking a Client Success Manager to support and grow relationships with enterprise customers using its AI-driven advertising platform. This role will focus on ensuring clients receive exceptional support from onboarding through ongoing account management, helping them maximise value from the platform. The successful candidate will act as a trusted partner to brands and agencies, providing strategic guidance, resolving issues, and identifying opportunities to strengthen engagement and long-term success. Working closely with internal teams across product, sales, and operations, this individual will play a key role in improving client experience, strengthening workflows, and supporting continued customer growth. This is a remote role however if a candidate lives in Bellevue, they are expected to go into the office 4-days a week (Monday to Thursday).


Responsibilities:


  • Build and maintain strong relationships with enterprise brands and agency partners
  • Provide strategic and tactical support to clients to help them maximise platform performance
  • Lead client onboarding and contribute to the development of scalable onboarding processes
  • Act as the primary contact for client inquiries, escalations, and issue resolution
  • Collect customer feedback and share insights with product teams to support platform improvements
  • Collaborate cross-functionally with sales, product, and support teams to enhance the client experience
  • Track account engagement and usage metrics to identify growth opportunities and potential risks
  • Identify opportunities for account expansion and support retention initiatives
  • Develop client education resources including training materials, webinars, and documentation
  • Maintain clear reporting processes and document product issues or client feedback


Requirements:


  • Bachelor’s degree in Business, Communications, or a related field is preferred
  • 5+ years of experience in client success, account management, customer service, or a related role
  • Experience working within Amazon Ads, Amazon DSP, AMC, retail media, or advertising technology environments
  • Strong communication and relationship-building skills
  • Experience managing stakeholder relationships across internal teams and external partners
  • Ability to coordinate programs and processes across cross-functional teams
  • Comfortable working independently in a fast-paced and evolving environment



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