Training and demonstrations -- Conduct in-person and remote customer training sessions and product ... Customer feedback -- Capture customer feedback and communicate insights internally to support ...
Quick apply
Training and demonstrations -- Conduct in-person and remote customer training sessions and product ... Customer feedback -- Capture customer feedback and communicate insights internally to support ...
Quick apply
Training and demonstrations -- Conduct in-person and remote customer training sessions and product ... Customer feedback -- Capture customer feedback and communicate insights internally to support ...
Washington, DC · Remote
$85K - $150K/yr
Honored twice by Entrepreneur Magazine for our outstanding organizational environment, we consistently boast exceptional candidate feedback and high ratings across Glassdoor and Indeed. Furthermore ...
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Washington, DC · Remote
$85K - $150K/yr
Honored twice by Entrepreneur Magazine for our outstanding organizational environment, we consistently boast exceptional candidate feedback and high ratings across Glassdoor and Indeed. Furthermore ...
Washington, DC · Remote
$125K/yr
Remote - US-based Target OTE: $115 -125K annual OTE Responsibilities: * Manage and grow ... and customer feedback * Strategic use of tools/processes to proactively anticipate and mitigate ...
Washington, DC · Remote
$125K/yr
Remote - US-based Target OTE: $115 -125K annual OTE Responsibilities: * Manage and grow ... and customer feedback * Strategic use of tools/processes to proactively anticipate and mitigate ...
Remote (U.S.) * Full-Time Team: Customer Success Mindset: Do you like owning outcomes, not just ... Capture customer feedback and usage patterns, and translate them into actionable insights for ...
Quick apply
Remote (U.S.) * Full-Time Team: Customer Success Mindset: Do you like owning outcomes, not just ... Capture customer feedback and usage patterns, and translate them into actionable insights for ...
Centreville, VA · Remote
$35 - $45/hr
Medical
Dental
Vision
Retirement
Remote Start Date Is: August 12 Duration: 5-Month Contract-to-Hire Compensation Range: $35-45/hr W2 ... Analyze product analytics, user research, customer feedback, and support tickets to identify ...
Quick apply
Centreville, VA · Remote
$35 - $45/hr
Medical
Dental
Vision
Retirement
Remote Start Date Is: August 12 Duration: 5-Month Contract-to-Hire Compensation Range: $35-45/hr W2 ... Analyze product analytics, user research, customer feedback, and support tickets to identify ...
Arlington, VA · On-site +1
Hoboken, NJ or Remote with Travel Division : Revenue Department: Customer Success About Us: Quantum ... Capture customer feedback and insights to inform product improvements, documentation, and internal ...
Arlington, VA · On-site +1
Hoboken, NJ or Remote with Travel Division : Revenue Department: Customer Success About Us: Quantum ... Capture customer feedback and insights to inform product improvements, documentation, and internal ...
Arlington, VA · Remote
$95K - $115K/yr
Medical
Dental
Vision
Retirement
PTO
... customer feedback. * Oversee provider recruitment, credentialing, and retention across 60 ... Remote-first role with structured travel for program meetings and site needs. * Multi-year program ...
Quick apply
Arlington, VA · Remote
$95K - $115K/yr
Medical
Dental
Vision
Retirement
PTO
... customer feedback. * Oversee provider recruitment, credentialing, and retention across 60 ... Remote-first role with structured travel for program meetings and site needs. * Multi-year program ...
This can be a DC-based hybrid or fully remote role targeting Defense concentration areas such as ... Collect customer feedback and clearly articulate recommendations for First Alert product ...
This can be a DC-based hybrid or fully remote role targeting Defense concentration areas such as ... Collect customer feedback and clearly articulate recommendations for First Alert product ...
Washington, DC · Remote
$70K - $100K/yr
Remote / Hybrid. Strong preference for residence in or near Indian Country (Lower 48) or Alaska ... Track performance metrics, outcomes, and customer feedback; escalate issues to the Project Director.
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Washington, DC · Remote
$70K - $100K/yr
Remote / Hybrid. Strong preference for residence in or near Indian Country (Lower 48) or Alaska ... Track performance metrics, outcomes, and customer feedback; escalate issues to the Project Director.
Centreville, VA · Remote
$140K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Remote (U.S. Based) Start Date Is: ASAP Employment Type: Permanent Compensation Range: $140,000-150 ... Strong customer discovery experience with the ability to translate customer feedback into product ...
Quick apply
Centreville, VA · Remote
$140K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
Remote (U.S. Based) Start Date Is: ASAP Employment Type: Permanent Compensation Range: $140,000-150 ... Strong customer discovery experience with the ability to translate customer feedback into product ...
Mclean, VA · On-site +1
$75K - $85K/yr
Evaluate quality reviews, process audits, and instructor/customer feedback. * Create actionable ... Self-motivated with the ability to work independently in a remote environment. * Ability to manage ...
Mclean, VA · On-site +1
$75K - $85K/yr
Evaluate quality reviews, process audits, and instructor/customer feedback. * Create actionable ... Self-motivated with the ability to work independently in a remote environment. * Ability to manage ...
Mclean, VA · On-site +1
Medical
Retirement
PTO
... and customer feedback. - Usual business reporting to HQ Requirements - Bachelor's degree in ... Benefits - Medical Insurance - 401k - Accident insurance - COBRA - Remote work schedule consider ...
Mclean, VA · On-site +1
Medical
Retirement
PTO
... and customer feedback. - Usual business reporting to HQ Requirements - Bachelor's degree in ... Benefits - Medical Insurance - 401k - Accident insurance - COBRA - Remote work schedule consider ...
Remote Job: Product Owner (O&M Escalation) Schedule:Full-time Shift: Day Job Potential for Remote ... Prioritize backlog items based on business value, technical feasibility, and customer feedback.
Quick apply
Remote Job: Product Owner (O&M Escalation) Schedule:Full-time Shift: Day Job Potential for Remote ... Prioritize backlog items based on business value, technical feasibility, and customer feedback.
Reston, VA · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
Reston, VA · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
Reston, VA · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
Reston, VA · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
Washington, DC · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
Washington, DC · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
Reston, VA · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
Reston, VA · On-site +1
Medical
Life
Communicate critical customer feedback about digital products and programs to product teams for ... remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for ...
VA · On-site +1
$16 - $21.75/hr
General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Friday ... feedback when needed, provide input on call trends, processes, procedures, and training. - May ...
VA · On-site +1
$16 - $21.75/hr
General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Friday ... feedback when needed, provide input on call trends, processes, procedures, and training. - May ...
VA · On-site +1
$16 - $21.75/hr
General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Friday ... feedback when needed, provide input on call trends, processes, procedures, and training. - May ...
VA · On-site +1
$16 - $21.75/hr
General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Friday ... feedback when needed, provide input on call trends, processes, procedures, and training. - May ...
VA · On-site +1
$16 - $21.75/hr
General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date Friday ... feedback when needed, provide input on call trends, processes, procedures, and training. - May ...
VA · On-site +1
$16 - $21.75/hr
General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date Friday ... feedback when needed, provide input on call trends, processes, procedures, and training. - May ...
| Aspect | Remote Customer Feedback | Remote Customer Service Representative |
|---|---|---|
| Primary Role | Collects and analyzes customer feedback to improve products/services | Handles customer inquiries, resolves issues, and provides support |
| Required Skills | Communication, data analysis, feedback collection tools | Communication, problem-solving, product knowledge |
| Work Environment | Remote, often flexible hours, focused on feedback platforms | Remote, customer interaction via chat, email, or phone |
| Common Certifications | Customer experience, survey tools, data analysis | Customer service, communication skills |
While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.
Full-time
Posted 15 days ago
Regional Sales Manager – Northeast U.S.
COMPANY INFORMATION
JDRF Electromag Engineering Inc. is an engineering company and the creator of Autonomy Lighting — AI-powered luminaire-level lighting control (LLLC) for commercial buildings.
Unlike conventional lighting control, Autonomy Lighting requires no human programming and no supervisory control hardware. The AI discovers the lighting arrangement, analyzes daylight and motion patterns, and forms functional control areas automatically — delivering energy savings, integrated power metering, and code-compliant emergency lighting through a system that is scalable, repeatable, and low-touch across a single site or an entire fleet.
OVERVIEW
This is not a traditional sales role. The Regional Sales Manager operates across the full project lifecycle — from specification and quotation through installation, verification, and deployment — and the work demands genuine variety: one day presenting to a lighting consultant, the next walking an inspector through a functional performance test.
Credibility with contractors and specifiers is earned through technical depth. We expect every sales manager to understand how the system works at a fundamental level, to operate it confidently, and to carry full depth of product knowledge into every customer interaction. Candidates who want to sell from a brochure will not thrive here; candidates who want to master a technical product and be the expert in the room will.
This role reports directly to the Director, Sales and Customer Support.
CORE SALES RESPONSIBILITIES (new opportunity)
ACCOUNT MANAGEMENT (projects underway)
TECHNICAL EXPERTISE
As an engineering company, every member of the sales team is expected to have the technical depth to explain the system to new customers, guide contractors through installation and verification, and ensure design submittals align with the consultant's design intent.
In addition to core sales responsibilities, the Regional Sales Manager will play an active role in the following:
POSITION REQUIREMENTS
Required tools and platforms